HomeMy WebLinkAbout2020-10-21 PowerPoint - FinalStrategic
Business
Planning
TDPUD 2020-2021
Board Workshop #2
October 21st, 2020
4:00 p.m.-7:00 pm
The Cedar House Sport Hotel
Expectations
for Workshop
#2
Successes: Our First 90 DaysSuccesses: Our First 90 Days
Your Strategic Lever Homework Discussion
Defining Your “Prime Lever”
Your Strategic Lever Homework Discussion
Defining Your “Prime Lever”
Strategic Lever Consolidation- Team ActivityStrategic Lever Consolidation- Team Activity
Community Outreach OverviewCommunity Outreach Overview
Board Discussion: Community Input ConceptsBoard Discussion: Community Input Concepts
2
Ground rules
•Mutual Respect
•Active Listening
•Strategic Thinking – no wrong comments
•Collaboration
3
Team
Activity
4
Our First 90 Days:
Leadership and
Culture Shift
Succession. Transition. Focus.
5
6
The Mission of Truckee Donner Public Utility District is
to provide reliable, high quality utility and customer
services while managing District resources in a safe,
open, responsible, and environmentally sound manner
at the lowest practical cost.
Values
Safety – Safety is our way
Communication – Send and receive
Integrity – Honest and ethical
Accountability – Own it
Timeliness – Meet our goals and commitments
Work Life Balance – Work hard, play hard
“We don’t have to be perfect, just engaged and committed to aligning values
with actions”…. Brene’ Brown
SK1
Slide 7
SK1 Shanna Kuhlemier, 9/16/2020
Initiated Our
Strategic
Planning Process
September - April
Traditional Innovative Visionary
Painting the Landscape
The visioning process to lay the foundation for the entire
strategic planning process
Painting The
Landscape
Traditional/Innovative/Visionary
Eight Strategic Levers
1. Organizational Integration
2. Engage with customers and our communities to
identify opportunities
3. Modernization of this Utility
4. Take the best of private sector thinking to add value
to our communities
5. Environmental Stewardship: Create a sustainable,
resilient environment for all of our communities
6. Manage for Financial Stability and Resiliency
7.Developing an Inclusive Culture Drives Organizational
Success
8. Be Welcoming and Transparent in How We Work
10
SWOT Analysis
12
90 Days Outward
Activities
Community Realignment
Strategic planning
Staff meetings
Reassess & Reissued Values
Modify Mission Statement
Conduct SWOT analysis
Develop Strategic levers
Corporate Culture
Fueling Project
Employee Housing (aka Bunkhouse)
Equipment Storage project
Community Service event
Staff Development
Renewable energy
Renewable Power Rate design
Carbon free water operations
13
90 Days Inward
Activities
Rate Setting
Consolidated Capital Improvement Plan
6170 #2 & Pioneer Trails Pipeline
Glenshire Substation
Human Resources Rebuild
Rebuilt the Salary Schedule
Org Chart Build
Broadband Restart
TTUSD Wifi Project
Admin and Financial Systems
Monthly Financial Reporting Redesign
Gray’s Crossing Refinancing
Computerized Maintenance Management System Project
MVGWB Annual Report
Development Review Redesign
District Code Review
District Standards Restructure
14
The Integrated Approach to
Strategic Planning
Vocabulary Review
Strategic Levers
The term strategic lever refers to a strategy or
capability that enables long term (more than one
year), exceptional performance to occur
Strategic levers are used to improve business
performance and profitability
The meat and potatoes of the strategic planning
process
Levers must be linked, consistent and working
together to ensure maximum efficiency for integration
of the Community Social Environmental Responsibility
Model and application to the Cash Cow
Levers are meant to be catapulted out as appropriate
Strategic Levers are the roadmap to your strategic
planning goals
16
Process
Please write your Prime Lever on the 5 x 7 card.
This becomes your “Prime Lever”
This is the lever where most of your personal initiatives/project
recommendations might nest under
Please identify one strategic lever that resonates with you the most
17
Process for
Consolidation
of Levers
In your teams, with Board members being the “lead”,
identify strategic levers that might be able to be combined
Be sure the “intent” of each lever and key
vocabulary remains intact
Try to narrow the levers down to “Four” or “Five”
Write your consolidated levers on your team flip
chart
We will present these at ______________
18
Painting The
Landscape
Traditional/Innovative/Visionary
Eight Strategic Levers
1. Organizational Integration
2. Engage with customers and our communities to
identify opportunities
3. Modernization of this Utility
4. Take the best of private sector thinking to add value
to our communities
5. Environmental Stewardship: Create a sustainable,
resilient environment for all of our communities
6. Manage for Financial Stability and Resiliency
7.Developing an Inclusive Culture Drives Organizational
Success
8. Be Welcoming and Transparent in How We Work
19
Community
Outreach
Engage ● Involve ● Enrich
Timeline for Community Outreach
21
November:
Preparation of Integrated
Community Outreach Plan
Staff and Idealwild
Preparation of Community
Survey by Probolsky
Research
December:Week of December 7th:
Rate Payer Survey
Probolsky Research
Social Media Kick Off for
Focus Groups
Community Engagement:
Educate the public/ Talks
to Key Community Groups
January:Training for Focus Groups
Intense Rate
Payer/Community
Outreach using all
communication channels
Focus Groups
Neighborhood Based
•January 7th: 2 FG
•January 13th: 3 FG
•January 15th: 3 FG (one being
Spanish Speaking)
Board Discussion
What are concepts/ideas you
are anxious to validate by our
rate payers/community?
22
Our Next
Steps
Prepare the front end
of the Strategic Plan
Develop Community
Outreach
Plan/Survey/Focus
Groups
Integrate Community
Priorities into Painting
the Landscape
Apply TDPUD
“Community”
Social/Environmental
Responsibility Model
Identify and Build
Initiatives and Projects
(Application of the
Cash Cow Model)
Test the plan with the
“Community
Social/Environmental
Responsibility Model
Next Board Workshop
November 18th
Community Outreach
Plan
Initial Modelling of
CSERM
23
Process: Board Workshops
September 16th :
Workshop #1: Painting
the Landscape/ SWOT
October 21st: Community
Outreach Plan & Initial
Discussion of CSERM
November 18th:
Workshop #3:
Community
Social/Environmental
Responsibility Model
December: Completing
the Community Survey
Results and preparing
for Community Focus
Groups
January 27th:
Workshop#4
Analysis of Survey and
Focus Group Data
Perform a Gap Analysis
February 17th: Workshop
#5: Social /
Environmental
Responsibility Model;
Alignment of
Culture/Values
March 17th: Workshop
#6: Goal Setting & Tie
financial modelling to
goals and Cash Cow
Model
April 7th: Board Meeting:
Adopt Strategic Goals
24
Pamela Hurt Associates
Thank you
25“Proudly serving the greater
Truckee area for more than 90 years”