HomeMy WebLinkAbout8 Mission Statement --- - .._..... ......_...,....... . ...................
Agenda Item # 8
•Memorandum
To: Board of Directors
From: Peter Holzmeister
Date: July 14, 2006
Subject: Mission Statement and Goals and Objectives
Why this matter is before the Board: This matter involves adoption of a mission statement and related
goals and objectives as drafted by the Board. The documents have not yet been formally adopted by the
Board
History: We have been discussing the general matter of mission statement and goals for some time
now. On May 6, 2006 the Board conducted a workshop at which it agreed upon a District Mission
Statement and related statement of Goals and Objectives. A workshop was then conducted on May 17,
2006 to discuss whether the directors wished to modify the statements in any way before formally
adopting them.
The workshop held on May 6 was our opportunity to dig into the subjects of mission, goals and
objectives. You began by answering the following questions posed by facilitator Bob Rauch.
• What do we do?
o Provide certain utilities
• Water
• Electricity
• (Broadband)
o Manage resources (comply with regulations)
• Water
• Power
• People
• Assets
• Finances
• Whom do we serve?
o All the residences and businesses in our service area
o Visitors
• Define excellence
o Reliable services at lowest practical cost
• High quality of water and power
• High quality (product) service
o Integrity- timely/responsive
o Consistent- Courteous
o Adequate to meet needs of customer
o Responsible
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• Concern for meeting customer needs
• Environmentally responsible
o Open to the public
o Cooperative relationships
New information: Following is the Mission Statement that you agreed to.
The Mission of Truckee Donner Public Utility District is to provide adequate, reliable and
high quality water and electrical power services, and to manage District resources in an
open, responsible, environmentally sound manner at the lowest practical cost.
Out of the Mission Statement, the following Objectives are established:
1. Provide an adequate, reliable and high quality water supply and distribution system to meet
current and future needs.
2. Provide and adequate reliable and high quality electric supply and distribution system to meet
current and future needs.
3. Manage the District in an open manner.
4. Manage the District in a responsible manner.
5. Manage the District in an environmentally sound manner
6. Manage the District in an effective, efficient and fiscally responsible manner.
Out of the Objectives, the following Goals are established:
1. Provide an adequate reliable and high quality water supply and distribution system to meet
current and future needs.
1.1 Maintain and implement a current Urban Water Management Plan which includes current
and future projections of water quality, demand and supply.
1.2 Maintain and implement a current Water Master Plan, including the required facilities to
meet current and future demand and supply.
1.3 Secure the necessary water rights and other legally required documentation.
1.4 Provide effective and efficient maintenance and replacement programs
1.5 Provide an effective and efficient operations program
2. Provide an adequate reliable and high quality electric supply and distribution system to meet
current and future needs.
2.1 Maintain and implement a long-term energy and load forecast.
2.2 Maintain and implement an Electric System Master Plan, including the required facilities to
meet the current and future demand and reliable supply.
2.3 Provide effective and efficient maintenance and replacement programs.
2.4 Provide an effective, efficient and safe operations program
2.5 Procure and contract for low cost electric power supplies to reliably meet current and
future loads.
3. Manage the District in an open manner.
3.1 Conduct the District's business in a legal, open, transparent manner
3.2 Implement a proactive public outreach program
3.3 Promote communication and cooperation with other public and private agencies.
4. Manage the District in a responsible manner.
4.1 District will conduct its business in a lawful and ethical way
4.2 District will develop and implement high standards of customer service
4.3 District will develop and implement high operational standards, procedures and codes of
conduct.
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5. Manage the District in an environmentally sound manner
5.1 District will conduct its business in an environmentally lawful manner
5.2 District will maintain a program of energy and water use efficiency.
5.3 District will seek to minimize any negative impact of its operations on the environment. #
6. Manage the District in an effective, efficient and fiscally responsible manner.
6.1 District will utilize modern, cost effective work methods and equipment j
6.2 District will employ a qualified and productive workforce.
6.3 District will provide work conditions and procedures that encourage employee growth,
productivity and retention
6.4 District will conduct an active cost control program
6.5 Review and implement a Financial Goals policy to achieve a stable financial condition
6.6 Develop appropriate financial procedures to assure responsible financial management
Early in August we will begin drafting a budget for 2007. The Mission Statement and statements of goals
and objectives embraced by the Board would be helpful in focusing our thoughts as we prepare the
budget
Recommendation: I recommend that the board adopt the above statements of Mission, Goals and
Objectives.
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