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Home My WebLink About14 Electric Meter Replacement Project Power Point WORKSHOP ITEM #14Consideration of Policy Changes–Electric Meter Replacement Project Consideration of Policy Changes–Electric Meter Replacement Project February 7, 2018 Electric Meter Replacement Project Phase 1 project was very successful•systems are the current state of the art for electric metering systemsAMI •(AMI) systemInfrastructure Tantalus Systems (Tantalus) using their Advanced Metering 300 meter Phase 1 project with 2017 the Board approved a On April 5, •AMR system is 20 years old and is at the end of its useful life•electric customersDistrict operates an Automatic Meter Reading (AMR) system for The •BACKGROUND / HISTORY Policy Changes–Electric Meter Replacement Project Policy Changes– Electric General Pacific being procured through Approximately 13,000 single phase and 700 polyphase Itron meters are •integration servicesTantalus scope of services includes 32 data collectors, software and •metersusing the Tantalus system and Itron meters of electric AMI deployment wide -and General Pacific for a DistrictTantalus with approved agreements , 2017 the Board On November 15•BACKGROUND / HISTORY Policy Changes–Project Meter Replacement Electric Policy Changes–Project Meter Replacement Electric provisionsdate policy -to-and that offered services have corresponding upensure that its listed fees are aligned with costs, must The District •Service disconnection and •Billing procedures•Deposit amounts•Customer service fees•including:to meters and costs related a great opportunity for the District to update policy issues presents transition to an AMI system for electric meter replacement The •BACKGROUND / HISTORY Policy Changes–Project Meter Replacement Electric Policy Changes–Project Meter Replacement NEW INFORMATION project and associated benefitsMarch timeframe to inform them of the meter replacement -the midin customers a public outreach program with We anticipate starting •projectcoordination and timely completion of this staff and resources to ensure have assigned information technology personnel from administrative services, electric operations and ey K•collectors throughout the DistrictTrisha Ruby is the project manager to oversee the installation of 32 data •the DistrictTantalus has assigned a VP of Operations to be the program manager to •Agreements have been signed with Tantalus and General Pacific•A summary of the work accomplished since November includes:•Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION RelationsCustomer -in Title 5 Code updates and changes will occur primarily We anticipate District •Proposed changes will reflect the actual cost to provide these services•reviewed and revisedExisting miscellaneous and connection fee schedules are also being •available with the new metering systemand enhanced capabilities changes revising District policies to reflect reviewing District Code with the goal of updating and S•Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION new prepay optionbilling, automatic billing, average billing or the credit can choose any of the billing options including traditional monthly that new customers who have good will be added to clarify A section •Credit-5.04 Chapter •depositoption will not be required to make a customers who are on the prepay billing A section will be added so that •Deposits -Chapter 5.02 •proposed changesthe description of modification and a requiring Customer Relations –chapters from Title 5 list of The following is a •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION late fees and paymentsincluding estimated bills, under/over billing, associated with billing Sections will be added to describe processes •optionprepay billing options such as automatic billing, average billing, and the new modifications include adding sections to describe existing Proposed •This chapter will have the greatest amount of proposed changes•Billing–5. 08 Chapter •to the existing policyAlternately, they will be subject to additional deposit amounts according •systemhave the option of enrolling in the prepay not meet the District’s credit requirements will who do customers ew N•)contCredit (–Chapter 5.04 •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION reflect the actual cost for the District to provide these servicesFee Schedule costs will be updated to accurately The Electric Connection •and actual costs of service for typical electric connectionsThis chapter describes electric service connection fees including flat fees •Electric Fees and Charges–5.20 Chapter •reflect the actual cost for the District to provide these servicesMiscellaneous Fee Schedule costs will be updated to accurately he T•service is designed to normally operatecharges since this is how the prepay reconnect remote disconnect and section will also be added to explicitly exempt prepay customers from A •Disconnection and Reconnection of Service–Chapter 5.12 •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION resources to administerThese programs consume a disproportionate amount of staff time and •customers choose this option (typically much less than 1%)Based on the experience of other utilities, only a small fraction of •metertime fee and an ongoing monthly charge to manually read the -A one•programs generally consist of the following:out program. These -Other public utilities, but not all, have an opt•communicationway radio -a new electric meter capable of two” refers to those customers who would choose not to receive out-“Opting•out option as we consider other policy changes-an optStaff seeks the Board’s direction on whether or not to offer customers •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION customersout program to water -The District does not offer an opt•metersradio signals much less often than our existing transmit new meters The •meterequipped -meters, but they are both essentially a radioexisting to new Itron meters are an advancement in meter technology compared The •way radio communication-twoour existing electric meters capable of with out program -20 years, an optDistrict does not currently offer, nor have we ever offered in the last The •program:out -are several compelling reasons to not offer an optThere •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project NEW INFORMATION 2019Full Deployment CompleteQ4, 2019Meter Installations, 100% CompleteQ4, 2018Meter Installations, 50% CompleteQ3, 2018Installation CompleteData Collection System4/4/18Proposed Policy Changes for Consideration–Action 3/7/18Policy Change Discussion–Workshop 2/7/18Policy Change Discussion (tonight)–Workshop 11/15/17ApprovalBoard–Phase 2 Project 4/5/17ApprovalBoard–Phase 1 Project DateMilestones Electric Meter Replacement Project Timeline•Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project FISCAL IMPACT impactwill be based on actual cost to effect a revenue net neutral ees F•processesschedule to account for changes in service offerings and business policy changes will be accompanied by a revised fee Recommended •Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project RECOMMENDATION Receive this report and provide comments•Policy Changes–Electric Meter Replacement Project Policy Changes–Electric Meter Replacement Project