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HomeMy WebLinkAbout15 Attachment 2 - Uptown Services LLCA Proposal To Conduct A Community -Wide Broadband Study for July 2022 Prepared By: Uptown Services, LLC 7324 Cortez Lane Boulder, CO 80303 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY CONTENTS I. COMPANY INFORMATION AND QUALIFICATIONS .............I A. UPTOWN & CLIENT RELATIONSHIP.....................................................................................1 B. FIRM CONTACT INFORMATION............................................................................................1 C. YEAR ESTABLISHED AND FINANCIAL STABILITY.................................................................2 D. PRACTICE AREAS.................................................................................................................2 E. MUNICIPAL BROADBAND EXPERIENCE................................................................................2 F. PROPOSED PROJECT TEAM & SUBCONTRACTORS................................................................7 II. DETAILED WORK PLAN................................................................8 A. TASK 1: COMPREHENSIVE MARKET & CUSTOMER DEMAND ANALYSIS ..............................8 B. TASK 2: EVALUATE POTENTIAL TO UTILIZE EXISTING TDPUC INFRASTRUCTURE ASSETS 12 C. TASK 3: IDENTIFY MIDDLE & LAST MILE PROPOSED ROUTES & SERVICE AREA(S).......... 13 D. TASK 4: IDENTIFY AND EVALUATE FUNDING SOURCES.....................................................14 E. TASK 5: EVALUATION OF BUSINESS MODEL OPTIONS.......................................................17 F. TASK 6: DEVELOP, ISSUE, AND EVALUATE SERVICE PROVIDER PARTNERSHIP RFP ..........18 G. TASK 7: RECOMMENDATION, REPORTS, & PRESENTATIONS..............................................19 H. PROPOSED PROJECT SCHEDULE/TIMELINE.........................................................................19 I. LOCALINVOLVEMENT.......................................................................................................20 III. COST PROPOSAL.......................................................................... 20 IV. SUPPLEMENTAL INFORMATION ............................................ 21 A. REFERENCES......................................................................................................................21 B. UPTOWN CLIENT LIST.......................................................................................................22 C. EXAMPLE WORK PRODUCT: CLACKAMAS COUNTY FIBER BUSINESS PLAN ......................23 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY I. Company Information and Qualifications A. Uptown & Client Relationship Our mission is to provide our clients with the most accurate and complete assessment of their particular broadband opportunity so that clients arrive at the right answer for their specific situation. We do feel that we have unique credentials and experience compared to other consulting firms that compete in this space as follows. • The municipal/governmental broadband sector is the sole focus of Uptown's consulting business. We feel this sets us apart from other consulting firms who are not specialists to these sectors and have a limited understanding of the specific needs and objectives of public entities. • Our sole focus in completing this or any consulting project would be to represent your best interests. We are vendor neutral and advocate for our clients to further their interests relative to business decisions and strategies that protect their financial interest as well as any vendor negotiations and decisions that involve client resources. We consider ourselves a client advocate or owner's agent. • Both Neil and Dave had extensive corporate careers with some of the largest incumbent providers (AT&T Broadband, US WEST, TCI, etc.). We learned the industry by operating in it as managers. There are a surprising number of consultants that have never been an employee of an Internet Service Provider or telecommunications operator. We utilize all available best practices, samples, similar industries, business plans and models (both successful and not) to leverage this industry experience as much possible. • Our approach to broadband planning and feasibility assessment is conservative and practical. When our financial analysis indicates a fiber initiative would not be financially feasible, we say so. • We are a full -service consulting firm covering practice area expertise across business plans/feasibility studies, design, and implementation consulting services. By going beyond planning with 9 fiber implementations completed or in progress, we have a feedback loop for our plans during the implementation phase of a project through actual costs, actual revenue, etc. This deployment experience provides the best possible quality data and inputs for our business planning engagements. B. Firm Contact Information Company Name Uptown Services, LLC Address 7324 Cortez Lane Boulder, CO 80303 Dave Stockton, Principal Email: dstocktongLiptownservices.com Office: (480) 515-6290 Mobile: 404 641-3000 Principals Neil Shaw, Principal Email: nshawALiptownservices.com Office: (303) 554-5854 Mobile: 720 320-8332 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY C. Year Established and Financial Stability Uptown Services (Uptown) began providing consulting services in 1997, so we are now in our 25th year of providing broadband consulting to the municipal sector. Uptown is a privately -held S Corp with both Principals holding a 50% equity stake. The firm has no debt and has the financial resources to complete the project. D. Practice Areas We support our clients with the following consulting service practice areas: • Quantitative market research surveys • Qualitative market research including depth interviews and focus groups • Qualitative market research including depth interviews (commercial) and focus groups • Feasibility studies • Grant funded project analysis and application preparation support • Business plan development and strategy advising • Fiber system design & engineering • Outside plant construction management • Implementation support services to assist clients in launching broadband systems across a full range of functional areas • Staffing of operations and management personnel We work with existing broadband operators as well as entities considering deploying these systems. Our services and expertise cover the full potential of this industry including local telephony, video, high speed Internet access, and smart grid. E. Municipal Broadband Experience 1. Overview Uptown Services has provided leading edge consulting services to municipalities and utilities considering entering the broadband services sector since 1999. Our services and expertise cover the full potential of this industry including all broadband applications, various technologies and business structure models. We have served over 90 municipal broadband clients that are listed in the appendix to this proposal. Select examples of our firm's scope of consulting services provided for these clients are presented in the table below. Uptown has established a strong track record as a consulting advisor to numerous municipal broadband systems across a full range of functional expertise cover planning, business case development, financial analysis, market research and analysis, business operations, system design, technical planning, and system implementation. Pa Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Services Provided & Expertise Detail We have developed a leading -edge Uptown has conducted 38 comprehensive broadband market quantitative market survey approach to research studies using quantitative market research and total evaluate the unique fiber potential of sample of over 16,000. each specific community We have completed over 40 municipal These feasibility studies have been used as the basis to raise broadband feasibility studies over $480M in funding to build new fiber networks We have launched 8 fiber systems as part Uptown was the implementation consultant for Sallisaw, OK of the start-up team and advising or (2005); Morristown, TN (2006); Pulaski, TN (2007); completing functional tasks across all areas. Tullahoma, TN (2008); Wilson, NC (2008), Longmont, CO (2014), Hillsboro, OR (2020), and Glenwood Springs, CO (2021). These systems are successful and are `case study' systems referenced by the FTTH Council and Broadband Communities. Uptown is currently assisting its 9' implementation client, Beverly Hills, CA. We have implemented very successful Example: Uptown worked with Columbia, TN to overhaul their turn -around plans with existing product pricing and packaging, implement technical upgrades, broadband systems that needed to and launch voice services. The result was a reversal of improve their operating performance subscriber declines and an increase of annual cash flow by $200k We have