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HomeMy WebLinkAbout19 Consumption Study Agenda Item # 19 TRUCKEE DONNER TuUbl�ic Utility District WORKSHOP To: Board of Directors From: Neil Kaufman Date: April 01, 2009 Subject: Preliminary Data from Residential Customer Consumption Study 1. WHY THIS MATTER IS BEFORE THE BOARD This item is informational. 2. HISTORY AB 2572 requires that the District begin reading the water meters installed since 1992 and commence billing on a volumetric basis by January 1, 2010. AB 2572 also requires that all connections be equipped with water meters and billed on a volumetric basis by January 1, 2025. In the Fall of 2008, the District awarded a contract to MCS for the provision of an automated meter reading (AMR) system and the installation of water meters as part of a pilot program. The purpose of the pilot program is to: 1) Verify that the selected system will function in Truckee given the local climate and construction practices. 2) Gather data on residential water consumption to be used in developing volume- based water rates. The system provided by MCS utilizes water meters manufactured by Neptune and radios manufactured by Aclara. 3. NEW INFORMATION MCS has completed the installation of all meters and meter mounted radios associated with the pilot program. There are a total of 409 meters in this pilot program. Prior to issuing the RFP for the automated meter reading system, the Water Department was conducting a pilot utilizing ten water meters manufactured by Badger and radios manufactured by Datamatic. At the recommendation of former Board President Tim Taylor, this pilot was continued and expanded to include an additional 20 meters. TECHNOLOGY TESTING Prior to 2008, the District's standard construction practices called for the use of cast iron lids on residential meter boxes. It has been determined that these metal lids cause significant interference with the radio signals and change out of these lids from metal to plastic is necessary to optimize performance of the AMR system. One example involves a residence in on Moraine Road at Donner Lake where radio signals had not been received since February 17. On March 18, the meter box lid was changed from metal to plastic. Since that time, hourly reads have been received from that radio. As of March 23, there were 35 radios that were not communicating. Replacement of meter box lids at these locations should solve the problem. Similar issues were experienced with the Datamatic radios whereby replacement of the meter box lids markedly improved radio performance. The original cost estimates for the water meter implementation assumed that about one third of the meter box lids would require replacement. It is likely that more meter box lids will require replacement, with an associated increase in cost to the District. As noted above, there are 409 water meters configured with the Aclara radio system. Of this total, 112 are Badger meters with Badger registers and 297 are Neptune meters with Neptune registers. With the Neptune/Aclara system, the automated leak detection capabilities are located within the Neptune meter register and not the radio. Therefore, the Badger meters do not have this capability. The Neptune leak detection algorithm divides a 24-hour period in 96 15-minute blocks. It then looks to see if flow occurred during some or all of those 15-minute blocks. The leak detection algorithm does not look at the magnitude of flow, it only examines whether or not flow occurred. An intermittent leak is flagged if flow occurs in more than 50 of the 96 blocks. A constant leak is flagged if flow occurs in all of the 96 blocks. The default leak reporting functions in the management software do not display this information in a clear manner. The District is working with Aclara to make this information easier to access. WATER CONSUMPTION DATA COLLECTION As of January 15, 2009, all of the pilot program radios were installed and functioning. Water consumption data was then reviewed for all pilot locations for the period of January 15, 2009 to March 24, 2009. As noted above, meter reads are not being received from some units. After change out of all meter box lids has been completed, these meters should be reporting and more accurate data should be available. Therefore, the water consumption data discussed below should be considered preliminary. • Average winter water consumption is 182 gallons per day (gpd). For comparison, the average winter water production was about 253 gpd and the overall annual average water production was about 800 gpd per residential customer for calendar 2008. • Larger than expected usage was found at a number of accounts. There were 19 accounts with usage above 500 gpd and nine of those exceeded 1,000 gpd. Such high volumes are unexpected considering that there is no irrigation occurring at this time of year. The largest usage was over 8,700 gpd. A District field crew field verified this high usage and contacted the property owner. There appears to be an underground leak on the customer-owned service lateral or irrigation system at that address. On March 25, 47 of the 297 Neptune meters were registering a constant leak. 75 percent of those residences were built in the 1980s or earlier. Approximately 50 meters were registering an intermittent leak. 28 of the 33 largest water users (based on average gpd) are registering a constant leak. The other five are equipped with Badger meters without automatic leak detection capability. It is assumed that those users also have a constant leak. The highest average usage is occurring in the Sierra Meadows area (265 gpd) with the lowest average usage in the Martiswoods (121 gpd), Pine Forest (119 gpd) and Prosser Lakeview (120 gpd) areas. To date, it appears that average water usage is not influenced by house size but is more likely a function of number of occupants and whether those occupants are full-time or part-time. The highest average usage is occurring at houses constructed in the 1970s and 1980s at about 270 gpd. The average usage of full-time accounts is 198 gpd. The average usage of part-time accounts is 72 gpd. 4. FISCAL IMPACT There is no direct fiscal impact associated with this workshop. The information gathered during the pilot program will be used to refine the District's costs associated with Phases 2 and 3 of the Water Meter Implementation Plan and will be used by the consultant conducting the water rate study. 5. RECOMMENDATION R ei a is a ort and provide comment. d Ta for Michael D. HoHey Water Utility Manager General Manager