HomeMy WebLinkAbout7 Code Changes to Comply with SB998A enda Item #7
•I
CONSENT
To:Board of Directors
From:Brian Wright
Date:December 04,2019
Subject:Consideration of Adopting Resolution 2019-30 Amending District
Code,Title 5 in Compliance with California SB 998
1.WHY THIS MATTER IS BEFORE THE BOARD
It is the Board’s purview to approve Distrcit Resolutions.
2.HISTORY
In September 2018,the Governor of California approved SB 998 which added
Chapter 6 (commencing with Section 116900)to Part 12 of Division 104 of the Health
and Safety Code,known as the Water Shutoff Protection Act.According to the
language of the legislation,the intent of the code amendment is to “minimize the
number of Californians who lose access to water service due to inability to pay.”At
the Board meeting held on October 16,2019,staff presented a Workshop to review
the impact of California SB 998 on the District’s policy for the discontinuation of
residential water service for non-payment.
The Workshop held on October 16th provided an outline of the new provisions
required to be included in the District’s written policy by February 1,2020.These new
requirements include:
•Residential water service may not be discontinued until a customer has been
delinquent for at least 60 days;
•Notice of discontinuation of service due to delinquent payments must be
provided in writing and accompanied by a copy of the water system’s written
policy (in all languages listed in Section 1632 of the Civil Code);
•If an adult at the residence appeals the water bill,the water system is prohibited
from discontinuing service while the appeal is pending;
•Water service may not be discontinued if the customer can demonstrate a
serious health threat,financial hardship and willingness to enter into an
alternative payment plan;
•The water system must make “good faith effort”to contact the customer in
person or by phone prior to discontinuation of residential water service for non
payment;and
•Water systems are now required to report on their website and to the State
Water Resources Control Board (SWRCB),the number of annual occurrences
where residential water service has been discontinued for non-payment.
In addition to the requirements outline above,there are several additional provisions
such as fee limitations,landlord/tenant considerations,and policies for contacting
customers.Failure to comply by the February 1,2020 deadline may result in citations
and penalties issued by the SWRCB,in an amount not to exceed $1,000 per day.
3.NEW INFORMATION
District Code,Title 5 Customer Relations,Chapter 5.12 Disconnection and
Reconnection of Service outlines the District’s policies for the discontinuation and
reconnection of both water and/or power service due to non-payment.California SB
998 includes new statutory requirements associated with the discontinuation of
residential water service due to non-payment.The current language and provisions
outlined in District Code,Title 5 are not compliant with SB 998 and will require
amendment prior to the February 1,2020.
With consultation and review by District Counsel,staff has produced an amended
District Code,Title 5,Chapter 5.12 to include the necessary provisions for compliance
with California SB 998.A copy of the amended District Code,Title 5,Chapter 5.12
has been included with this staff report as Attachment #1 for the Board’s review.
4.FISCAL IMPACT
The actual fiscal impact associated with this item is not entirely known at this point.
This is an unfunded requirement by the SWRCB.Considerations for actual costs will
be included in future budget considerations.
5.RECOMMENDATION
Adopt resolution 2019-30 amending Distrcit Code,Title 5.
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Michael D.Holley
General Manager /Water Utility Director
ATTACHMENT #1 TRUCKEE DONNER
PubIc Utility District
Resolution No.2019 -30
ADOPTING AMENDMENTS TO THE DISTRICT CODE
Title 5
WHEREAS,the District Code provides rules and regulations intended to convey a comprehensive description
of the manner in which the District manages,operates,and provides water utility services;and
WHEREAS,the District has identified a need to include additional provisions for the discontinuation of
residential water service for non-payment in accordance with California SB 998;and
WHEREAS,a workshop on the statutory requirements effective February 1,2020 and the necessary revisions
to District Code,Title 5 was held at the October 16,2019 Board meeting;and
WHEREAS,the Board of Directors of Truckee Donner Public Utility District has chosen to amend the District
Code Title 5;and
NOW,THEREFORE,THE BOARD OF DIRECTORS OF THE TRUCKEE-DONNER PUBLIC UTILITIES
DISTRICT DOES RESOLVE AS FOLLOWS:
Section 1.All previously adopted resolutions related to District Code Titles 5.12.010 and 5.12.015 are hereby
rescinded;and
Section 2.That the Board does hereby adopt the amended District Code,Title 5,5.12.010
Termination of Non-payment —Electric and/or Water Non-Residential Water Service and 5.12.015
Discontinuation of Residential Water Service for Non-Payment as follows;
5.12.010 Termination for Non-a ment —Electric andlor Non-Residential Water
Service
5.12.010.1 A notice that service is subject to termination for non-payment shall be
issued by the District when a customer’s account is past due.Notice may be by
issuance of a written Late Payment Reminder Notice,telephone,or personal contact
with an individual eighteen years of age or older at the customer’s premises.
