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HomeMy WebLinkAbout9 Workshop on Water Utilityenda Item 9 To: Board of Directors From: Steven Poncelet Date. September 06, 2017 Subject: The Best Water Right From Your Tap 1. WHY THIS MATTER IS BEFORE THE BOARD This Board item, The Best Water Right From Your Tap, if the first in a new series of board workshops concerning how we communicate with and serve our customers and community. 2. HISTORY The Mission of Truckee Donner Public Utility District is to provide reliable, high quality water and electrical power services while meeting customer demand, and to manage District resources in a safe, open, responsible, environmentally sound manner at the lowest practical cost. To achieve this mission, the District operates an electric and water utility along with the necessary supporting departments and programs. It is imperative, given the complexity of the energy and water sectors, that the District communicate effectively with our customers and community to educate them on the value of public power and water and to engage customers to participate in the many programs and services that we offer. These communication and outreach efforts, along with the associated programs and services, fall into well known themes that communicate the essence of how the District's efforts serve our customers. Today's key themes include: • The Best Water Right From Your Tap; • Save Energy, Water, Money and Live More Comfortably; • The Facts of Mountain Living; • Your Public -Owned Local Electric and Water Utility; • Your On -Line Account Anywhere; • Truckee is EV Friendly; • Clean, Reliable, and Affordable Electric Services; and • Your Local Community Partner. This Board item covers "The Best Water Right From Your Tap" 3. NEW INFORMATION The Best Water Right From Your Tap: This theme has existed in the District for over a decade and encompasses the following key activities of the water utility and associated programs and services: • The District's role as steward of the our water resources including the Martis Valley Groundwater Basin (MVGB); • The District's goal to provide clean, reliable, and affordable water services; and • The District's efforts to help our customers save water before, during, and after droughts. The District, as the largest water supplier in greater Truckee area, has a key responsibility for stewardship of the regions water resources. This includes both ground and surface water resources but, today, the vast majority of the District's water comes from groundwater from the MVGB. The MVGB is an incredible natural resource that not only provides water for our local region but is also part of the Truckee River Basin water system which is the main water supply for Reno and portions of Northern Nevada. The Truckee River Basin is one of the most litigated and regulated basins in the United States starting with the Federal Truckee River Operating Agreement (TROA) and mostly recently California's Sustainable Groundwater Management Act (SGMA). The Districts water rates are set by the Board but subject to California Proposition 218 which, amongst other things, requires that water rates for different customer classes be based on actual costs of service. TROA, which is a bi-state settlement agreement requiring an act of the U.S. Congress, essentially allocates water rights between entities in California and Nevada along with restrictions on use and impacts to the environment. TROA finally took effect in December, 2015 and is being administered in California by the Department of Water Resources (DWR). SGMA, which was past by the California legislature in 2014, regulates groundwater only and is designed to ensure that groundwater pumping does not create significant and unreasonable undesirable results which are: Chronic lowering of groundwater levels; reduction of groundwater storage; seawater intrusion; degraded water quality; land subsidence; and depletions of interconnected surface water. To comply with SGMA, the District has taken the lead - working with Northstar Community Services District, Placer County Water Agency, Town of Truckee, Placer County, and Nevada County - to propose an Alternative Submittal to DWR based on documenting at least 10-years of sustainable operations of the MVGB as defined by SGMA. Collaboration, locally and at the State level, has served the District and our customers very well. One central tenant of all of the District's efforts on stewardship of our water resources is to use the best available science to inform the decision making process. The District, over the decades, has participated in numerous scientific studies on the MVGB and the regions watershed. This includes financial support and direct participation in the U.S. Bureau of Reclamations Truckee River Basin Study which included a state-of-the-art groundwater model for the MVGB along with water aging studies and the projected impacts of climate change. This large body of scientific work indicates that the MVGB is a healthy, sustainable, and well managed basin. The District works diligently and has a solid track -record in providing providing clean, reliable, and affordable water services. This achievement is the result of many factors including: • Hiring and retaining a specialized and well trained work force who are amongst the best in the water industry; • Operating and maintaining the District's water infrastructure to ensure that the water our customers receive is clean and healthy as verified by rigorous water quality testing and controls. In fact, the water the District serves meets all water quality standards at both the State and Federal level. And while the District takes water quality very seriously, we are fortunate to have very pure and clean water which requires only minimal treatment and, in some cases, has been purified in the aquifer for over 1,000 years; • Investing in the water distribution system and new technologies to deliver our water and associated programs at the lowest practical cost. This includes plugging leaks in the water distribution system and replacing almost 15-miles of piping in the last decade. The District is also dramatically improving our Supervisory Control and Data Acquisition (SCADA) system, modernizing our fleet, and rebuilding water facilities; and • Improving the efficiency of our water pumps to minimize the energy required to deliver water to our customers. It should be noted that the District's water utility does benefit from the District's electric utility's ability to provide clean and affordable electricity (which will be covered in a future workshop). The District understands that water is a precious natural resource and we strive to help our customers save water before, during, and after droughts. In fact, the District's water production is down over 40% since 2006. The District has achieved this impressive result by plugging leaks in the distribution system, by installing water meters well before the State mandate of 2025, and promoting water conservation. Critical to these efforts is educating people on the value of our water resources along with providing the opportunity to save water and money. The District supplies almost three -times more water in the summer than in the winter. To help our customers reduce their outdoor water use, the District has developed the Patricia S. Sutton Conservation garden to promote native and drought -tolerant landscaping along with efficient irrigation and other water -saving techniques. For indoor water use, the District's Customer Leak Repair Program and free water -efficient toilets are key programs. These water conservation programs will be covered in greater detail in a future Board workshop. The District truly does serve The Best Water Right From Your Tap when considering the importance of our natural resources, the quality of our water, and our commitment to help our customers only use that water that they need. 4. FISCAL IMPACT There is no fiscal impact associate with this workshop item. 5. RECOMMENDATION Receive this report and provide comments. /V fe At/� I - Steven Poncelet Public Information & Strategic Affairs Manag( Michael D. Holley General Manager