HomeMy WebLinkAbout1996-01-01 Board 1
TDPUD STAFF REPORT
February 16,1996
TO: Board of Directors
FROM: Peter L. Holzmeister, General Manager
SUBJECT: January Staff Report
AGENDA #
IBEW I have been meeting with the employee union. We are discussing the terms of a new
memorandum of understanding and also discussing amendments to the disciplinary policy and
the new unlawful discrimination and harassment policy.
TROA: I have been more active in recent weeks in the TROA discussions because they have
reached a critical phase. / attended a meeting in Reno to participate in a general negotiating
session involving the Federal government, the Paiute Tribe, Sierra Pacific Power Company, The
State of Nevada and the State of California. There have been several discussions regarding
groundwater use and well construction standards. The intense level of activity will probably
continue for some time now.
The District has now assumed responsibility for arranging for meetings of the Truckee River Basin
Advisory Group. Susan Craig and / will be mailing out meeting agenda packets and drafting
minutes of the meetings.
Water rate newsletter- I worked with staff to put together a newsletter describing the water rate
increase. We hope to succeed in answering questions before telephone calls are placed. Also,
the newsletter provides assistance to our customer services staff in answering questions that do
come in.
Seminar on policies and procedures: Susan Craig and I attended a one day seminar in Reno
on writing policies and procedures. We have been reviewing old policies and procedures of the
District and the seminar will help us organize our ideas and get them down on paper in a clear
manner. We have been looking at our procedures to determine if we perform unnecessary tasks
and the seminar will help us redraft procedures.
Seminar on dealing with conflict: Mary Chapman, Dave Rully, Kathy Neus and I attended a
seminar in Reno regarding communication styles in conflict situations. We find ourselves in
conflict situations regularly and we now have a few communication tools that may help.
NCPA strategic plan workshop: Steve Hollabaugh and I attended the annual NCPA strategic
plan workshop in Folsom. NCPA is helping its members develop a strategy for adjusting to the
new environment of deregulation. 1 get the impression that our District is in an excellent position
to prosper during deregulation.
LAFCO meeting of local agencies: As I have already reported, I met with managers of other
local districts to discuss how we are responding to LAFCo requests for planning information.
There is considerable concern in Truckee over the potential impact of LAFCo actions. The local
districts plan to remain in communication throughout the planning process.
Baker law suit: I continue to work with Mike Vergara on the Lawrence Baker law suit.
SPPCo at FERC: Steve Hollabaugh and I are working with Bob McDiarmid to prepare our
testimony for the FERC hearing on the SPPCoANWP merger. The matter is scheduled to be
heard by FERC in early April. The District is not opposing the merger; but we are opposing a split
system transmission rate.
Board meetings: I spent quite a bit of time during the past month planning for Board meetings
and in-house staff meetings. Some of the agenda items that took considerable time include the
Von Fluee Simons easement request, the draft personnel polices and the draft finance policies.
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UW.W. C. PRC3'EGT;�TATU� REPOR-
Southside Well #2 Rehabilitation and Related Work
Field testing of the new well pump revealed that the pump did not perform to the design requirements.
The pump manufacturer, located in Georgia, is in the process of factory testing and certifying a new
pump, using the actual motor from this job which was shipped from Truckee to Georgia. The new
pump with motor is expected to be shipped back next week with installation and additional field testing
to follow.
�^ Hirschdale Water Treatment Facilities
Construction of the new building addition is basically complete except for painting. The contractor is
ordering treatment and mechanical equipment in preparation for remobilization to the site. The project
is approximately 44% complete in approximately 3 5% of the contract time.
Glenshire Drive Well
The drill rig is on site and working around the clock. The 50 ft. deep conductor casing used to
safeguard the upper portion of the well hole from caving in is complete. The contractor is currently
drilling the initial bore hole and is at a depth of approximately 200 ft.
Gateway Water Tank
Weather conditions are still not conducive to coating the tank. The contractor is prepared to complete
tank coating as conditions permit.
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Donner Trails/Tahoe Donner Pipeline Replacement Project
We were authorized on January 3 to proceed with design engineering for pipeline replacement in
Donner Trails to improve water service pressure, and in Tahoe Donner to replace the worst leaking
pipelines.
As of today the design work is on schedule, with:
�•-• Contract documents word processed, but not edited.