5.12.01 0.1 (A)Distrcit policy and procedure for the discontinuation of residential water
service shall be executed in accordance with District Code 5.12.015
Discontinuation for esidential Water Service for on-ayment
5.12.010.2 Late Payment Reminder Notices shall be issued to the customer at least
15 calendar days prior to the scheduled date of termination.This notice will also be
issued to a third party or a co-signer as appropriate.
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5.12.010.3 The Late Payment Reminder Notice will include:
5.12.010.3(A)The name and address of the customer whose account is delinquent.
5.12.010.3(B)The amount of the delinquency.
512.010.3(C)The date by which payment or arrangements for payment is required in
order to avoid termination.
5.12.010.3(D)The procedure by which the customer may initiate a complaint or
request an investigation concerning service or charges,except that,if the bill for
service contains a description of that procedure,the notice pursuant to Section
5.12.010.2 is not required to contain that information.
5.12.010.3(E)The procedure by which the customer may request amortization of the
unpaid charges.
5.12.010.3(F)The procedure for the customer to obtain information on the availability
of financial assistance,including private,local,state,or federal sources,if applicable.
5.12.010.3(G)The telephone number of a representative of the District who can
provide additional information or institute arrangements for payment.
5.12.010.4
5.1 2.01 0.4Final Notice of Termination of Service -The District will make a good-faith
effort to give the Customer advance notice of at least 48-hours before discontinuing
service.Additionally,the District shall make a reasonable effort to contact an individual
who is eighteen years of age or older residing at the premises of the customer by
telephone or personal contact.When telephone or personal contact cannot be
accomplished,the District may though is not required to post in a conspicuous location
at the premises,a notice of termination of service,at least 48 hours prior to
termination.A trip charge to deliver the 48-hour Final Notice of Termination of Service
shall be added to the customer’s account.Refer to the Miscellaneous Fee Schedule
for current charges.Every notice of termination of service shall include items of
information as listed in Sections 5.12.010.3 above.The 48-hour Final Notice of
Termination of Service will also be issued to third parties and co-signers.
5.12.010.4(A)The District shall make available to all its residential customers a third
party notification service whereby the District will attempt to notify a person designated
by the customer to receive notification when the customer’s account is past due and
service is subject to termination.The notification shall include information on what is
required to prevent termination of service.The residential customer shall make a
request for third party notification on a form provided by the District and shall include
the written consent of the designated third party.Such notification does not obligate
ATTACHMENT #1
the third party to pay the overdue charges,nor shall it prevent or delay termination of
service.
51 2.010.4(B)If the customer does not make a payment,notify the District of a dispute
of a bill,or make other arrangements acceptable to the District by the last day for the
payment,the District will proceed on schedule with the termination.
5.12.010.4(C)(1)Customers will not be allowed to make more than two (2)payment
agreements within a calendar year.
5.12.010.4(C)(2)Customers unable to make payment by the due date of their Final
Notice shall be allowed to review their account with a supervisor.Such review shall
include consideration of whether the customer should be permitted to amortize the
unpaid balance of his account over a reasonable period of time not to exceed 24
months.No termination of service shall be effected for any customer complying with
an amortization agreement,if the customer also keeps the account current as charges
accrue in each subsequent billing period.
If the customer does not comply with the amortization agreement,it will be considered
non-payment and the District will immediately mail a Final Notice of Termination to the
customer and proceed with termination according to Section 5.12.010.4.
5.12.010.4(D)Payments made with uncollectible funds (i.e.,non-sufficient funds,
closed account,etc.)to avoid disconnection or in order to have service reconnected,
will be considered non-payment and the service shall be subject to immediate
termination without further notice.Customers who make payments with uncollectible
funds to avoid disconnection or in order to have service reconnected will be placed on
a cash only basis for a period of 12 months.
5.12.010.4(E)The employee carrying out the termination procedure will attempt to
contact the customer at the service address prior to disconnecting service.A trip
charge to disconnect electric and/or water service(s)shall be added to the customer’s
account regardless of whether or not the disconnect is actually performed.
