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Home My WebLink About2021-01-20 Board PowerPointPublic Utility District Paula Null W,Idd o �, "►�'i,' Strategic N�'�� Business VII Planning TDPUD 2020-2021 Board Workshop #4 January 20, 2021 4:00 p. m. -7:00 pm Virtual Zoom Meeting Focus on Synthesis, Application and Integration of all Community Outreach See Data Results of our Community Focus Groups VUWMTUSTI�� pply Results of Community Survey and Focus Groups • • ' • / ' Share Benchmarking Data, " Best Practices" from Industry Leaders Synthesize data from Community Survey, Focus Groups and Benchmarking. Participate in a Gap Analysis Process Discuss integration and preparation for prioritization of four Board concepts in February -ff MID Groun Ules • Mutual RespectY`a _ . • '' a'R • Active Listening • Strategic Thinking- No Wrong Answer - Collaboration` T - IN Prdj . iz t 0 TDPUD Strategic Planning Pillars TDPUD TDPUD TDPUD Community Board of Executive Employees Directors Leadership Team 1. How does our community feel about electrifying Truckee across the board? Ask about increased rates 2. Ask questions about broadband and would rate payers pay extra for this opportunity 3. Take the community's pulse on biomass 4. Validate 100% renewable by 2027 5. Find out how the community feels about incorporating forest management into our portfolio 6. Ask about undergrounding electrical 7.Ask about replacing and rebuilding our water infrastructure 5 At our December 16thWorkshop- We Asked You Please list your key questions/concepts that you want us to validate during the Neighborhood focus groups Now prioritize your top 5. ( We will be using chat rooms of approximately 8 people plus the facilitator, so we want to have robust discussion) Our focus group scenarios were taken From your s u ggw...1 ii +ri r / p /, /, o i ift l.s, e/ The advantage of doing both a community survey and focus groups What do you see as the major differences between the two? Our Community Focus Groups Six Focus Groups Over Seven days 5 Focus Groups in Three days Our Focus Groups Registrants/Participants Focus Group Registrants Actual Participants Tahoe Donner/Donner 248 105 4 Lake/Armstrong Tract Spanish Speaking 0 11 Prosser/Grays Crossing/Industrial 116 73 6 Way/Downtown Sierra Meadows/Gateway/West 87 29 3 River Street Make Up Session 37 12 3 Glenshire/Old Greenwood/Olympic 82 21 2 Heights Total 540 251 4 etrics: Goal was 300 Registrants and 1/2 of those to be Viewing Focus Group Data Your own personal ah ha's How does the data challenge your assumptions? Inspect your Expectations Similar interests by neighborhood group Look for and remember the smiling faces in your chat room Focus Group Data Engage. Involve. Enrich The collaborative value of "listening" to your community High Speed Broadband Internet Are you satisfied with the quality of your broadband Tahoe Donner/Donner Lake Yes I service? 77.7% 22.3% Yes No TRUCKEE DONNER Public Utility District No Spanish Speaking Community Yes No 22.9% Prosser/Grays Crossing/Industrial Yes 25.5% Way/Downtown No Sierra Meadows/Gateway/West River Yes =11.5% Street Make Up Session Glenshire/Old Greenwood/Olympi Heights 74.5% 88.5% 83.3% oqo High Speed Broadband Internet How would you use high speed Internet? Tahoe Donner/Donner Lake 63.7% 30.4% Spanish Speaking Community Prosser/Grays Crossing/Industrial Way/Downtown Sierra Meadows/Gateway/West River Street Make Up Session Glenshire/Old Greenwood/Olympic MM Heights Business Use Personal Use Business and Personal Use TRUCKEE DONNER Public Utility District 36.5% 60.0% 16.7% 0.0% Business Use Personal Use Business and Personal Use rfi& FU11 hddh High Speed Broadband Internet Are you in support of the idea of the PUD pursuing high speed broadband Internet as a premium service even if the service is more expensive than existing options? 81.2% Tahoe Donner/Donner Lake Spanish Speaking Community 14.5'?6 Yes 40.0% a= wxex.lff Prosser/Grays Crossing/Industrial Yes Way/Downtown NO Sierra Meadows/Gateway/West River Yes 73.1% Street No 26.9% Make Up Session Yes 18.8% No 0.0% Glenshire/Old Greenwood/Olympic Yes Heights No 38.9% Ni - 4 TRUCKEE DONNER Public Utility District 61.1% 100.0°b �fl& hd 66A Local Clean Generation How would you vote to have the PUD pursue iocaI clean power generation even if it would require raising rates? Tahoe Donner/Donner Lake Yes 52.9% 1 No 47.1% Yes No 4 TRUCKEE DONNER Public Utility District Spanish Speaking Community Ye No Prosser/Grays Crossing/Industrial Yes Way/Downtown No Sierra Meadows/Gateway/West River Yes Street No Make Up Session Yes No Glenshire/Old Greenwood/Olympic Yes Heights No �A PulI k(idin Local Clean Generation Would you support an opt -in and pay more for local Tahoe Donner/Donner Lake generation? 