Technical Specifications; 75% complete
Plans; 27 sheets 75% complete
We expect to have the project ready to advertise for bids for construction on about March 1.
Water Masterplan Update/LAFCo Report on Spheres of Influence/Facility Fee Schedule Update
We were authorized on February 7 to proceed with these planning studies, and have begun initial
analysis of who will be working on which tasks. Our next task will be to schedule kickoff meetings with
District Staff.
Truckee Donner Public Utility District Board of Directors
/^ Joseph R. Aguera
r J. Ronald Hemig
Business Office Planning Services Robert A.Jones
(916) 587-3896 (916)587-3944 FAX(916)587-5056 James A. Maass
Patricia S. Sutton
General Manager
Peter L. Holzmeister
WATER DEPARTMENT ACTIVITIES REPORT FOR JANUARY 1996
February 15, 1996
WATER QUALITY:
See attached bacteriological report .
I have been reviewing the District 's source water quality analysis
to update our yearly customer mailer due in April .
George and I reviewed and signed copies of our depositions for the
Josephine 's explosion.
MAINTENANCE, REPAIRS & NEW CONSTRUCTION:
Service connections continued in January with a total of 3 new
hook-ups and 2 service up-grades.
Staff repaired 3 leaks, repaired 1 fire hydrant and responded to 17
USA requests. As of February 14, there were 5 known leaks
throughout the District service area, they will be repaired as
scheduling permits.
Snow removal activities picked up considerably in January.
Call has been quiet with a minimum of system related problems. We
have received a few customer related frozen pipe calls.
We finally received the record drawings on the 1991 pipeline
replacement project from SEA. We have made several copies (app. 100
sheets per copy) Staff has been using them to edit the
improvement plans received from Southwest Gas for this summers
construction project.
WATER PLANNING DEPARTMENT:
See attached report from Mike Connell, Water Dept. Planner.
Paul, Mike and myself have been working with Sauers Engineering to
develop the improvement plans for the 1996 pipeline replacement
project in Tahoe Donner and Edmunds Drive.
Post Office Box 309 11570 Donner Pass Road Truckee, California 96160
PUMP OPERATIONS / PROJECTS:
See attached report from Pete Marcovich, Water Operations
Specialist.
Southside Well #2 rehab is still in limbo as we await the correct
pump from the manufacturer.
Sargent Irrigation has begun drilling the new Glenshire Drive Well .
Staff is making good progress cleaning, painting and repairing the
pump stations.
Truckee Donner Public Utility District Board of Directors
�w Joseph R.Aguera
f J. Ronald Hemig
Business Office Planning Services Robert A. Jones
(916)587-3896 (916)587-3944 FAX (916)587-5056 James A. Maass
Patricia S. Sutton
General Manager
Peter L. Holzmeister
MEMORANDUM
Date: February 14, 1996
To: Peter Holzmeister
From: David Rully
Subject : Monthly Bacteriological Report - January, 1996
Attached is the " Summary of Bacteriological Water Quality" report
for the month of January.
The January portion of the report shows that all 41
distribution system samples were free of coliform bacteria . The
report also shows that 40 source samples were free of coliform
bacteria.
The District has met the State ' s drinking water standards for the
month of January .
Post Office Box 309 11570 Donner Pass Road Truckee, California 96160
SUMMARY OF BACTERIOLOGICAL WATER QUALITY
TF.UCKEE DONNER PU13LIC UTILITY" DISTRICT
System Source
Samples Portions Percent Samples Portions Percent
Yr. /Month Collected Positive Positive Collected Positive Positive
1.996
Jetnuary
(Truckee) 32 0 0 25 1 04%
(Prosser) 8 0 0 15 0 0
(Hirschdale) 1 0 0 1 0 0
MEMORANDUM
Date : February 13 , 1996
From: Mike
To: Dave
Subject : Activities for January 1996
The following listing provides a brief description of the various
projects I was involved with during January. I have included a
status report in the boxes following each project .
Truckee Diner
* This project is located at the corner of West River
Street and Highway 267 . The project proposes construction of a
restaurant (phase 1) and a nine unit commercial building (phase
2) . At this time only phase 1 is expected to be constructed this
year.
Recommendation for final acceptance was made .
Truckee Falls
* This project is located on Northwoods Blvd. between
White Fir Trail and Lausanne Way. The project proposes
construction of an eighteen hole golf course and associated
structures .