5.12.010.4 (E)(1)Customers subject to the termination procedure and who have
meters capable of remote disconnect and reconnect shall be disconnected and
reconnected remotely.Fees shall apply for remote disconnects.Customers enrolled
in the Prepaid Service program shall not be subject to remote disconnect and
reconnect fees.
5.12.01 0.4 (E)(2)No payment arrangements will be made in the field.All payments
must be made through the District office either by phone or in person.Once a District
employee is sent to terminate a service,the service will be disconnected until such
time as the customer has made acceptable payment arrangements through the office.
5.1 2.01 0.4(F)Termination will not be made on any Saturday,Sunday,legal holiday or
any time during which the business office of the District is not open.5.12.010.4(G)
ATTACHMENT #1
In case of tenants whose electric and/or water service is in the landlord’s name,the
District shall make every good faith effort to inform the occupants by means of a notice,
when the account is in arrears,that service will be terminated in 10 days.In any such
delinquent situation,the District will comply with California Public Utilities Code 16481
in implementing this termination of service procedure.
5.12.010.4(H)Customers who have been disconnected for non-payment,made
payments against uncollectible funds (i.e.non-sufficient funds,closed account,
incorrect bank information etc.)to avoid disconnection or to have service reconnected,
have made arrangements to amortize the amount due or have asked for an extension
to pay a past due amount,will be required to re-establish credit by paying the deposit
required by Chapter 5.02.Alternately,eligible customers may sign up for the Prepaid
Service program outlined in chapter 5.07.
5.12.01 0.4 (I)A customer who transfers service from one account to another and fails
to pay his final bill within 30 days of the final billing date on the old account will be
subject to the disconnect procedure at his new account.
5.1 2.015 Discontinuation of Residential Water Service for Non-Payment
5.12.015.1 Purpose California SB 998 (Stat.2018,Ch.891)amends the Health and
Safety Code to address water utility shutoffs (called “discontinuation of water
service”in the bill).SB 998 requires urban and community water systems to develop
a written policy outlining the process for discontinuation of residential water service
for non-payment,including specific provisions for customer notifications and
additional considerations This section constitutes the District’s written policy that
complies with SB 998.This policy applies only to discontinuation of residential water
service for non-payment.All other causes for discontinuation of service shall be
addressed within the applicable sections of District Code.
5.12.015.Notification of Delinquency Residential water service connections
with payment delinquencies of 60 days or greater are subject to discontinuation of
service.A notice that service is subject to termination shall be issued by the District
in accordance with the following schedule
(a)The first notice of payment delinquency shall be delivered by mail or email
(in accordance with customer account preferences)no less than 15 days prior
to discontinuation of residential water service.If the address specified in the
customer account preferences is not the address of the Property to which
residential service is provided,the notice also shall be sent to the address of
the property to which residential service is provided,addressed to
“Occupant.”At a minimum,the notice shall include all of the following
information:
(i)The customer’s name and address.
(ii)The amount of the delinquency
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(iii)The date by which payment or arrangement for payment is required
in order to avoid discontinuation of residential service.
(iv)A description of the process to apply for an extension of time to pay
the delinquent charges.
(v)A description of the procedure to petition for bill review and appeal.
(vi)A description of the procedure by which the customer may request
a deferred,reduced,or alternative Payment schedule,including an
amortization of the delinquent residential service charges.
(b)A minimum of seven days prior to discontinuation of water service,the
District shall provide a second notice of payment delinquency either by written
notice,in person,or telephone,or personal contact with an individual
eighteen years of age or older at the customer’s premises,notifying the
customer of intent to discontinue service.The customer shall also be
informed at this time of the District’s alternative payment schedules for
qualifying customers.
(c)The third and final notification of payment delinquency and intent to
discontinue water service shall be a written notice,physically delivered to the
residence not less than 48 hours prior to shut off.
5.12.015.3 Qualifying Economic ardship and ealth Considerations A
residential water service connection shall not be discontinued if the customer,can
demonstrate a qualifying economic hardship and a valid health concern.
5.12.015.3(A)For qualifications under this section,a customer must provide
the District with documentation of financial hardship and the customer or a
tenant of the customer provides written verification from a primary care
provider that all of the following conditions are met:
1.A primary care provider certifies that discontinuation of residential
service will be life threatening or pose a serious threat to the health
and safety of a resident;and
2.The customer demonstrates that he or she is financially unable to pay
for service within the District’s normal billing cycle.This includes:
a.If any member of the customer’s household is a current recipient
of CaIWORKs,CalFresh,general assistance,Medi-Cal,
Supplemental Security Income/State Supplementary Payment
Program,or California Special Supplemental Nutrition Program
for Women,Infants,and Children;or
b.The customer declares that the household’s annual income is
less_than_200 percent of the federal poverty level.