designed and engineered the Uptown has been contracted to engineer last mile and middle fiber networks of both last mile and mile fiber systems for 14 fiber systems. We have either middle systems completed or are under contract to complete over 3,000 miles of plant We have staffed the management team to Uptown has been contracted to hire, train, and staff the operate a municipal broadband system operating management team for the City of Beverly Hills. during the start-up phase These Uptown employees cover network engineering, marketing, sales/account management, and customer service roles We have devised and implemented Uptown has designed and implemented marketing and/or sales successful marketing and sales programs programs for several new and existing FTTP systems We have served as an expert witness and Uptown principal Dave Stockton has served as an expert testified as such in court actions involving witness on 3 municipal broadband federal cases municipal broadband 2. Functional Expertise & Experience a. Experience with Broadband Technology & Network Solutions Uptown has been developing broadband architectures and designing FTTP networks since 1999. This experience spans the evolution of FTTP technology from the early days of active Ethernet to the current gigabit passive optical network (GPON and NG-PON2) standards. Design approaches are tailored to the needs of the given client and application. From backbone middle mile to end user last mile, we have the experience required to address each client's unique requirements. Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Uptown staff has completed/are completing designs for 13 fiber networks since 2006: • 100 mile / 7,400 passing FTTP system for Concord Municipal Light Plant • 200 mile / 15,000 passing FTTP system for Cedar Falls Utilities • 100 mile / 6,500 passing FTTP system for the City of Dover, Ohio • 300 mile / 24,000 passing FTTP system for the City of Wilson, NC • 100 mile SCADA / middle mile backbone for Delta Montrose Electric Association • 450 mile / 39,000 passing FTTP system for the City of Longmont • 1,000 mile / 7,500 passing FTTP system for San Luis Valley REC (work in process) • 100 mile / 15,000 passing FTTP system for City of Beverly Hills, CA • 400 mile / 10,000 passing FTTP system for Town of Estes Park, CO • 150 mile / 15,000 passing FTTP system for City of Glenwood Springs, CO • 300 miles SCADA / middle mile backbone for Poudre Valley REA • Multiple greenfield subdivision FTTP infrastructure designs for the City of Hillsboro, OR • 38 mile / 2,000 passing FTTP system for Town of Mountain Village, CO b. Experience with Financial Analysis & Fiscal Planning Uptown has completed over 40 broadband feasibility studies since 1999, which gives us a unique understanding what it takes to build a first-rate study. As a result of these studies, Uptown business case financials have been used as the supporting financial analysis and justification to secure $480M in public funding for municipal broadband networks across 15 projects: • Spanish Fork Community Network - $7.5M in bond financing • Alameda Power and Telecom - $33M in debt refinancing • Sallisaw Municipal Authority - $6.9M in original financing • City of Wilson, NC - $28M in original financing • Tullahoma Utilities Board - $18M in original financing • Salisbury, NC - $33M in original financing • Clarksville Department of Electricity - $17.5M in additional financing • Concord Municipal Light Plant - $4.5M town meeting authorization to borrow for smart grid network • Cedar Falls Utilities - $27M in financing for FTTH upgrade of existing system • Cedar Falls Utilities - $873K in grant funding for wireless and FTTH rural broadband expansion project • City of Longmont, CO - $45M in original financing • City of Beverly Hills, CA - $35M in equity funding via General Fund • City of Fort Collins, CO - $150M in original financing • City of Hillsboro, OR — $70M in equity funding via General Fund • City of Glenwood Springs, CO - $9M in original financing Uptown has substantial expertise in analyzing the financial feasibility of fiber networks. Uptown has developed a proprietary Full Service Network Business Model (FSN) to conduct all financial analysis as required by the client. The FSN Model was developed by Uptown to evaluate the financial risks and benefits of offering voice, video and data services to multiple market segments (residential and commercial) over a broadband network. With over 240 inputs and 1,200 rows of output data, this tool accounts for all variables that determine revenue, expense, and capital costs. Uptown's financial model is fully adaptable to generate various scenario analyses and has the embedded logic to self -identify the most sensitive variables that drive financial risk. Inputs can be changed on the 4 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY fly and outcomes can be presented in back -back fashion. Uptown is conservative using its financial input estimates, and uses tangible input sources such as recent bids (from its implementation projects), vendor quotes/budgetary pricing sourced specifically for the Client's study, and actual municipal FTTP system metrics (via Uptown's client base). Our financial modeling covers all applicable capital costs, operating expenses, and revenues to operate an FTTP system as either a wholesaler or retailer. c. Experience with Regulatory & Legal Considerations Because both Uptown Principals have been in the industry for nearly 40 years, we have developed a detailed understanding of the regulatory and legal climate surrounding broadband. Fortunately, broadband itself (Internet and data services) are considered "Information Services" and are very lightly regulated, unlike Telecommunications Services. The main emphasis is to understated and incorporate into the study and state -level statute requirements as it related to broadband, and, in particular, any restrictions or procedural requirements that a public sector entity must adhere to in planning and/or implementing broadband services either directly or through a service provider partnership. d. Experience with Broadband Services In addition to the feasibility studies that include a business planning component mentioned above, Uptown has completed a number of client projects with existing broadband systems who are in need of strategic analysis and business plan support, either to devise a plan to improve financial performance, or in other cases, to develop a business plan to expand an existing fiber system (typically middle -mile) into a full last -mile build out. These clients may be interested in improving operating performance, expanding into additional services, expanding their system footprint, or requiring a detailed understanding of long-term financing needs and options. In this case, Uptown brings substantial industry benchmarking data and former operating experience to evaluate the options available to the client and identify performance areas that can be improved. Some example projects involving business planning are: • Cedar Falls Utilities: Evaluated the ability and financial impact of expanding this HFC system into voice services, deploying wireless services in an adjacent rural service area and upgrading current system to FTTH. • Riviera Utilities: Evaluated the ability and financial impact of expanding this HFC system into Internet and voice services. Also evaluated potential system sale valuation. • Clarksville Department of Electricity: Created a 5-year business plan and identified incremental funding requirements which were subsequently approved. • Chelan County PUD: Completed financial analysis and benchmarking of operating performance and recommended operational improvements. Explored a number of financial strategies and identified the most viable go -forward plan which was subsequently approved. • Shrewsbury Electric & Cable Operations: Completed financial analysis and product and technical strategy review of their existing broadband system. • Bristol Virginia Utilities: Assisted with their transition from QAM to IP video architecture for their existing broadband system and assisted with video product strategy. • Columbia Power & Water Systems: Completed a 5 Year Strategic Plan for their existing broadband system in 2013. In 2020 we completed a second business planning project to develop a 3-year plan. • City of Morganton, NC: Completed a 3 Year Strategic Plan in 2015 for their existing broadband system. Identified 5 tactical changes to their business that resulted in a reversal of operating cash flow from decline to growth. In 2020, was again retained and completed an update to their 3 Year Plan for 2021-2023. Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY e. Project Management Experience Uptown has served as the implementation consultant for eight municipal broadband greenfield start- ups, and are currently assisting what will be our 9'. In this capacity we are involved in all functional areas of the new broadband division and are a key player on the start-up team. We not only advise, but also complete functional tasks as a contributing team member while the new organization is still staffing. These projects require Uptown to complete tasks from the initial feasibility study (research and analysis tasks) through to implementation, where we define services, processes, select vendors, and develop the operations strategy and methods. Our role in providing implementation support is both broad (across all major functional areas) and deep (completing detailed tasks as part of the working team). In addition to having the implementation experience the Client would require should it proceed to implement an FTTP system, our implementation experience also provides us with improved business case and planning skills through our understanding of the actual costs and budgeting requirements to implement an FTTP system. Our role as consultants on these implementation projects gives us `real world' insight into the key financial and operating metrics that make for a more realistic business plan. L Experience in Working with Service Providers/Potential Partners We have worked with the following classes of service providers as part of our support role on both planning projects and implementation engagements: • Private -Sector Internet Service Providers: We have completed projects to both informally solicit (through online meetings) and evaluate interest in pursuing partnership opportunities on behalf of our clients, with a particular focus on doing so under a grant -eligible project definition. We are currently engaged in two projects where Uptown has developed a formal RFP process to be used to solicit service provider proposal under a wholesale Public -Private Partnership model. • Municipal Operating Partners: We have evaluated, and our clients have implemented, what we refer to as the "Own and Operate with an Operating Partner" business model. This involves a public sector entity that is going to construct a broadband system entering into a 5+ year agreement with an existing service provider (typically another municipal provider that is relatively local to the new provider to essentially outsource specific functions. This approach reduces the initial staffing demand and leverages the existing assets and expertise of the operating partner. • Wholesale Voice Providers: We have conducted vendor selection processes and written RFPs to select a wholesale voice provider. This work also includes the detailed onboarding process to launch voice services • Tier 1 and 2 Transport Providers: We have negotiated transport circuit leases and fiber IRU trades with transport providers such as United and Zayo. This work has also included negotiating the leasing of fiber laterals to these providers (e.g. to provide service to a cellular tower). • Bandwidth Providers: We have completed numerous negotiations for Direct Internet Access (DIA) or leasing of bandwidth -only at major POP locations with providers such as Hurricane Electric and Cogent. 6 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY F. Proposed Project Team & Subcontractors 1. Dave Stockton, Principal Dave Stockton, Uptown Services Principal, will serve as the Project Manager. His contact information is included in the cover letter to this proposal. Dave has 35 years of experience in the telecommunications, cable, and high-speed Internet sectors. He spent 17 years in management positions at Northwestern Bell, US WEST, MediaOne, and AT&T Broadband and was Vice President of Marketing & Sales for a 600k subscriber system in Atlanta. For the last 18 years he has been a Principal with Uptown Services. In that capacity he has completed 36 feasibility studies. In completing these studies he has overseen market research for each study with total quantitative research sample of over 10,000 residential respondents, evaluated competitive offerings and created product strategies and plans, and completed detailed financial analysis and pro forma development. A number of these feasibility studies have subsequently deployed FTTP systems. In addition to his leadership roles in private sector operating units, during his consulting career he has assisted in multi -year projects with the start-up of 8 municipal FTTP systems, playing a key role in the functional areas of developed marketing and sales plans, defining product strategy and pricing, creating brand identities, securing video programming contracts, securing backbone connectivity, evaluating operating support and billing systems, assisting with staffing, developing budgets and operating forecasts/reporting, establishing methods and procedures, and negotiating wholesale partner agreements with CLEC partners. Mr. Stockton has a BS in Economics and Statistics from the University of Minnesota and an MBA from Arizona State University. 2. Neil Shaw, Principal Neil brings 34 years of experience in telecommunications to the team. He has an extensive understanding of various broadband network infrastructure alternatives and the financial dynamics that are critical to making decisions in this industry. Mr. Shaw has a BS in Electrical Engineering from Iowa State University and an MBA from the University of Colorado. Examples of relevant broadband experience are: As vice president of marketing at TCI Internet Services, he guided the launch of the @Home Network in the first three markets deployed worldwide. These were TCI's Freemont CA, Arlington Heights IL, and Hartford CN markets. These market launches jump-started the cable industry in entering the broadband Internet sector. As vice president and general manager for Jones Lightwave, he was responsible for business development, sales and marketing for this competitive access provider with networks in Atlanta, Tampa, and Denver. Within this role, he launched a full suite of SONET-based transport services in one of the earliest competitive access providers. As a principal for Uptown Services, Neil has built the firm's municipal broadband practice from scratch over the past 25 years. His business case financials have been the basis for over $480M in publicly financed municipal broadband projects. He has also personally completed detailed FTTH designs for several clients, including the 300-mile passive optical network for the City of Wilson, NC. Neil understands the inner workings of the local government process based on his experience with more than 100 municipal and utility clients. 7 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY 3. Research Advisor - SDR Consulting Rick Hunter, Vice -President for SDR Sampling Services, will serve in the capacity of market research advisor for this project. Rick has supervised the completion of over 200,000 surveys during his career. He has consulted major political candidates, as well as major corporations on the public's opinion of them and other issues using public opinion research. He has also been an executive political news director during election night coverage for two national Hispanic television networks (working in conjunction at different times with ABC, CBS and CNN). Rick is responsible for the sampling services operation, client relationships, project management, and the development of new services and products for SDR Consulting. Mr. Hunter holds a Bachelor of Science degree with Honors from Jacksonville University in Political Science and History. 4. Research Fielding — American Directions Research Group American Directions Research Group (ADRG) will conduct the phone interviews for this project. Formed in 1986, American Directions Research Group has grown into one of the largest survey research data collectors in the United States. Based in Washington, DC with all offices and interviewing facilities exclusively located within the United States. These facilities house hundreds of interviewing stations, each equipped with the latest in computer -assisted -telephone -interviewing (CATI) software, as well as highly efficient, respondent -friendly predictive dialing systems. ADRG has conducted surveys for a wide variety of businesses and organizations seeking critical information needed to make decisions, grow or retain customers or win campaigns. These customers and markets range from government to private industry, academia to politics. ADRG collects survey data in vast quantities from millions of Americans each year. Over 10 million calls are placed by their interviewers annually. American Directions Research Group is a member of the Marketing Research Association (MRA) and the Council of American Survey Research Organizations (CASRO). They strictly abide by the codes of standards of these organizations. II. Detailed Work Plan A. Task 1: Comprehensive Market & Customer Demand Analysis Uptown will assess the local market conditions and incumbent service offerings and then conduct