I met with representatives of the project as well as other
involved agencies . Work for this project is in progress .
Donner Lake Plaza
* This project is located in the Donner Gate area between
the Chevron station and the Beginning restaurant .This will be a
6200 s . f . commercial building. The U-Haul rental business will be
�.� relocated to this location.
Recommendation for final acceptance was made .
Page 1 1996 Activities List Project List February 13, 1996
Donner Village Condos
* This project is located in Tahoe Donner on Northwoods
Blvd. This will be a 14 unit condo complex built on two parcels
that have been combined.
Recommendation for final acceptance was made .
Porter Simon Building
* This commercial building replaced the building
destroyed by the explosion downtown.
Recommendation for final acceptance was made .
89/80 Properties
* This project is located on Sha Neva Road near the
Forest Service office and the Sanders Well Site . The developers
are proposing construction of retail/commercial/mini storage
improvements .
Results of the modeling work performed by Sauers Engineering
was provided to the developers . Work for this project is in
progress .
Eagle Court
1001- * This is a 4 unit condominium project located on
Northwoods Blvd. in Tahoe Donner.
The draft development agreement was completed and provided to
the developer. We are awaiting the developer ' s comments .
Coachland Mobile Home Park Expansion
* Phase one of this project provided for the installation
of a single 6" metered service for the ultimate expansion of the
mobile home park. This consolidated single point of service
allowed for the removal of multiple smaller diameter metered
services .
Recommendation for final acceptance was made .
Porter Simon Building
* This commercial building replaced the building
destroyed by the explosion downtown.
Fecommendation for final acceptance was made .
Page 2 1996 Activities List Project List February 13, 1996
Truckee Donner Public Utility District Board of Directors
/w, Joseph R.Aguera
J. Ronald Hemig
Business Office Planning Services Robert A. Jones
(916) 587-3896 (916)587-3944 FAX(916) 587-5056 James A. Maass
Patricia S. Sutton
General Manager
Peter L. Holzmeister
MEMORANDUM
Date: February 14, 1996
To: Dave Rully
From: Peter Marcovich
Subject: Monthly Report for January 1996
STATION MAINTENANCE
Plastic drain lines and copper drain lines were installed at
Southside Booster Station in an effort to keep water off the
floor . New packing was installed in each of the four boosters .
The interior of the booster room was painted and the piping
manifold inside the station was painted. A leak in the yard
piping just outside the building was repaired.
Plastic drain lines and copper drain lines were installed at
Northside Booster Station in an effort to keep water off the
floor. New packing was installed in each of the three boosters .
The interiors of both the Well room and the booster room were
cleaned and painted. The manifold inside the booster station was
painted.
Several items on the Department of Health Services list have been
repaired, screened or plugged this month.
I have continued to program in Time Zone changes to minimize
pumping during peak electric demand periods .
Snow was removed from all of our facilities this month by the
water crew.
Post Office Box 309 11570 Donner Pass Road Truckee, California 96160
�. The entry lock on the door at Prosser Heights Hydro Station was
replaced. A new heater coil was installed.
WATER QUALITY
Water samples were taken the five tuesdays of the month. Routine
daily rounds were made, taking chlorine residuals throughout the
system.
OTHER BUSINESS
I have continued to monitor the work at Southside Well #2 . The
pump was pulled and set several times by the contractor but was
never able to meet design specifications . The contractor is
waiting for a new pump to be shipped by the manufacturer.
Continued to communicate with Sandel-Avery Engineering regarding
ongoing site problems and SCADA programming.
Representatives from the California Energy Commission toured our
facilities late last year. I am continuing to gather data on our
entire system to give them. I sent one large packet of pump
station information to them in January, and I anticipate I ' ll be
�,.�, sending the completed package sometime in February.