3.The customer is willing to enter into an alternative payment schedule
with respect to all delinquent charges.
ATTACHMENT #1
5.12.015.3(B)Residential water service customers under the terms of an
existing alternative payment schedule are subject to discontinuation of water
service it one or more of the following occur:
1.The customer fails to comply with the terms of the alternative payment
schedule;or
2.The customer becomes more than 60 days delinquent on a
subsequent water utility bill while under the terms of an existing
alternative payment schedule.
5.12.015.4 Customers with Household Income Below 200%of the Federal
Poverty_Line_Considerations For a residential customer who demonstrates
household income below 200 percent of the federal poverty line,the District shall do
both of the following:
5.12.015.4(A)Set a reconnection of service fee for reconnection during normal
operating hours at fifty dollars ($50),but not to exceed the actual cost of
reconnection if it is less.Reconnection fees shall be subiect to an annual
adiustment for changes in the Consumer Price Index beginning January 1,
2021.For the reconnection of residential service during nonoperational hours,
the reconnection of service fee shall be one hundred fifty dollars ($150),but not
to exceed the actual cost of reconnection if it is less.Reconnection fees shall
be subject to an annual adjustment for changes in the Consumer Price Index
beginning January 1,2021.
5.12 015.4(B)Waive interest charges on delinquent bills once every 12 months.
5.12.015.4(C)A residential customer shall be deemed to have a household
income below 200 percent of the federal poverty line if any member of the
household is a current recipient of CaIWORKs,CalFresh,general assistance,
Medi-Cal,Supplemental Security Income/State Supplementary Payment
Program,or California Special Supplemental Nutrition Program for Women,
Infants,and Children,or the customer declares that the household’s annual
income is less than 200 percent of the federal poverty level.
5.12.01 5.6 Restoring esidential Service
Reconnection of residential water service shall be facilitated in accordance with
District Code,Section 5.12.050.
5.12.01 5.67 Landlord and Tenant Considerations In circumstances where a
landlord or property manager are responsible for residential water service payment,
and the payment has become delinquent,the District shall make “good faith effort”to
notify the resident(s)of the payment delinquency and intent to discontinue service
not less than 10 da s nor to water service shut-off.
ATTACHMENT #1
5.12.015.7(A)Prior to discontinuation of water service for non-payment,the
District shall provide a qualifying tenant/renter the option to establish a new
account for water service without being required to pay any amount which
may be due on the delinquent account.The new water service account
holder shall not be responsible for the previously delinquent account
balances.Qualifying tenants/renters must agree to the terms and conditions
of service and provide documentation demonstrating proof of residency and a
current lease/rental agreement in good standing.
5.12.015.8 Reporting District staff shall report the number of annual
discontinuations of residential service for inability to pay on the District’s Internet
Web site and to the Board.The Board shall post on its Internet Web site the
information reported.
5.12.015.9 econnection Fees BD Reconnection of water service shall be
administered in accordance with District Code 5.12.050.
5.12.015.10 Appeals Action taken under District Code Chapter 6.70 may be
appealed in writing by the water utility service account holder.Written appeals must
be addressed to the District’s General Manager and received no later than seven
days following receipt of the discontinuation of service notice to avoid water service
shut-offs.The residential water service in question shall remain in service until the
District renders a decision.
5.12.015.11 Applicability This section does not apply to the termination of a service
connection due to an unauthorized action of a customer.
5.12.01 5.12 Policy and Notices This section and all written notices required under
this section shall be provided in English Spanish,Chinese,Tagalog,Vietnamese,
and Korean.
5.1 2.01 5.13 Posting on Website This section shall be posted on the District’s
Internet Web site.
5.12.020 Customer’s Request for Disconnection of Service —Electric and/or
Water
5.12.020.1 The District shall permit a physical disconnection from the electric system
when necessary (1)to permit the customer to perform repairs,modifications or service
upgrades on the customer premises or (2)when the customer wishes power to remain
off for an extended period.
5.12.020.2 The District shall permit a physical water disconnection (shut off at the
water box)on a temporary basis when necessary (1)to permit the customer to perform
repairs,modifications or service upgrades on the customer premises or (2)when the
ATTACHMENT #1
customer premises is not equipped with an appropriate shut-off valve and physical
disconnection is necessary to avoid frozen water pipes.A physical disconnect shall
not be permitted for any other reason.
