HomeMy WebLinkAbout11 Employee Assistance Program Agenda Item #
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Public DONNER
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Workshop
To: Board of Directors
From: Nancy Waters, Human Resources Administrator
Date: March 21, 2007
Subject: Employee Assistance Program
WHY THIS MATTER IF BEFORE THE BOARD:
This matter is before the Board for the discussion of providing an Employee Assistance
Program (EAP) for District employees.
WHAT IS AN EAP?
EAPs are programs offered to employees by employers in conjunction with a health
insurance plan that are intended to help employees deal with personal problems that
might adversely impact their work performance, health, and well-being. EAPs generally
include assessment, short-term counseling and referral services for employees and
their household members. EAPs do not include treatment.
WHAT ARE THE BENEFITS OF AN EAP FOR EMPLOYEES?
Employees and their family members may use EAPs to help manage issues that could
adversely impact their work and personal lives. EAP counselors typically provide
assessment, support, and if needed, referrals to additional resources. Some examples
of issues include:
• Substance abuse
• Emotional distress
• Major life events, including births, accidents and deaths
• Health care concerns
• Financial or legal concerns
• Family/personal relationship issues
• Work relationship issues
An EAPs services are free to the employee as they are pre-paid by the employer. The
employer contracts with a third-party company to manage the EAP. Confidentiality is
maintained in accordance with privacy laws and professional ethical standards.
Employers usually do not know who is using their EAP, although the employer may
recommend that the employee seek EAP assistance due to job performance or
behavioral problems.
HOW DOES AN EAP BENEFIT THE EMPLOYER?
Possible benefits of offering an EAP include:
• Increased employee productivity and morale
• Reduced absenteeism and lost work time
• Prevent or lower the number of disability and workers compensation claims
• Attract and retain employees
• Comply with drug-free workplace and work force laws
• Affordable method to show concern for employees in balancing their work and
personal lives
• Offering assistance is more effective than discipline or termination
WHAT SERVICES DO EAPs PROVIDE?
• Licensed professional counselors available 24/7
• Confidential assessments, referrals and follow-up
• On-site promotion of the EAP with employees including orientations, seminars,
brochures, posters, etc.
• Supervisory training teaches supervisors how to identifity and effectively refer
employees with unacceptable attendance, conduct or job performance.
NEW INFORMATION:
I have been in contact with Mountain EAP in Reno. Their brochure is attached. Their
organization can provide these services to the District for $225 per month based on the
number of employees.
RECOMMENDATION:
This is a workshop. No formal action is needed.
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What is an EAP? Transitions
At any given time, 20% of the workforce have1
personal challenges that impact their job.According x .;
to the National Institute of Mental Health,30%of all
absenteeism and 66%of all terminations are related From Infancy, A bout Us...
to employees' personal challenges. Troubled
employees are 25%less productive than the average
.. � Mountain EAP has been providing outstanding,
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comprehensive Employee Assistance Programs (EAPs)
EAPs are a proven,cost effective solution to many and Work/Life Services since 1989. Our mission is to
of the problems employers face today. Research optimize employee wellness and productivity by
shows that each dollar invested in an EAP saves the identifying and resolving tomorrow's problems today.
employer$5.00416.00. When addressed early,most personal challenges can be
EAPs can reduce sick leave usage by 33%, work resolved successfully through the variety of services we
related accidents by 65%, workers compensation offer.
claims by 30%,lost time by 40%,grievances by 50%, Our utilization rates are typically 10% to 15%, which
and time spent on supervisor reprimands by 74%. Throughout g greatly exceed the industry average, and demonstrate
EAP's Help "" your the effectiveness of our programs. Our high usage rates
✓Attract&Retain Employees Professional Career are the result of:
✓ Promote Workforce Cooperation ✓ Providing comprehensive,quality,professional
services
✓ Increase Productivity
✓ Successfully resolving client issues
✓Enhance Organizational Health
✓ Regularly promoting the program
✓Boost Morale ✓ Hands-on account management
✓Prevent Disability Claims ✓Maintaining strict confidentiality.
✓Prevent Employee Theft ;
� ! Mountain EAP operates from the position that every
✓ Balance Work&Personal Life organization is unique, with its own philosophy,
�i culture, policies and objectives. We will become
familiar with your needs and goals to most effectively
Offering an EAP with work/life services not only
o re To serve you. By offering a wide range of services,we can
demonstrates that the employer is concerned about _ custom design acost-effective employee assistance
} the well being of its employees, it also increases ;• program that is best suited for your company. We are
workplace productivity. A Cornell University study #
,� committed to providing operational excellence through
involving the "100 Best" companies found that clinically sound standards and procedures and a
generous work/life benefits were linked with ,. . proactive approach to customer service.
happier, hardworking employees, customers who
received better quality products and enhanced
service,with an improved bottom line.
*www.nimh.org Mountain EAP will help you resolve
tomorrow's problems today!
We provide top quality, affordable, Did you know that an Employee Assistance
personalized services tailored to your Program EAP can actually
specific needs. Both your company and
your employees will benefit from our
professionalism, experience and *Reduce workplace absenteeism
dedication.
VCounselors Immediately Available 24 hours a
*Prevent disability claims Building Partnerships
day,7 days aweek. *Lower the number of job-related
✓ Spanish Speaking Counselors available workers compensation claims in the Workplace...
✓ Confidential Assessment, Counseling,
Referral and Follow-up for all types of personal *Increase your bottom line?
issues that can interfere with job performance and
overall well-being. Mountain EAP can help your company
✓ Work/Life Services including legal achieve these goals and more!
consultation, financial advisors, wellness programs, g `
holistic health and alternative medicine.
On-Line EAP,work/life,wellness,workplace and (775) 322-6066
management services.
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Professional and experienced licensed (800) 449-4902
counselors providing clinical services in an office
conveniently located for your employees.
On going promotion of the EAP via on-site
employee orientations, seminars, brochures,
posters, payroll inserts,wallet cards, EAP magnets, CALIFORNIA AV1,
newsletters and e-mail announcements.
Management Consultation to assist
supervisors with employees having job performance,
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conduct and attendance issues. MARTIN w
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performance. Supervisory Guidebooks and monthly
newsletters are provided to continuously educate '�`, CALIENTE
supervisors and managers on how to use the EAP to . by Creating Solutions
increase workplace productivity.
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issues.
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conducted on-site for immediate help following
traumatic incidents.
Utilization Reports to evaluate, monitor and 1091 Haskell MOUNTAIN
ensure program effectiveness.
Reno, NV 89509 AP
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OF NORTHERN NEVADA, INC.
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