quantitative market research to identify the demand for services enabled by new broadband infrastructure investment. This demand analysis will utilize local and statistically valid quantitative market research and will feed into the financial analysis as inputs. The survey design will include a speed test by the survey participant to garner data for grant application documentation. Uptown will work with Client staff to finalize the survey instrument to be used. All of our clients approve all research activities and survey designs prior to use. 1. Review Current Offerings Uptown will analyze the local providers of broadband and telecommunications services used by the residential and business markets. The incumbents studied will include at a minimum: • Incumbent Local Cable Providers • Incumbent Local Telephone Providers Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Other broadband Internet Access Providers, including fixed wireless and satellite broadband providers Uptown will identify the following for each provider: • Type of technology • Capacity/speed tiers offered • Pricing • General availability within the community • Limitations such as data caps, contract termination fees, etc. 2. Quantitative Research Survey a. Quantitative Research Methodology The research survey will be conducted according to acceptable research standards for achievement of random and independent sampling of the universe population. Uptown's quantitative research approach utilizes formal and empirically proven techniques to ensure that both the data and the analysis are of the highest quality. i. Scope of Survey The quantitative survey will cover the following major areas: • Identification of current broadband services being used, type of broadband subscribed to, from which provider (market share), and monthly spending. • Customer satisfaction with current telecommunications and broadband providers • Willingness -to -pay at stated price point(s) and analysis of expected take rates (penetration) for each service. This will include pricing sensitivity by testing two different price points using a cell design (e.g. half of the survey participants would be `offered' 1Gbps at $60/month and the other half 1 Gbps at $70/month). By testing more than one price point, we can gain insight into the impact to demand of typically higher priced Internet offerings under private operator business models as compared to the TDPUD ownership model. • Evaluation of impact to purchase intent for lower -income households that would qualify for the federally funded $30/month discount via the Affordable Connectivity Program (note that service providers receiving BEAD grant funds are required to offer a discount program of this nature). • An identification and rating of service attributes including download and upload speeds, price, use of data caps, use of term contracts with termination fees, etc. • Identification of areas of improvement relative to current services • Identification of preferred service provider and interest in obtaining service from a new provider • Real-time speed test via Ookla for participants taking the survey from home with recording of metrics designated by the NTIA as allowable for 477 eligibility challenges (download speed, upload speed, and latency). ii. Response Design Uptown carefully designs response options to ensure they are symmetrical and meet accepted research standards. We exclusively use Likert scales for purchase intent questions. Further we include open-ended response options in our surveys to gather specific information where needed (e.g. "What could be improved with your current broadband services?"). Open-ended question cost more to include because they require labor costs to code the responses, but we strongly believe they improve the quality of the research. 9 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY iii. Screening Criteria Uptown uses screening questions at the start of every interview to insure that the respondent is not biased due to their employment. For example, we screen out all client employees and all incumbent employees. We also make sure we are talking to the decision -maker for these services in the home or business. iv. Public Notice Uptown will provide recommended messaging so that the Client can conduct outreach through established communication channels to generate awareness of the survey. We have used this approach prior to many of our surveys to improve the cooperation rate in an unbiased manner. Typically, our clients use pre -established communications methods such as newsletters and social media at no incremental cost. However, if Client staff wish to purchase v. Residential Survey Sample The residential sample size will be 400 via phone survey with additional sample provided via online survey outreach. With this approach we expect approximately 800-1,000 completed surveys, depending upon Client's ability to provide email addresses and generate local awareness of the survey. With this approach, our research subcontractor, ADRG would complete all phone surveys via one of their call center locations using Computer Assisted Telephone Interview software. The online surveys would be completed via two methods; The email list would receive an email invite to take the survey via an embedded link, and the link can be posted on the Client website. A 95% confidence interval will be achieved for the residential quantitative research survey. With a universe of over 15,000 households, an error rate of +/-3.3% is realized with a sample size of 800. Uptown will utilize both client -provided phone numbers and email addresses and can purchase 3' party sources if needed. b. Important Survey Metrics • The length of the phone/online survey will be 10-12 minutes. • The survey sample will be conducted with decision makers of entertainment and communications services for their household/business. • Sample file to be provided by Client (e.g. Electric or Water Utility Customer File or Property Tax Database) with supplemental third party list sources • The survey will include an up -front screener question to ensure that employees of the City or one of the incumbent providers are not included in the sample. c. Survey Scope The survey scope shall generate the key local market data required to enable an accurate financial analysis to be prepared and will be conducted using professional research practices and standards. • The survey will identify current usage of broadband services • The survey will identify current spending patterns for broadband services • The survey will measure the current satisfaction levels among the incumbent providers for Internet access, and local phone service. • The survey will measure the performance of the following key players on the above attributes: o Incumbent Cable Television Providers (MSG's) o Incumbent Local Phone Companies (ILEC's) 10 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY The survey will quantify the interest and purchase intent (willingness to switch) for broadband services if offered by an alternative provider. Our approach to survey design will be consistent with professional techniques to ensure data validity. In this way, the Client is assured of viable research data and the quality of the financial inputs derived from it: • Sampling (randomness and confidence interval) • Response design (e.g. Likert Scale, other) • Overstatement adjustment (purchase intent forecasting) • Screening criteria (e.g. not an employee of an incumbent) d. Deliverable: Consumption Patterns Uptown will determine the current usage behavior for each broadband service. Specific usage information will include: Internet Access • % of households without a PC • % of households with a PC but no Internet • % of households using Cable Modem Internet service • % of households using DSL Internet service • Market share of Internet providers Local Telephone • % of households using Wireless as a substitute for Wireline • Number of lines per household e. Deliverable: Customer Satisfaction Uptown will interpret the role service satisfaction levels play in market demand for alternative broadband services. This data can be cross -tabbed with other data to provide insight into the drivers of satisfaction. Uptown will determine the current satisfaction ratings for each service category. E Deliverable: Determine Market Demand Uptown will define the opportunity for launching broadband services in terms of potential size and market share penetration rates. Uptown has developed a reliable methodology for predicted market penetration if the Client were to launch a broadband service. As described, the forecasted take rate will be a function of the anticipated end -user price point and we expect that to vary by the business model being evaluated. Details of the approach and its accuracy are presented below. i. Willingness to Pay Uptown will identify the purchase intent within the residential market for Internet service at two different price points (via the cell design) and the willingness to switch from an incumbent provider to the Client and or the Client's service provider partner(s). For Internet service, we will additionally test multiple speed tiers at specific price points to understand market potential for more advanced speed tiers. 