Customers may arrange for disconnection of service by giving advance notice to the
District.Customers will not be billed for electric service while disconnected.
5.1 2.040 Disconnection of Electric and/or Water Service by the District
5.12.040.1 With Notice the District may disconnect electric or water service for any
one or more of the reasons contained in this rule.Except as otherwise specifically
provided here,Public Utilities Code Sections 16481,16481.1,16482,16482.1 and
16483 and any subsequent amendments,shall apply regarding any disconnect of
service.Except for a disconnect qualifying under Section 5.12.040.2(E),water billings
will continue.
5.12.040.1(A)Non-payment of bills -the District may disconnect or refuse service if
a customer has not paid his bill for electric or water service rendered,reconnection
charges,and/or cash deposit as required by the District.Refer to Section 5.12.010.4
Termination for Non-Payment.
5.12.040.1(A)(1)Default on amortization or payment agreements —the District may
disconnect electric or water service if a customer has failed to meet the terms of said
agreement.
5.12.040.1 (B)Negligent or wasteful use of water,as determined by the District.
5.12.040.1(C)Where a customer receives electric and/or water service at more than
one location and the bill or charges for service at any one location is not paid prior to
delinquency,electric and/or water service at all locations may be disconnected.
5.12.040.1(D)Failure to provide documents or payment as requested by a Notice to
Comply.Requested items may include,but are not limited to,service applications,
signed payment agreement and payment by cash or money order for an item returned
by the bank.
5.12.040.2 Without Notice A customer’s electric or water service may be
disconnected by the District without notice where:
5.12.040.2(A)Unsafe/hazardous condition or illegal apparatus -the District may
disconnect electric and/or water service without notice or refuse service if any part of
customer’s wiring,piping or equipment or use thereof is either unsafe or in violation of
law,until such apparatus is placed in a safe condition or the violation remedied.Water
billings will continue regardless of the reason for disconnect.
5.12.040.2(B)Service detrimental or dangerous -the District may disconnect without
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notice or refuse service if in the District’s judgment,the operation of the customer’s
equipment is or will be detrimental or dangerous to his/own service or service of other
customers.
512.040.2(C)Fraud -the District may disconnect service without notice or refuse
service,if the customer’s actions or the condition of his premises is such as to indicate
intent to defraud the District.
5.12.040.2(D)Cross Connection -the District finds a dangerous unprotected cross-
connection between the District’s water supply and any unapproved source of water.
5.12.040.2(E)Inactive and foreclosed accounts —In the event all three of the
conditions stated in 5.12.040.2(E)(1)through 5.12.040.2(E)(3)exist for a customer
account,service may be disconnected and all future billings,including water,may
discontinue.The District may discontinue billing upon becoming aware of those three
conditions,however,it is the customer’s responsibility to notify the District and provide
sufficient evidence.Bills will not be adjusted retroactively and no refunds will be
issued.A reconnect fee equivalent to time and materials may be charged at the time
of reconnection pursuant to the Miscellaneous Fee Schedule.
5.12.040.2(E)(1)The customer’s service location is in the process of foreclosure,as
evidenced by county records of a notice of default or notice of a trustee’s sale.
5.12.040.2(E)(2)The service location is vacant and unoccupied.
5.12.040.2(E)(3)No electric and water use was recorded during the most recent billing
period.
5.12.040.2(F)Failure to comply with the District’s rules -the District may disconnect
or refuse service if the customer does not comply with the District rules,regulations,
and/or codes for receiving electric and/or water service.
5.12.040.2(G)Abandoned building or residence -the District may disconnect or
refuse service to any building with the appearance of being abandoned (i.e.,a look of
being deserted,windows broken,doors in disrepair,or the general appearance of not
being lived in,etc.).Such disconnect will remain in effect until all conditions are met
and fees are paid regarding a new service,and the service is inspected and approved
by the proper building authorities.
5.12.040.2(H)Condemned building or residence -the District may disconnect or
refuse service to any building that has been condemned by the proper state,county
or local governmental authorities.Such disconnection will remain in effect until all
conditions are met and fees are paid regarding a new service,and the service is
inspected and approved by the proper building authorities.
5.12.040.3 In those instances where the District disconnects electric or water service
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to any customer without notice,the District shall notify the customer of the reasons for
the disconnection of service and the corrective action to be taken by customer before
service can be reconnected.
