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HomeMy WebLinkAboutFinal Presentation TDPUD Board Feb13 2019 TDPUD Pamela Hurt Associates © 8.22.2018Presented and Prepared by Pamela Hobday Characteristics of High Performing Elected Board of Directors 10 Key Characteristics of High Performing 2 Based on Harvard, Kennedy School of Government 2018 Research Assist in Achieving a Quality Future for your Community 10.Practice Continuous Personal Learning and Development as a Leader 9.Keep a Valid Assessment of Public’s Concerns 8.7.Staff Partnership-Manager-Establish and Abide by a Council 6.Clearly define Roles and Responsibilities 5.Come to all Meetings Prepared 4.Master Small Group Communication & Decision Making 3.Understand and Demonstrate the Elements of Teams and Teamwork 2.Think and Act Strategically 1.Elected Boards Governance/Policy 3 SphereManager’s SphereCouncil’sPolicy AdminProcess #1. 4 decisions to be made.The expectation is leadership, sound thinking and decisive action based on thorough understanding of the •Citizens want their elected boards to guide important issues affecting their lives to be decided at the local level. •community and its future to short term thinking and happenstanceLiving from one annual budget to the next and from one council meeting to the next condemns your •Keep focused on your District Mission and long term goals•What are the strategic issues and policies that form the future vision?-Always think towards the future•Meet your communities challenges using well thought through decisive leadership•Workshops/In depth topic discussion–Gather information about key topics •Meeting the challenges politically•larger responsibility for shaping the future of your community by :Your major role is to think strategically as a policy board. However your board with staff has a •Think and Act Strategically TDPUD 5 manner at the lowest practical cost.resources in a safe, open, responsible, environmentally sound while meeting customer demand, and to manage District provide reliable, high quality water and electrical power services The Mission of Truckee Donner Public Utility District is to • TDPUD Overarching Goals 6 the District in an effective, efficient and fiscally responsible manner.Manage 6.the District in an environmentally sound manner.Manage 5.current and future needs.Provide reliable and high quality electric supply and distribution system to meet 4..current and future needsreliable and high quality water supply and distribution system to meet Provide 3..Provide a healthy and safe work environment for all District employees 2..Responsibly serve the public 1. #2. 7 and synergy. (interdependent parts that impact each other)systemicnessAll teams possess •Demonstrate a willingness to work collaboratively and focus from a 40,000 feet perspective•-2 or 4-Develop, communicate and support policy goals and decisions, even if it is 3•The team becomes a champion of the District•of action while serving the District’s mission and goalsThe team thinks and acts strategically as you examine issues/situations and decides on a course •diversity in style and perspectiveThe team values •of respect, trust and openness.The individual team members work in a coordinated and collaborative manner with a high degree •General Manager to work effectively together to achieve a greater purpose for the communityExceptional Boards develop a sense of team. A partnership with one another and with the •TeamworkUnderstand the Elements of Team and Governance/Policy Process 8 ust implement. They collaborate with the manager and when appropriate staff.jthis is a policy change -y your Elected Board? High Performing Boards do not saybTo what degree is this partnership discussed, understood and respectedThe Policy Process& all Operations, Personnel Policy ImplementationSphere Manager/Staff’sOversight Of PolicyPolicyCouncil’s Sphere #3 9 Staff is part of your team. Great Boards empower staff and do not micromanage•means to the end. To make a difference: Boards define needs to be met and the outcomes to be achieved. Staff defines the •Play each meeting like a team•disagreement is positive-Have roll call or a vote once everyone has spoken•Show civility and good manners•Show mutual respect for each other •The Chair must be the orchestra director. Develop synchronicity with each other.•Do not interrupt•Engage in active listening•Decision MakingSmall Group Communication & . Master Effective Small Group Decision Making 10 consequencesAssessing obstacles and •Considering alternatives•Analyzing issues•rationallyissues and problems Ability to deal with Rational Skills discuss topicsComing prepared to •responsibilitiesKnowing your roles and •and proceduresKnowing laws, policies •your elected jobKnowledge to do Task Skills respectshowing mutual Supporting others and discussionsParticipating actively in issuesConstructively resolving Listening Skills with othersThe ability to work Interpersonal Skills #4. 11 Trust = Building the two way street•you can be.prepared. Our community deserves this and you want to be the best elected official information to educate or make a decision, it is your responsibility to come well if Michael/staff work really hard to provide you with -Mutual respect builds trust•Become highly educated•Call Michael to discuss questions you have about topics, staff recommendations.•Read your board packets thoroughly in advance•Come to all Meetings Prepared 12 #5. 13 Once protocols are established, everyone can adhere to them to help avoid misunderstandings.•Take time through workshops to define and refine your roles and responsibilities with the General Manager•working relationshipsCreate a shared understanding of the General Managers role and the boards expectations to optimize •Always be prepared to ask questions of your General Manager, Staff and each other•Understand clearly your role to set policy and to avoid micromanagement•and experience to guide and inform decision making.Exceptional elected boards also recognize the subject matter expertise of staff and utilize their knowledge •accomplishing the policy objectives of the council.The General Manager is responsible for the day to day operations of the District while undertaking and •Exceptional elected boards understand your role is to serve as policy leader•Clearly define Roles and Responsibilities #6. 14 education.Public Meetings are used not only for decision making but for information sharing and •protocols and discuss at workshops what the protocols should be.Exceptional Elected Boards routinely conduct effective meetings. You adhere to meeting •documented as a Board Code of Conduct that helps promote civility and respectIt is highly recommended, as part of best practices that you establish a set of behaviors •Each of you have the ability to respectfully disagree (to disagree without being disagreeable)•and staff is vital for the District to be run successfullyExceptional Elected Boards understand that a good working relationship with your Manager •Staff Relationship-Manager-Establish and Abide by a Board #7. 15 the venue for “bully pulpits”. Use facilitation tools for inputthis is not -At the end of the session, it is appropriate to have observations from the public•staff/board discussionThe public should be included but only as observers. The public should not participate in •items that will or may require official actionsmonth. Here, the board is able to confer with staff and other experts on significant It is recommended that there be at least one or two workshops or study sessions per •promote careful analysis of a complex issue. Respectful debate is expected.The arena of disposition/legislation meetings are designed to get to a vote, not to •Hold at least one goal setting retreat yearly•AppropriatelyAllocate Council Time and Energy #8. 16 significant issue from the public and vice versa. Goal: No SurprisesWhat are the protocols to inform the General Manager when you hear a How do you find out what the views are on important issues from 80%?80%.It is really difficult not to reflect the 20% of the community instead of the ConcernsKeep a Valid Assessment of Public #9: 17 other “how are we doing?”They follow a good governance model focusing on these 10 principles and ask each •They focus yearly on setting priorities for continuous “learning”•They celebrate the District and staff’s successes•They actively engage in workshops•These elected boards learn as a board•learners who honestly know they do not know it allHighly effective elected boards are comprised of members who are life long •Development as a LeaderPractice Continuous Learning And #10. 18 research to gain community input and use social media effectively?When a key topic/issue will be controversial, how can you use market •or do you?When do you use market research to help you achieve community feedback, •How do you measure that you are helping to achieve this?•What does this mean to each of you?•our CommunityAssist in Achieving a Quality Future for 19