11 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY ii. Overstatement Adjustment In our experience, Uptown is unique in its use of Overstatement Adjustment within the municipal broadband sector. Overstatement Adjustment is a time -tested empirical method for determining eventual market penetration of a service being evaluated using quantitative market research. This technique has been around for over 30 years and was pioneered in the packaged goods sector by firms such as Proctor & Gamble. The technique was developed as these firms realized that research respondents, for various reasons, overstated their purchase intentions during research as compared to the eventual penetration of a product that was subsequently commercially launched. This technique involves adjusting the respondent statement downward to reflect actual purchasing behavior when someone is actually choosing to pay for a service. In other words, we factor down the responses to generate a more accurate penetration forecast. Uptown will use a 5-point Likert scale as the response options for purchase intent, and these will then be factors for overstatement adjustment. g. Deliverable: Benchmarking Research Results In completing 3 8 municipal broadband quantitative surveys in the last 20+ years, Uptown is uniquely qualified to benchmark the Client penetration estimates and other research findings against other Uptown quantitative research studies. Uptown will provide comparable data to clarify where the Client stands in comparison to other markets relative to demand for alternative broadband. Our intent in reviewing these metrics is to assess the Client business case for reasonableness and achievability. This analysis attempts to answer such questions as; are the operating targets achievable compared to the actual performance of similar ventures in this industry? How strong are the purchase intent levels compared to other feasibility study quantitative research results? This analysis will be completed such that Client staff will receive benchmark metrics for the key market variables on these dimensions: i. Purchase Intent (research -based) Uptown will use a minimum of 25 relevant and comparable quantitative surveys within the last 15 years to graphically depict how the Client's survey penetration metrics compares to these other markets. The range of penetration estimates will be provided and the Client will be plotted within that range. ii. Satisfaction Levels (research -based) In a similar fashion, Uptown will use the same comparable quantitative surveys to graphically depict how the Client's survey satisfaction metrics compares to these other markets. The range of penetration estimates will be provided and the Client will be plotted within that range. B. Task 2: Evaluate Potential to Utilize Existing TDPUC Infrastructure Assets Uptown will complete a high-level assessment of District fiber, communications, and electric/water utility assets along with technologies available for the last mile that provide a range of performance, costs and benefits. 1. Assessment of District fiber, communications and utility assets Uptown will complete an inventory of the District fiber, communications and utility assets. This will involve working with District staff to collect applicable GIS, spreadsheet and document based information for fiber optic networks as well as District owned and operated switching and routing systems. Uptown will also collect applicable information from the electric and water departments. Information of interest would include 12 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY existing SCADA and AMI network details. Most Uptown Public Power clients have found great synergies between their broadband and utility networks. a. Deliverable: Existing Systems Evaluation Uptown will render an opinion on the applicability of the existing District fiber, communications and utility assets for use in future broadband deployment efforts. Our evaluation and final opinion will be based on a combination of several factors, including but not limited to cost, applicability and point on the life cycle curve for each asset. 2. Assessment of last mile technologies Uptown will evaluate the leading last mile technologies for use by TDPUD based on the following considerations: • What are the broadband capacities and considerations necessary now and, in the future, to enable the District to be economically competitive? • What technologies can provide broadband services at those speeds? • How can a new fiber network be used to support the electric utility operations? a. Deliverable: Broadband Technology Overview Uptown will evaluate the level of broadband capacity that is likely to be required by consumers and businesses now and into the future. This analysis will consider current bandwidth requirements as well as typical usage growth rates being experienced throughout the broadband industry. Uptown will then document the capabilities of different broadband technologies that could be used by the District to deliver high -capacity services. b. Deliverable: Electric Utility Application Analysis Uptown will evaluate the efficacy of the using a new fiber system to support various electric utility operations including AMI, DA and DSM. We have worked with several our public power clients on their desire to leverage existing and future fiber assets for electric and water utility operations. This has included consideration of fiber fed AMI collectors, fiber connected smart meters and mesh wireless DSM clients within the home. Fiber systems allow for near real time interval data for AMI data collection. Fiber systems also provide highly reliable communication and control capabilities for field smart grid devices. We will work with District staff to understand where fiber capabilities could be most impactful and put forward potential solutions as part of this study. C. Task 3: Identify Middle & Last Mile Proposed Routes & Service Area(s) Uptown will complete conceptual middle mile and last mile designs for those areas identified as targets for broadband deployment. These designs will be of sufficient detail to allow for the development of high-level capital budgets that would used for future funding and grant applications. Finally, our designs will be overlaid on feature -rich maps that show the current availability of broadband capabilities and technology deployment (e.g. cable modem, FTTP, fixed wireless, etc.). 1. Broadband Technology Deployment and Capability Mapping Uptown will prepare various maps as part of this project. Where data is available, maps will be used to show the location of existing broadband networks inside the utility service area. Maps will also be created to effectively characterize the level of broadband accessibility. The FCC has traditionally maintained the "477 Database" to serve as the reference point for broadband capabilities at the Census Block level. They are in the process of converting to a new database that promises a more robust dataset and more accurate reporting. In the meantime, Uptown will use other datasets like M 13 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Lab's testing clearinghouse to counterbalance the inaccuracies that most users have found in the current FCC 477 data. The combination of M Lab and FCC 477 data be used to develop a target list of middle mile community anchor institutions and residential neighborhoods for future broadband deployment. 