64.3% Spanish Speaking Community 35.7% Y�> No TRUCKEE DONNER Public Utility District Prosser/Grays Crossing/Industrial Way/Downtown Yes No Yes No Yes 0 31.7% 27.3% No 22.9% Sierra Meadows/Gateway/West River Yes 51.7% Street No 48.3% Make Up Session Yes No ■9.1% Glenshire/old Greenwood/olympic Yes 38.9% Heights No PdlA EIJI1 aNdjln 100% Renewable Energy By 20207 Do you think the PUD should prioritize financial Tahoe Donner/Donner Lake 30.446 resources to achieve 100%clean energy by 2027, ahead of the State mandate, even if it is achieved at a higher cost to customers? N` 57.3% Yes No '4 ' TRUCKEE DONNER Public Utility District Spanish Speaking Community Prosser/Grays Crossing/Industrial Way/Downtown Sierra Meadows/Gateway/West River Yes Street Make Up Session Glenshire/Old Greenwood/Olympic Heights —= 69.60/6 FdA KUil h0d& 100% Renewable Energy By 20207 Might you change your mind to prioritize fin ancial Tahoe Donner/Donner Lake resources to achieve 100%clean energy by 2027 with more information? 62.4% Yes 17.6% No 4 TRUCKEE DONNER Public Utility District rJo 16.7% Spanish Speaking Community Yes No 0.0% Prosser/Grays Crossing/Industrial Yes "M Way/Downtown No - 23.3% Sierra Meadows/Gateway/West River Yes Street No imm 22.6% Make Up Session Yes MM No 0. %% Glenshire/Old Greenwood/Olympic Yes Heights No _21.196 83.3% 76.7% 77.4% 78.9% 100.0% 100.0% Community Wide Undergrounding Do you support community wide undergrounding of Tahoe Donner/Donner Lake Yes overhead electric power lines in high fire threat areas even if it would require the PUD to raise rates for all customers? No 68.0% Spanish Speaking Community Yes No Prosser/Grays Crossing/Industrial Yes Way/Downtown No Sierra Meadows/Gateway/West River Yes Street 32.0% No _ 20.04E Make Up Session Yes No ■9.1% Glenshire/Old Greenwood/Olympic Yes Heights ves 27.3% 28.0% — No 23.5% 4 TRUCKEE DONNER Public Utility District - 5 46.3% Community Wide Undergrounding If you think we should pursue undergrounding, would Tahoe Donner/Donner Lake you recommend further community discussion about this specific topic when the PUD has a proposed business plan for customers to give further input? 7 ° EL F I 92.3% Spanish Speaking Community Yes L,— 72.7% Y Yes Prosser/Grays Crossing/Industrial Way/Downtown No 27,;N Yes ss.0% No I2.0% Sierra Meadows/Gateway/West River Yes Street No 10.096 Make Up Session Yes No 7.7% Glenshire/old Greenwood/Olympic Yes Heights � No Nc 4 TRUCKEE DONNER Public Utility District 26.3q rdli d 101 h0d& Prioritizing Initiatives Which of the four initiatives is your first choice for prioritizing PUD Tahoe Donner/ Donner Lake resources? 37.3% 30.3% — 24.2% 34.9% 3 11.24/0 38.2% 15. B% 12.0% Undergrounding Broadband 100% by 2027 Local Clean Generation TRUCKEE DONNER Public Utility District Sierra Meadows/Gateway/West River Street 3.2% 54.8' 9.7% Spanish Speaking Community 63.6' 2.3% 1 9.. Make Up Session 9.1% 1 c W/ 63.6% 3% 5.3% 26.3% Discussion ► Your own personal ah ha's ► How does the data challenge your assumptions? ► Gaps while Inspecting your Expectations ► Similar interests by neighborhood group ► Look for and remembering the smiling faces in your chat roorr Write Down the Communities Top Priorities I��III� 4jr Comparing the Community Survey Data to Focus Groups Data Validating your Wants, Assumptions, Passion with Data 24 6% say COVID-19 is the most important issiv facing their community today Question 1 i What is the most important issue facing your community today"? GOVIR-19 Housing affordability 168% OverpopulationlOantrallorig grcwJVDevelopment 16.3% JohslE Dnorny 8.596 Environmental issues 8.3% Heakheare 2.8% Government 2.5% Education/Schools/Higher education 1-8% Transpoftationffraffic/Roads 1.3% Taxes J t.095 Namelessness Other i 2.5% Nothing/No issues 0.3% Unsure 1.9% 78% support providing high-speed internet Ouestion 18: Do you support or oppose Truckee Donner Public Utility District prrn+iding the option of locally controlled high-speed broadband intemet throughout the community for ap additional fee? 78.0% Suppo rt Oppose Unsure Are you in support of the idea of the PUD pursuing high speed broadband Internet as a premium service even if the service is more expensive than existing options? 