HomeMy WebLinkAbout11 Power Point Resolution revising DC Billing foreclosed accts
Action Item # 11 August 3, 2011 Customer AccountsRegarding Foreclosed Revising District CodeConsideration of a Resolution
Revising District Code Regarding 2 off-Uncollected balances are written–Properties eventually change title–Customers are unable to pay bills–Water bills continue for basic charges–Water
is turned off for nonpayment–Electric bills are discontinued–Electric is disconnected for nonpayment–Customers with homes undergoing foreclosure•service shall never discontinue once
activatedCurrent District Code specifies that the billing of water •Background / History Foreclosed Customer Accounts
New Information Foreclosed Customer AccountsRevising District Code Regarding 3 Estimated annual collection expense $3,600–Uncollected balance $7,000–were written off in March 2011Ten
uncollected water balances of foreclosed customers •account is $30Estimated monthly collection expense per delinquent •customers is near zeroLikelihood of collecting unpaid balances
of foreclosed •
New Information (cont)Foreclosed Customer AccountsRevising District Code Regarding 4 time of reconnectionA reconnect fee equal to time and materials may apply at the ––Bills will not
be adjusted retroactively–evidence of those three conditionsCustomers will be responsible for notifying and providing –recent billing periodNo electric and no water use was recorded
during the most –The service location is vacant and unoccupied–The customer’s service location is in the foreclosure process–following conditions:of the all threeMake an exception for
customers that have –Proposed change to District Code:•
Fiscal Impact Foreclosed Customer AccountsRevising District Code Regarding 5 could be up to $10,000term -Estimated annual collection cost savings in the near•uncollected accountsoff
of -but would be mostly offset by the reduced writeRevised District Code, if approved, would reduce revenue, •
Recommendation Foreclosed Customer AccountsRevising District Code Regarding 6 Approve the resolution adopting amendments •