2. Network Design Uptown will complete a basic technical design with enough detail to enable rough cost projections. a. Deliverable: Base Mapping Uptown will complete a high-level network design using ArcGIS software. This design will be based on the location of community anchor institutions and large businesses in the District service area. Uptown will also import and plot all available facilities information for the District. b. Deliverable: Reference Architecture Uptown will define the core building blocks for the recommended technologies that would best serve the needs of the District. The definition of each reference architecture will include descriptions of primary components and discuss of sizing criteria based on platform capabilities. For example, what is the range of a given wireless transmitter and how many end points could the transmitter support? These criteria will allow Uptown to complete basic network designs for this project. c. Deliverable: System Design Uptown will draft conceptual middle mile and last mile designs in ArcGIS formats for those areas identified as targets. The design will call out the location of each system building block. The design will be of the required scale to serve the needs of the specified target locations. d. Deliverable: Capital Budget Uptown will complete a capital budget for the proposed high-level design. This capital budget will be based on the high-level bill of materials related to the ArcGIS design. The bill of materials will include both materials and labor components. D. Task 4: Identify and Evaluate Funding Sources Uptown will evaluate the viable options for funding the recommended broadband infrastructure investment including the following range of potential sources of funds: • Traditional long term debt instruments such as revenue or general obligation bonds • Short term financing to provide working capital for the project • Self -funding via one-time or annual equity contributions • Other funding sources such as property tax levies or Local Improvement Districts • Federal grant funding programs including ARPA and BEAD • Any state -level grant funding programs supporting broadband infrastructure • Funding split between TDPUD and its partner for public -private partnership models 14 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY 1. Deliverable: Summary of Grant Program Details Uptown will present a summary of the federal grant program specifics for the following sources of funds: • The American rescue Plan Act (ARPA — funding varied by geographic entity) • The BEAD Middle Mile Grant program ($lB in funding) • The BEAD Last Mile Grant program ($42B in funding) • The Affordable Connectivity Program ($42B in funding) 2. Deliverable: GIS analysis of M Lab Database One of the key hurdles related to grant applications is the identification of "underserved" areas within the proposed deployment area. Up to now, the primary source of proving whether an area is underserved is the reporting that resides in the FCC 477 database. This information is self -reported by service providers, all without any third party verification. Uptown has recently begun to evaluate the claims of service providers using speed test clearing houses like M Lab. M Lab is an independent speed testing provider that hosts speed testing sites for end users anywhere in the United States. Download speed, upload speed, latency, location and ISP information are logged for each test and stored in a database that is available as an open source asset. Uptown has developed the capability to extract geographic subsets of data from the massive database. Our latest efforts for two counties in Oregon involved close to 350,000 test records for the first six months of 2022. Sample maps showing the difference between the FCC477 data and actual M Lab speed test results for the same County are provided next. 15 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Astoria to Hillsboro Middle Mile Network 141L- $V gnia Legend Middle Mile Network Ring Name main mina Seccntlary Rings -----' �a<e�ai conneeanne FCC 477 - Max Download, Mbps =<IN Mbps 100-2000 Mpbs FCC 477 Broadband Availability Data Rainier Prescott V- K— Deer Island Columbia wooai.�a C ity,�, nu Saint H Helens '-� Scappoose (Humes_E HERE Gram Th.,I. I ntenrep INGgENIEN7, P, NRG Erl Japan y�� lJ�ZI (Hong Ko 0]_E K aF Th 1 tlI, NOCC i 1$�pRcSiree AA p hutprs. ar��yr21. Uptown will use the M Lab data for the District service area to validate or impeach the provider reported data in the FCC 477 data. This will be a critical step in the grant application process. 16 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY 3. Deliverable: High Level Capex Budget The Task 3 findings will be used by Uptown to develop a high-level capex budget requirement associated with the construction of any proposed middle mile backbone routes, backbone lateral routes, and any last -mile service area build outs (assuming Fiber -to -the -Curb) as needed and dependent upon the business model(s) being proposed. E. Task 5: Evaluation of Business Model Options Uptown will complete an analysis of the various business model options available to the Client for providing broadband services (either indirectly or directly) by exploring the strategic, financial, and organizational implications of each. The Client has previously identified four potential business structure options ranging from TDPUD owning and operating the system to varying degrees of TDPUD investment to attract a service provider partner. This task will include general information about these alternate business models, including a discussion of the advantages and disadvantages of these alternate models and a detailed split of the functional roles between TDPUD and the service provider partner(s). A forecast of penetration and adoption rates, foreseeable completion, and pricing comparisons will be included for all models presented, and the following parameters of each model will be identified: • Ownership of network • Management and operation of network by function • Capital investment required (i.e., amount, timeframe, responsible party) • Assets required (alignment with inventory of assets and inventory) • Likely end -user service offerings This analysis will be completed against the four models identified by the TDPUD Broadband Committee and included in the RFP: 1. Deliverable: Evaluation of Business Structure Options Completion of this task will include an analysis of the following business structure options as identified in the RFP: a. Ownership Model - TDPUD Owned and Operated Network TDPUD would build and operate the network. This model has two subset options whereby TDPUD performs all operating functions, or an option where an `operating partner' performs some functions (essentially long-term outsourcing). b. Open Access Partnership - TDPUD Owned but Not Operated TDPUD would finance and contract to build the network and invite other service providers to contract to deliver services over the network. c. Public/Private Partnership — Private Operator Ownership and Operated TDPUD would typically share some funding of the project or provide other contributions and rely on a private sector partner for operation. 17 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY d. Co-Op/ISP — Member Ownership and Private Partner Operated TDPUD would assist with securing financing via grant funding and/or Local Improvement District long-term financing. 2. Deliverable: Identification of Operational Models Uptown will identify, for each of the 4 business model options, the anticipated operational model for each, and highlight differences among them. As one would expect, there are dramatic differences in the role that the Client would play if partnered with an incumbent ISP versus serving as an ISP. Uptown will identify the impact on staffing and capital investment required, along with the operational impacts, including: • Product strategy ramifications • Organizational staffing and resource requirements • Outsourcing needs and requirements • Operational roles • Customer service ramifications • Network repair and maintenance • Customer installs • Marketing and sales • Staffing • Systems and software F. Task 6: Develop, Issue, and Evaluate Service Provider Partnership RFP While this task is not included in the RFP scope, we recommend enhancing the project scope to include developing and issuing an RFP seeking service provider partnership proposals. This RFP would be relevant to all models except for the TDPUD Ownership Model. We would anticipate that this task would be completed towards the end of the project timeline so that prior tasks analysis and outcomes can define targeted service area(s) and `best -fit' service providers operating proximate to these areas (although some national level players such as Ting and SiFi may be interested with sufficient project scale). We are recommending the addition of this task for two reasons: Identification and documented commitment of a qualified service provider is required for all BEAD applications and the timeframe to establish these relationships is lengthy. Our involvement in other projects has made very clear that starting early with these discussions is very important. Due to the robustness of the federal grants funding program, it has been our experience that all private sector service providers are already underway with plans to obtain BEAD funds for the purpose of expanding their footprints. Accordingly, its important to `be on their radar' as soon as possible relative to broadband infrastructure plans within the community. Until detailed terms are identified between potential service providers and TDPUD, any assessment of service model viability and efficacy are preliminary. While a qualitative assessment can be made that will likely guide TDPUD preferences across the four model options, it would be advantageous for TDPUD to obtain detailed proposal terms during this 18 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY phase of the project since the finalization of the `best -fit' business model cannot be determined until specific terms have been proposed relative to: o Allocation of matching funding across parties o Allocation of asset ownership across parties o Allocation of operating functions/role o Degree of control over end -user policies (e.g. price levels, data caps, etc.) o Willingness of service provider partner to provide SLA terms o Options for retention of appropriate assets by TDPUD for internal use o Network operator role terms and conditions (Open Access model) Upon completion of this project in early December, it would be ideal to, at a minimum, have received proposals from potential service provider partners. Proposed service terms across the above dimensions can vary widely across providers, so adding this task is critical from our perspective. 