81.2% 18.8% Yes ' TRUCKEE DONNER Public Utility District Tahoe Donner/Donner Lake Spanish Speaking Community Prosser/Grays Cross ing/Industri Way/Downtown Sierra Meadows/Gateway/West Street Make Up Session Glenshire/old Greenwood/olymi Heights 4 % support the local production of biomass fuel Question 1 S: Biomass is an organic and renewable source of energy that is harvested from plant and animal waste. Typically, biomass is converted into heat or electricity, but it may also be converted into solid, gaseous, arrd liquid fuels. Locally sourced and controlled biomass fuel can help mitigate the risk of wildfires to our cornmunity and increase reliability because the power is generated locally. A biomass fuel facility can help reduce pollution by limiting our community's carbon dioxide Emissions. Do you support or oppose the idea of Truckee Donner Public Utility 11strict's pursuing the production of biomass firel as an altemative source of energy even if it would require the District to raise rates? 64.3% Support 15.8 % Oppose 20.0% Unsure How would you vote to have the PUD pursue local clean power generation even if it would require raising rates? 52.9% 47.1% Yes N ' TRUCKEE DONNER Public Utility District Tahoe Donner/Donner Lake Yes No Spanish Speaking Community Yes 3o.o9b No Prosser/Grays Crossing/Industrial Yes Way/Downtown No 32.6% Sierra Meadows/Gateway/West River Yes Street No Make Up Session Yes No 3E Glenshire/Old Greenwood/Olympic Yes Heights No 33.3% 71 M rak hi bAto C 7% support the transition to renewableand/or carbon -free energy Ques#ion 14: Do you support or oppose the idea of Truckee Donner Public Utility District achieving 100% Tenewable and.{or carbon -free energy by 2027? 66.8% Support 18.8% oppose 14.5% Unsure 2a 611 % say they support achieving ener y even if it would require raising Fates renewable Question 20: C alifomia mandates that the state use IODYo rer�ewable and or carbon free energy by 204& Do you support or opposeTruckee Donner Public Utility District achieving ICOX much sooner than the mandate even it would require the District to faise rates? Do you think the PUD should prioritize financial resources to achieve 100%clean energy by 2027, ahead of the State mandate, even if it is achieved at a higher cost to customers? 42.7% Yes 57.3% Nc ' TRUCKEE DONNER Public Utility District Tahoe Donner/Donner Lake Yes 30.4% No Spanish Speaking Community Yes 0.0% No Prosser/Grays Crossing/Industrial Yes 52.230 Way/Downtown No 47.89ro Sierra Meadows/Gateway/West River Yes 46.211io Street No 53.8 % Make Up Session Yes I No 27.3°ro Glenshire/Old Greenwood/Olympic Yes �57.9% Heights No 42.1% 69.6% Nw 100.045 72.7% Filmi L� 74 % support under grounding po erline even if this means higher rates Question 16: Undergrounding overhead electric poweriines can be expensive but is also very helpful in preventing wildfires. Do you Donner Public Utility District undergrounding overhead electric powedines every it would require the District to raise rates? 74. €J % Support 13_5% Oppose Ur Do you support community wide undergrounding of overhead electric power lines in high fire threat areas even if it would require the PUD to raise rates for all customers? 6&0% Yes 32.0% No ' TRUCKEE DONNER Public Utility District Tahoe Donner/Donner Lake Spanish Speaking Community Prosser/Grays Crossing/Industrial Way/Downtown Sierra Meadows/Gateway/West Rive Street Make Up Session Glenshire/old Greenwood/Olympic Heights No 46.3% Yes 72.7% No 27.3% 61 Similarit Outcom • 6 Themes, What are replicated in both surveys? 