WATER PRODUCTION
SOURCE GALLONS
Airport Well . . . . . . . . . . . . . . . . . . . . 34, 219, 000
Nouthside Well . . . . . . . . . . . . . . . . . 16, 778, 000
Donner Creek Well . . . . . . . . . . . . . . . . . 15, 063, 000
Southside Well . . . . . . . . . . . . . . . . . . . . . . 0
"A" Well . . . . . . . . . . . . . . . . . . . . . . . 729, 800
"B" Well . . . . . . . . . . . . . . . . . . . . . . . . 262, 300
Prosser Heights Well . . . . . . . . . . . . . . . . 2, 094, 406
Sanders Well . . . . . . . . . . . . . . . . . . . . . 1, 596, 000
Prosser Annex Well . . . . . . . . . . . . . . . . . . 2, 741, 000
Hirschdale Well . . . . . . . . . . . . . . . . . . . . . 114, 300
TOTAL PRODUCTION FOR JANUARY 1996 . . . . . . . . . . 73,597,806
STAFF REPORT
February 6, 1996
To: Board of Directors
From: Bob Quinn, Electric Superintenden �'- 1
Subject: January Report
AGENDA ITEM
A new year and a continuance of the bad weather started in December. January brought just
about every kind of weather condition possible to the Truckee area from 128 rrph winds and
rain to heavy snow. Our electrical system survived the onslaught of the stomps surprisingly
well considering the severity of the weather.
During the stom7s of January, the west end of Donner Lake was probably the hardest hit and
experienced the mast outages. Saturated soil and high winds resulted in numerous trees
falling through lines as well as homes. Fortunately, the damage to the electrical system was
limited to multiple spans of wire and insulators with no damage to poles or transformers. In
addition to our own staff, a tree cutting contractor aided in removing trees that were damaged
during the stom7s or that were uprooted and leaning towards our lines.
The Prosser Lakeview area experienced numerous outages during January. These outages
were again caused by trees falling into lines as well as snow unloading from lines causing tap
fuses to open. VIA are researching data to possibly install additional fuses at new locations
that would reduce areas effected when lines are down from trees or snow shedding. Several
customer complaints were noted as a result of the number of outages in this area since the
first of the year. Unfortunately, wee have no control over the weather and to remove the tree
hazards would require the elimination of practically every tree within 100' of the power lines.
Sierra Meadows experienced the same problems however, outages were limited and not the
duration of those in the subdivisions above.
Glenshire residents experienced only one outage of short duration when snow shedding
caused fuses to open. After patrolling the area, lines were re-energized and power restored.
Tahoe Donner came through the stomps with one circuit being effected. TD#3 along Skislope
had a tree fall through the lines breaking several insulators and taking down 4 spans of line.
Again, no poles were damaged and crews were able to restore power to the majority of
customers on that circuit within an hour by isolating the problem area and transferring load to
another circuit. The remaining customers had power restored in approximately 5 hours.
Several times during the month of January our system again experienced outages from loss of
f'^ our transmission beinggsupplied by SPPCo and PG&E. With the weather and related winds,
loss of transmission was inevitable. Tahoe Donner and Donner lake substations experienced
outages as a result of problems on our supplier's system. Transmission outage times were
not of the duration experienced during December however, this is becoming a nuisance to our
customers and was so related to SPPCo management. Several options to improve continuity
of service are being considered by SPPCo. One problem SPPCo has when an outage occurs
on the transmission is sending a troubleman to respond when the troubleman may be in the
Lake Tahoe area responding to their distribution problems. To cut down on response and
outage times to our customers, I have offered the services of our crews to assist in the line
patrolling and field switching of transmission facilities serving our district Kb have assisted in
line patrolling but as yet Sierra is reluctant to allow us to operate switches on their lines.
In addition to the above problems, the crews worked on the following projects:
Infra-red scanned the substations to find loose connections or problems. Found and
repaired a loose connection on the Mattis #9 recloser.
Shop tested two reclosers for proper operation
Tested two recloser controls for proper operation
Replaced the recloser control near the Donner Lake parr
Installed three spans of secondary line to irWove voltage at residences near Donner
Pass Rd. and Olympic Dr.
Completed thirteen tenWrary-to-permanent residential power hook-ups, five new,
temporary power hook-ups, and twenty-five underground facility locates
Repaired the transducer for Ponderosa West Hydro
Installed a backboard for new electrical equipment in the Ponderosa Palisades Hydro
station
Repaired cable to the Soma Tank transducer
Installed the power logger at a corrxmmial account at Donner Lake
Repaired the heater at Prosser Hydro building
Completed pump tests at various sites
Troubleshot the Sanders WM11 purrp
Wrote specifications and went to bid for the AMR meters
All electric department staff were re-certified in CPR to meet state requirements
TRUCKEE DONNER PUBLIC UTILITY DISTRICT
PLANNING DIRECTOR ACTIVITIES
JANUARY, 1996
Strategic Planning/District Savings
Business Customer Communications/Survey- Staff has decided that it will be in the
District's best interest to develop a positive, open line of communication with our
largest business customers by having one-on-one meetings with the Managers.