1. Deliverable: Service Provider Partnership RFP Uptown will perform the following in support of this task: • Uptown will write, with TDPUD staff assistance on any RFP content that is not specific to broadband (e.g. any purchasing boilerplate language), an RFP to solicit service provider proposals. The RFP will incorporate important terms as recommended by Uptown to ensure both the viability of the partnership and long-term community benefit derived from the broadband system. • Uptown will provide support to TDPUD staff in answering proposer questions as part of the formal RFP process • Uptown and TDPUD staff will evaluate proposals under a team scoring format • Uptown will use RFP proposal results to refine Task 5 recommendations G. Task 7: Recommendation, Reports, & Presentations Because these tasks are extremely data -intensive, the primary format for our report will be a high - quality PowerPoint report to present the data, analysis, and findings of the project, with supplements including applicable spreadsheets, maps, and other formats as appropriate. Uptown will present the findings of our study to the Client staff and the TDPUD Board (2 separate readouts) with our final recommendations based upon the results of the project. H. Proposed Project Schedule/Timeline Uptown expects to complete this study in four to six months to meet the TDPUD Board presentation deadline of December 7t', 2022. Project Phase Project Tasks Timeframe Phase l Tasks 1-4 August - September Staff Review #1 Late September Phase 2 Tasks 5-6 October - November 19 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY Staff Review #2 Late November Board Task 7 By December 7 Presentation I. Local Involvement We will require periodic availability of Client staff to meet with Uptown's principals to review project milestones and review and provide feedback on in -progress work output. We would plan status meetings with the Client, typically scheduled "as -needed" when work output is ready for review. The project will also require the Client to provide to Uptown specific system information (e.g. GIS maps) in a timely matter and other local -sourced data as may be applicable. For the market research survey, it would be ideal if the Client can provide any phone numbers and email addresses via a utility billing system or other source. Uptown can also source these via third -party lists for an incremental fee if necessary. The need for onsite client meetings and presentations can be determined by the Client. III. Cost Proposal The Uptown project team will complete the proposed scope for a fixed, not -to -exceed fee of $79,000. As required by the RFP, our hourly rate per project team member is: • Neil Shaw: $200 per hour (6-minute increments) • Dave Stockton: $200 per hour (6-minute increments) • SDR Consulting: Fixed fee only included in not -to -exceed quote • ADRG: Fixed fee only included in not -to -exceed quote Uptown recommends that the project be completed remotely, but with the option for in -person readouts to Staff and the TDPUD Board, as determined by the Client. We have been working in off - site mode since February 2020, including market research projects and City Council readouts, without issue. If travel is elected, normal and customary travel expenses will be billed at cost and are additional to consulting fees. Any flights required will be at economy class. Any rental car expenses will be incurred at mid -size level or below, and any use of a personal vehicle will be reimbursed at the IRS approved mileage rate. Project staff will manage hotel expenses to reasonable levels by staying typically at a Hampton Inn. 20 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY IV. Supplemental Information A. References Per the RFP, we are listing references. Please note that the full list of our clients is presented in the Appendix. 1. Clackamas County, Oregon Contact David DeVore or Duke Dexter Title Chief Information Officer Phone 503 723-4996 or 971 219-3339 Email daviddev clackamas.us or DDexter@clackamas.us Address 121 Library Ct. Oregon City, OR 97045 Period October 2020 — April 2021 Work Performed . Completing a feasibility study and business plan for full FTTP last -mile expansion of their existing middle -mile system to targeted underserved areas of the County. • Presentation to the County Board of Commissioners anticipated in April/MayApril/May 2021. 2. Col-Pac, Oregon Contact A reann Colombo Title Executive Director Phone 971 757-5040 Email acolombo nwore on.or Period August 2021 — Present Work Performed • Completing a regional (4 county) broadband assessment for potential grant - supported middle -mile infrastructure targeting underserved areas. 3. City of Hillsboro, Oregon Contact Greg Mont Title Information Services Director Phone 503 681-5401 Email Greg.Mont@hillsboro-oregon.gov Address City of Hillsboro Civic Center 150 E. Main Street Hillsboro, Oregon 97123-4028 Period March — June 2015 Project Completed comprehensive FTTP feasibility study including analysis of business Description models and service set options. Completion Completed on time. We completed the Feasibility Study in 3 months. Timing Deliverables . Market Analysis/Competitive Assessment • Quantitative Survey & Depth Interviews • Technology Strategy & Sample Designs • Business Strategy & Business Structure Analysis • Service & Market Mix Options • Bandwidth Sourcing Options • Video Sourcing Options & Analysis • Business Structure Options • 15 Year Pro Forma Results & Sensitivity Analysis • Funding Requirements & Funding Plan • Final Recommendation 21 Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY B. Uptown Client List Our client list includes a diverse set of communities across a full range of demographic, geographic, and competitive characteristics, including small rural towns to major urban centers. 1. Silicon Valley Power - City of 2. Morrisville Water and Light 3. Bowling Green Municipal Santa Clara, California Department, Vermont Utilities, Kentucky 4. Traverse City Light & Power, 5. City of Chanute, Kansas 6. Lincoln Electric System, Michigan Nebraska 7. Concord Municipal Light Plant, 8. City of Salisbury, North Carolina 9. Hopkinsville Electric System, Massachusetts Kentucky 10. Belmont Municipal Light 11. City of Wilson, North Carolina 12. Village of Freeport, New York Department, Massachusetts 13. Taunton Municipal Light Plant, 14. Pulaski Electric Services, 15. City of Laurinburg, North Massachusetts Tennessee Carolina 16. City of Palo Alto Utilities, 17. City of Poteau, Oklahoma 18. Chicopee Electric Light California Department, Massachusetts 19. City of Pasadena, California 20. Tullahoma Utilities Board, 21. Glasgow Electric Plant Board, Tennessee Kentucky 22. City of St. George, Utah 23. Russellville Electric Plant Board, 24. Kentucky Municipal Power Kentucky Agency 25. Spanish Fork City, Utah 26. Cleveland Utilities, Tennessee 27. Farmington Electric Utility System, New Mexico 28. Scottsboro Electric Power Board, 29. Trinity Public Utilities District, 30. Chelan County Public Utility Alabama California District, Washington 31. City of Corona, California 32. Paducah Power Systems, 33. City of Hartsville, South Kentucky Carolina 34. Fairhope, Alabama 35. The City of Portland, Oregon 36. Iowa Health Systems, Iowa 37. Riviera Utilities, Alabama 38. Electric Power Board of 39. Marblehead Municipal Light Chattanooga, Tennessee District, Massachusetts 40. Westfield Gas & Electric Light 41. Tennessee Valley Authority 42. Shrewsbury Electric and Cable Department, Massachusetts operations, Massachusetts 43. City of Franklin, Virginia 44. Nash County, North Carolina 45. Bristol Virginia Utilities, Virginia 46. Milton-Freewater, Oregon 47. Cedar Falls Utilities, Iowa 48. Columbia Power & Water System, Tennessee 49. City of Sallisaw, Oklahoma 50. Fayetteville Public Utilities, 51. Northeast Oklahoma Rural Tennessee Electric Cooperative 52. Alameda Power & Telecom, 53. Jackson Energy Authority, 54. San Luis Valley Rural Electric California Tennessee Cooperative 55. City of Hamilton and Butler 56. Kansas City Board of Public 57. Longmont Power & County, Ohio