35 crs � CD FUNCTIONAL FINANCIAL aBEST PRACTICES 9EGIN DICATOR S2 iFic " M- savEy rmmu. P ERF 0 RM' A N C E RESULT B.ENCHNIARKIND TIME '= CESS TANXT cosy INDUSTRY IWMMATI( JPA Benchmarking Summary: District Benchmarking with Joint Power Authority's (JPA's): ➢ Northern California Power Agency (NCPA), California Municipal Utilities Association (CMUA), Association of California Water Agencies (ACWA), Utah Associated Municipal Power Systems (UAMPS), American Public Power Association (APPA) ➢ Represent thousands of public power and water systems in California and Nationally ➢ JPA staff have hundreds of years of experience in the utility industry and interact with sister utilities on a daily basis JPA Benchmarking Participants & Process ➢ 1-hour interview with structured questions: ➢ Board concepts, potential initiatives ➢ Discussion on best practices, pros's/con's, costs/equity, and what are experts saying/options for funding? ➢ JPA's represented by CEO/GM, CFO, L&R, and Operations leadership Providing high-speed broadband internet throughout the community: Best Practices: ➢ Leverage assets to create partnerships ➢ Examples of utility RFP's to enable services ➢ Need to address new technology, market, customer expectations ➢ Maintaining control of poles/attachments is key with 5G ➢ Must mitigate financial exposure to the utility Providing high-speed broadband internet throughout the community: What are experts saying?/Options for funding?: ➢ One of the top priorities in California ➢ COVID impacts and `Digital Divide' ➢ Big risk for utilities with mixed results historically ➢ Emerging State and Federal funding opportunities Building or supporting local clean power _generation options such as solar, hydro, or biomass energy production: Best Practices: ➢ Utilities are pursuing local in response to community demand ➢ Need to be opportunistic with where located and ability to enhance operations ➢ Increased costs need to be balanced against local benefit and equity issues ➢ Community solar and other opt -in options deemed most equitable Building or supporting local clean power generation options such as so hydro, or biomass energy production What are experts saying?/Options for funding?: ➢ Funding is primarily from rates ➢ Opt -in options address majority of issues Achieving 100% renewable energy by 2027: Best Practices: ➢ Need to consider most cost-effective overall Greenhouse Gas (GHG) reduction strategy ➢ Getting ahead of California policy goals can have negative impacts ➢ Make sure you have public input and understanding of what 100% means ➢ Opportunity cost of resources Achieving 100% renewable energy by 2027: What are experts saying?/Options for funding?: ➢ Utilities should not invest additional resources only for aspirational goals ➢ Funding is primarily from rates unless opt -in options. Underproundinq Overhead Electric Power Lines: Best Practices: ➢ Undergrounding of new construction when possible/practical ➢ Prioritize undergrounding in high fire threat areas ➢ Depends on the natural environment and costs ➢ Alternatives to undergrounding include: ➢ Vegetation management ➢ Technology upgrades to overhead equipment and wires Under_groundin_q Overhead Electric Power Lines: What are experts saying?/Options for funding?: ➢ Major L&R issue in CA Capitol ➢ Need to prioritize resources and be opportunistic ➢ Not much funding available other than property owners, rates, financing, and partnerships Community Survey Community Focus Groups Best Practices Benchmarking Gap Analysis Your goal was to validate them Wants, Desires vs. Metrics, Data We told the community "we are pursuing these concepts" Reminder: You Are Bold and Courageous IManage for Financial Stability and Resiliency -#N Environmental Stewardship: Create a sustainable, 1-0 resilient environment for all our communities Engage with our customers and communities in a welcoming and transparent way to identify opportunities G Take the best of private sector thinking to modernize the 1OWN utility and add value to our communities Developing an inclusive culture drives organizational integration and success 49 Intellectual Momentum Our Next Steps 50 "There is no ower for change greater than a community iscoveri ng what it cares about." MARGARET J. WHEATLEY �I Next Steps Board Workshop Dates February 22nd March 31St April 21St May 19tn 1. Organizational Integration 2. Engage with customers and our communities to identify opportunities 3. Modernization of this Utility 4. Take the best of private sector thinking to add value to our communities 5. Environmental Stewardship: Create a sustainable, resilient environment for all of our communities 6. Manage for Financial Stability and Resiliency 7.Developing an Inclusive Culture Drives Organizational Success 8. Be Welcoming and Transparent in How We Work 53