The meetings will also involve asking them questions about how they feel about
TDPUD's service and how they see working with TDPUD in the future. Discussions
with our twenty-five largest customers is planned for completion in Spring. Staff has
applied for a $5,000 grant to hire a consultant to help Staff in this effort.
TDPUD Competition Plan- Staff is preparing a report about the different utility issues
we are currently being challenged by. The report will include a discussion of the
different approaches TDPUD can take to meet these challenges as well as an
analysis and recommendations to respond to competition. This comprehensive report
is being postponed until the evaluation results of the GSHP pilot, the large Business
Customer meetings and other competition related projects and issues are available.
EnergyMater Showcase Program- HDR Engineering, Inca is currently preparing a
report that will identify energy and cost-saving energy-efficiency water system
improvement options available to TDPUD. They have requested pump testing data
from us to complete the report. TDPUD can then decide which options to implement
based on their cost-effectiveness to the District.
Conservation/DSM/Economic Development
Ground Source Heat.Pump Pilot Site Activity- Nine GSHP pilot site units are current-
ly in operation. There are still two pilot sites in planning: a site in Glenshire and a
second site in Tahoe Donner. Plans are to complete these activities by Summer 1996.
GSHP Pilot Project Funding Assistance- The $181,000 Truckee Donner PUD/SMUD
CEC GSHP pilot monitoring and evaluation project is near implementation. Four
interested consulting energy engineers responded to the January 26, 1996 RFP
deadline. A consultant will be selected by March to begin administering SMUDs and
TDPUD's pilots. I participated in a pre-bid conference with potential pilot consultants
January 9th.
CFIA Demonstration Project- I have recently been in contact with Professor Samuel
Sami of Moneton University in Canada regarding his development of a Combined
Cycle Fully Integrated Air/Air Heat Pump(CFIA). Experimental tests show it has
comparable performance benefits of GSHPs without the cost of ground loops. I have
applied for a $5,000 grant to begin a two unit demonstration project in Truckee.
GSHPNI/ater Heater Promotion- Staff is working toward getting the Truckee GSHP
pilot monitoring program in place so that we will have data available to perform an
analysis of the benefits and costs of using GSHPs in Truckee. The results of this
data will be used to determine GSHP's role in TDPUD's Competition Plan.
Energy Surveys/High Bill Assistance- Staff completed 1 commercial and 4 residential
energy surveys this month. Staff also responded on-site to 3 "high" bill complaints.
Business & Energy Efficiency Partnership- The incorporation of energy and water
efficiency measures are expected to be retrofitted into the Chamber building by
Summer, 1995. Currently about 75% of these measures are installed. Staff has
submitted a grant application for $5,000 to fund the development of a low-water
use demonstration garden at the Chamber facility. Silvertip and Rare Earth
Landscaping contractors have agreed to coordinate this project. Staff is currently
working on a self-guided tour brochure of energy and water efficiency measures
for the Chamber building. An Open House for the new Chamber facility and the
Business & Energy Efficiency Partnership will be planned for after the completion of
the energy and water efficiency retrofits as well as the water-efficient landscaping
around the building. This Open House may be combined with a Chamber mixer and
is expected to take place by Fall, 1996.
Communications/Public Relations/Education
Newsletter- The Spring Current Issues newsletter is currently being discussed.
Truckee Water Information Piece- A water information piece is currently being
developed to educate TDPUD customers on the value of TDPUD water.
TDPUD Display System- Staff is currently investigating the different types of display
systems commercially available. The Display system will be set up in the Lobby the
majority of time. The system we select will be portable for use in the Truckee Home
Show. Staff will be visiting the Reno Retail Trade Show in early February to
see what types of display systems are available.
Susan Craig has provided Scott with valuable assistance in the development,
review and editing of documents especially in the area of Communications.
Comm unity/.Statewide Involvement
Chamber of Commerce Economic Development Committee- Working with other
businesses in reviewing: the General Plan, an Incubator/Business Park Feasibility
Study. Staff attended the January 16 EDC meeting to discuss the General Plan.