Utilities, Kansas Communications, Colorado 58. Los Alamos County, New 59. Town of Ludlow, Vermont 60. Siloam Springs, Arkansas Mexico 61. City of Valdosta, Georgia 62. North Kansas City, Kansas 63. MI Connect, North Carolina 64. City of Oconomowoc, Wisconsin 65. Omaha Public Power District, 66. Delta Montrose Electric Nebraska Association 67. Benton PUD, Washington 68. City of Opelika, Alabama 69. The City of Beverly Hills, California 70. City of Dover, Ohio 71. Princeton Electric Plant Board, 72. SolStar Network, Texas Kentucky 73. City of Holland, Michigan 74. City of Provo, Utah 75. City of Hudson, Ohio 76. Lenoir City, Tennessee 77. City of Tipp City, Ohio 78. The City of Hillsboro, Oregon 79. City of Cuyahoga Falls, Ohio 80. Truckee Donner Public Utility 81. City of Fort Collins, Colorado District, California MA Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY 82. Bristol Tennessee Essential Services, Tennessee 83. Murray Electric System, Kentucky 84. City of Morganton, North Carolina 85. Morristown Utility Systems, Tennessee 86. Mayfield Electric & Water Systems, Kentucky 87. Mountain Parks Electric, Inc. 88. City of Glenwood Springs, Colorado 89. Poudre Valley Rural Electric Authority, Colorado 90. Estes Park, Colorado 91. Town of Superior, Colorado 92. Town of Mountain Village, CO 93. Salem City, Utah 94. Mapleton City, Utah 95. Newport Utilities, TN 96. Town of Eagle, Colorado 97. City of Greeley, Colorado 98. City of Sanford, Maine 99. Clackamas County, OR 100. Col-Pac Econ. Dev. District, OR 101. Miami, OK 102. Greenwood Village, CO 103. City of Banks, Oregon 104. City of North Plains, Oregon 105. C. Example Work Product: Clackamas County Fiber Business Plan 23 171 if N Y H:TS)J July 12, 2022 Sharma Kuhlemier District Clerk and Assistant to the General Manager Truckee Donner Public Utility District shannakuhlemier@tdpud.org RE: RFP for Communitywide Broadband Initial Souping Study Dear Ms. Kuhlemier. Uptown Services, LLC is pleased to provide the enclosed proposal to complete a Communitywide Broadband Initial Seeping Study for the Truckee Dormer Public Utility District (hereafter TDPUD or Client). We have been serving the broadband sector for many years and are duly qualified to deliver the scope of services outlined in the above -referenced RFP. The attached proposal constitutes a firm and binding offer by Uptown to the TDPUD to complete this plan as depicted in the attached proposal. To convey our understanding of the goals of TDPUD in commissioning this study, we would describe the project as a detailed assessment to define one or more strategy options for significantly improving broadband infrastructure with the objective of improving broadband capacity, reliability, affordability, and access over the long term. We realize that multiple business models could potentially serve this purpose and should be evaluated for fit to TDPUD risk tolerance and operational capability. We further understand that federal grant funds are available for eligible broadband infrastructure projects and that this opportunity should be evaluated for applicability to this project. The six-month duration for the project will align with expected timeframes for BEAD grant program application submissions, albeit with our proposed additional work plan tasks as described below. Modification to Proocsal Fermat While we will include the RFP section 5.0 format categories we feel we need to add one additional category to provide a proposal that is both comprehensive and easy to evaluate. As such, we have added a category for the separate presentation of our proposed Work Plan as follows: • Letter of Proposal Submission • Company Information & Qualifications • Detailed Work Plan • Cost proposal • Supplemental Information Modification to RFP Rmuired Services This proposal represents a comprehensive and complete set of methodologies to address all specified tasks associated with developing the feasibility study as identified in section 4.4 of the RFP. In addition to these tasks we are proposing adding tasks that we feel will provide the additional analysis and planning required for TDPUD to remain 'on schedule' with BEAD grant funding timeframes. We note the December milestone for project completion and also note that the intention of the RFP is to produce an 'initial scoping study'. However, we expect that entities interested in applying for Truckee Donner Public Utility District PROPOSAL FOR COMMUNITYWIDE BROADBAND STUDY last -mile BEAD grant funds will need to have all project analysis completed and be prepared to submit applications to their state Broadband Office by early 2023. For this to be accomplished, we are proposing the addition of the following tasks so that TDPUD would be fully prepared to meet anticipated application filing window deadlines: • Part of Task 4: GIS-baud analysis of 477 data and other speed test database sources (e.g. M Lab) to verify or invalidate incumbent provider self -reported Internet speeds • Task 3: GIS mapping of fiber routes for middle -mile and last -mile construction project(s) to identify high-level capital budget requirements • Task 6: Creation and execution of a service provider partnership RFP While the scope enhancement will not cover every single task required to submit a BEAD application, it will place TDPUD on a schedule that will have it ready to do so with the vast majority of the most time -intensive analysis completed. The primary retaining tasks would involve the selection of one or more service providers that are willing and able to partner on a last -mile broadband infrastructure project We also note that we have attached an example Uptown work product completed for Clackamas County Oregon as part of the Supplemental Information we are providing. Uptown is a fee -only firm with no financial ties to any other organization including equipment suppliers, other consulting firms, rescamh agencies, service providers. etc. We are 100% independent and serve only the interests of our clients. Proposed pricing shall remain valid form less than 120 days from the date of this proposal. As always, we expect to have regular and ongoing interaction and feedback with the client throughout the duration of the Study. The principal contact regarding this proposal is: Company Name Uptown Services, LLC Address 7324 Cortez Lane Boulder, CO 80303 Website www.uptowns�ervicts.com [lave Stockton, Principal It 173 E Greenway Rd Primary Contact Scottsdale AZ 85255 ' Email: dstockton(aiupmwnurviamourn Office: (480) 515.6290 Mobile: 404 641-30DO Thank you for your time and consideration. Please call me anytime with questions about our proposal. Sincerely, /_ — � y — Neil Shaw, Principal Uptown Services, LLC COMMUNITY -WIDE BROADBAND INITIAL SCOPING STUDY ADDENDUM NO. 1 This Clarifying Questions & Answers NO. 1 consists of 1 page (1 - 8.5" x 11"). It is the responsibility of the proposer to assure and guarantee that the proposer has received the response in its entirety, and that they accept all conditions contained herein. Would TDPUD consider placing fiber within the electrical portion of joint -owned poles (ie: due to limited communications space)? Answer: No Are the fibers to Sacramento & Reno currently "dark" or "lit" serviced? Are the termination "Z location" of the addresses where these land available, such as 200 S. Virginia in Reno? Answer. A portion of the fibers are lit and the termination locations would be made available to the most advantageous proposer after execution of a contract which contains confidentiality clauses. Will GIS maps be made available of the current and/or abandoned fiber assets? Will these maps clarify pole ownership too? Do these maps also note excess conduit capacity? Answer. GIS maps/reports will be made available of the current and planned fiber assets, poles/ownership, and communication conduit to the most advantageous proposer after execution of a contract which contains confidentiality clauses. It should be noted that the communication conduit has evolved over time with some conduit never used and some of it fully utilized. At the project level, there would need to be some data validity verification regarding communications conduit. Can the relationship with PSREC be described in more detail, how did this fail to gain traction - lack of investment, different business models, etc? Answer: TDPUD's relationship with Plumas Sierra Telecom was geared towards leveraging TDPUD's existing and planned utility infrastructure plus fiber to offer a quality high speed broadband service in Truckee. While successful in pockets with mostly larger commercial accounts, this approach is not effectively addressing community -wide broadband for all which is the goal of this initial scoping RFP and any eventual project. The largest barrier to date to complete the `last mile' has been cost to connect from TDPUD's fiber to the customer along with existing entrenched suppliers. Page 1