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HomeMy WebLinkAboutAppendix A IT Security App Manager Job DesccriptionAppendix A - IT Security & Applications Manager Job Description Truckee Donner Public Utility District Job Description Job Title: IT Security & Applications Manager Department: Information Technology Reports To: Information Technology Director / Chief Information Officer FLSA Status: Exempt Job Summary Under general direction from the Information Technology Director / Chief Information Officer, the IT Security & Applications Manager primarily performs the full-stack design, implementation, troubleshooting, and maintenance of the District’s cyber security, physical security, and business application infrastructure. Secondary responsibilities will to be to assist the Information Technology Director / Chief Information Officer in the strategic planning and budgeting of the IT department. This position also serves as Acting Information Technology Director during any absences of the Information Technology Director / Chief Information Officer. The position will demonstrate excellent technical competency, reliability in delivering mission critical infrastructure, and continually ensure the highest levels of accessibility, optimization, and security. Qualified applicants will have a strong background in cyber and information security, virtual desktop infrastructure, and application support. Trains staff on the use of technology and proper security procedures. Essential Duties and Responsibilities include the following: Information Security a) Develop and carry out information security plans and policies b) Develop strategies to respond to and recover from a security breach c) Develop and implement tools to assist in the detection prevention and analysis of security threats d) Perform awareness training of the workforce on information security standards, policies and best practices e) Installation and use of firewalls, segmentation, data encryption, authentication and other security products and procedures f) Monitor networks and systems for security breaches, and perform follow-up investigations Application Administration g) Configure, administer and support all components of Citrix infrastructure including application publishing, system monitoring, troubleshooting, end user support, license monitoring, and system documentation h) Configure and upgrade Windows desktop images deployed through Citrix XenDesktop i) Configure and administer varying business application suites including but not limited to: ERP, AMI, MDM, HRIS, and Document Management j) Assist with system administration tasks, including server upgrades, patch deployments, application architecture review / design and general best practices. k) Document and inventory of all business systems and applications l) Provides classroom and individual training in various software applications Management m) Participate in strategic planning with the department director n) Participate in creating a budget for the department and maintaining it throughout the year to ensure spending is within set limits o) Tracking department expenditures and identifying problem areas or opportunities for improvement p) Giving presentations to employees to educate them on new initiatives, procedures, or projects q) Assisting the department director as needed with all projects and duties r) Offering assistance to other managerial staff within the company s) Acting as a department or company representative to other departments, business partners, stakeholders, and the public General t) Desire to work alongside the team to help design information and operational support systems u) Ability to be a self-starter. Initiate new technologies, research, and continually increase knowledge and education v) Consistently and successfully provide support to internal customers w) Excellence in communication as a liaison with vendors and other IT personnel to resolve issues x) Provides Level 1 & Level 2 General IT Support y) Performs other duties as assigned Supervisory Responsibilities Serves as Acting Information Technology Director during any absences of the Information Technology Director / Chief Information Officer. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 1. Bachelor of Science from in Computer Science, Engineering, a similar field or equivalent experience. Master degree or MBA preferred. 2. Three years in an Information Security role or equivalent 3. Evidence of Security certification (e.g. GIAC, Security+, CompTIA, MSCE Security, CCNA Security) 4. Evidence of experience with virtualization of desktops and applications 5. Thorough knowledge of the principles and techniques of security applications 6. Possession of a valid driver’s license and satisfactory driving record as a condition of initial and continued employment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee is regularly frequently required to use their hands and fingers to handle or feel and to reach with their hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee may occasionally be required to lift and/or move up to 25 pounds. Specific abilities required by this job include close vision and distance vision for driving. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and outdoors. Indoors, work is typically performed in the office setting sitting at a desk, working on a computer. Outdoor work occasionally exposes employee to extreme weather, various types of terrain at job sites (unlevel, wooded, muddy, etc.) noise, vibrations, the hazards of the construction site and energized electric facilities. The employee has normal work hours; although, is all-call during emergencies and must be able to work after regular hours as needed. Approved Date