512.050 Reconnection of Electric and/or Water Service
5.12.050.1 In those instances where the service to a customer has been
disconnected,with or without notice,service shall not be reconnected until such time
as the customer has taken any necessary corrective action,as determined by the
District,and paid all bills and charges due the District,in addition to reconnection
charges as established in the current Miscellaneous Fee Schedule,Appendix C.
5.12.050.1(A)Accounts that have been disconnected for non-payment of past due
balances,failure to meet the terms of a payment agreement or failure to meet the
terms of a Notice to Comply will not be eligible for reconnect on weekends,holidays
or after 4:00 p.m.on regular business days.Arrangements to reconnect must be
made through the business office during regular business hours.Reconnection for
accounts paid after 4:00 p.m.will be processed on the next business day.This does
not include Prepaid Service customers.
5.12.050.1(B)Prepaid Service customers may recharge their accounts by making a
payment at any time pursuant to District process.
5.12.050.1(B)Where District personnel must reconnect on site,upon reconnect of
the electric meter the main breaker will be left in the off position.It is the customer’s
responsibility to move the main breaker to the on position.
5.12.050.2 Customers or their agents may request reconnection of electric and/or
water services for a maximum 48 hour period in order to conduct inspections on a
residence/business for sale.This temporary reconnection shall require a minimum
deposit as prescribed in Chapter 5.02.New Account fees as established in the
Miscellaneous Fees Schedule Appendix C shall also apply.Customers with balances
owing shall also be required to pay the entire balance owing prior to reconnect.
5.12.050.3 Within five years,same size service:If service of the same size is re
established within five years of the date of disconnect,the customer shall make normal
application for service as per Title 6.04 and/or Title 7.12 and pay reconnect fees based
on the Miscellaneous Fee Schedule Appendix C,provided the service has not been
damaged.If the service has been damaged,the customer will be billed the actual
cost to reconnect service.
5.12.050.4 Within five years,upgrade of service:If service is re-established within
five years of the date of disconnect and the customer requests an upgrade of the
service,the customer shall make normal application for service as per Title 6.04
and/or Title 7.12.Customer shall pay reconnect fees based on the Miscellaneous
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Fee Schedule Appendix C,provided the service has not been damaged.If the service
has been damaged,the customer will be billed the actual cost to reconnect service.
Additional connection fees may apply.Facilities fees shall be charged for an increase
in size of the new service when compared to the previous service.
5.12.050.5 After five years:If service is re-established after five years from the date
of disconnect,the customer shall make normal application for service as per Chapter
6.04 and/or Title 7.12.Customer shall be responsible for payment of current
connection and facilities fees.No credit will be given for previous facilities fees paid.
The General Manager is authorized to credit connection fees for existing and
operational facilities.
5.12.050.6 If conditions require the use of a backhoe or other equipment to effect the
disconnect and/or reconnect,the customer shall be required to pay the actual charges,
including labor,material,equipment and applicable overheads in lieu of the customary
fee set forth in the Miscellaneous Fee Schedule Appendix C.
5.12.050.7 Should a customer decide to abandon the water service to a vacant parcel
or to a parcel where the residence/building has been demolished,the customer shall
sign a statement indicating his decision and agreeing that,should he or a new
owner/developer decide to reinstate the water service,he will be subject to paying any
and all connection and facilities fees in place at the time of reinstatement.These
accounts will be treated as new construction with no credits toward their prior fees.
Where the water service has been abandoned,the parcel will be assessed a water
standby charge until a new service is established with the District.
5.12.060 Customer’s Responsibility when Electric and/or Water Service is
Disconnected In the event a customer’s electric and/or water service is disconnected
as a result of voluntary termination,termination for failure to pay bills or any other
reasons stated in Sections 5.12.040.1 or 5.12.040.2,it shall be the customer’s
responsibility to take necessary precautions against any and all damage to the
customer’s pipes,fixtures and appliances which could result from such termination.
The District shall not be liable for any such damage.
Section 3.That this resolution shall remain in effect until superseded by another resolution amending District
Code Title 5.12.010 or 5.12.015.
PASSED AND ADOPTED by the Board of Directors at a meeting duly called and held within the District on
the sixth day of March,2019 by the following roll call vote:
AYES:Directors:.
NOES:
ABSENT:
ABSTAIN:
TRUCKEE DONNER PUBLIC UTILITY DISTRICT
By
Bob Ellis,President
ATTEST:
Shanna D.Kuhlemier,CMC,District Clerk
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