Tahoe-Forest Hospital Healthly City Committee- Working with other agencies and
community groups in the development of a Healthly City Plan for Truckee. Staff
participated in the January 26 meeting to develop a Mission Statement and Goals.
r^ Town of Truckee Air Quality Management Plan Advisory Committee- Will be working
with other group and agency representatives in reviewing a draft report on Truckee's
AQMP prepared by the Northern-Sierra AQMD in conjunction with the Town of
Truckee. The first meeting of the Advisory Committee is scheduled for February 8.
Nevada County Economic Resource Council- Staff attended a focus group meeting
January 31. The Nevada County ERC may be able to assist Truckee in Business
Retention and Attraction.
California Municipal Utilities Association Committee on Energy Efficiency- Working
with other public utilities Statewide on a Model Energy Services/Competition Program
Guidebook which will contain the various strategies utilities are using to respond to a
changing, more competitive electric utility environment. Programs are designed to
increase customer satisfaction and result in customer retention. I participated in a
Model Energy Services Program Guidebook meeting January 4 in Sacramento
where we selected the project consultant, Barakat and Chamberlin. The
Guidebook is expected to be completed by June, 1996.
CEC California Ground Source Heat Pump Collaborative- Staff participates in
quarterly meetings of the California Energy Commission's GSHP Collaborative. The
Collaborative was formed to oversee the development and promotion of the GSHP
industry in California. The CEC is currently assisting PG&E, SCE, SMUD and TDPUD
in getting the State's share of $100,000,000 earmarked for GSHPs through the
National Earth Comfort Program. The next meeting of the Collaborative to discuss
�.. the California GSHP Proposal to the National GSHP Consortium will take place
February 14.
Employee Safety/Training
Safety Committee- The TDPUD Safety Committee met January 11 to review existing
safety activities as well as to consider new activities.
Wellness Program/Health Screenings- TDPUD Employees participated in hearing
tests this month.
Wellness Program/Healthy Meals- This continues to be a popular program with
TDPUD employees. We had a "healthy" lunch on January 3 of this month.
Wellness Program/Health Education- Staff has been working with Tahoe-Forest
Hospital Staff to develop a fitness "course" in the TDPUD building using mostly
existing facilities. Many exercises do not require special equipment- a chair,
wall, floor or step may suffice. Additional exercise equipment will be considered.
Facilities Inspection- The TDPUD Safety Committee completed a safety report
detailing its findings during its inspection of TDPUD facilities. This is an annual
requirement of the Federally mandated Injury and Illness Prevention Program.
,r^ CPR Course- TDPUD employees participated in a CPR re-certification course
Wednesday, January 24 from 8 a.m.-12 Noon.
TDPUD STAFF REPORT
February 15, 1996
TO: Board of Directors
FROM: Kathy Neus, Support Services Manager
SUBJECT: January Staff Report
A:GENDA
VEHICLE MAINTENANCE
1. Tom was very busy during January with eight BIT inspections, three service
inspections and approximately 20 repairs and fixes. When one vehicle left the shop
it seemed that two more were waiting in line.
2. Tom has also been working with the appropriate people to finish up specifications
for two new pick-ups and a service truck.
A vendor is coming to the District in March to demonstrate the new electric
knuckle boom truck to staff.
METER READING
1. Even with the January storms, most of the meters were read; only 90 were
estimated and they were spread throughout the District. This represents just under
one percent of the meters read for the month. Since then, the Meter Readers have
most definitely been enjoying the nice weather.
2. In January, 9,287 meters were read, 221 service reports were done, 187 48
hour/1013 disconnect notices were delivered and 12 low usage reports were
checked.
BUILDING AND GROUNDS MAINTENANCE
1. The Water Crew has done an excellent job of keeping the District parking area and
yard cleared of snow. I can't say enough about how nice it is to come to work and
have a place to park your vehicle without having to worry about moving each time
various parts of the lot are cleared. The Line Crew has also done a superb job of
keeping the roofs clear of shedding snow.
2. We have experienced the typical day to day problems in the building -
dysfunctional toilets, lights out, someone too hot, another too cold. We survived
the rain storms and have stopped a few more leaks.
f
PURCHASING AND WAREHOUSING
1. January was a relatively slow month. Most of the work was storm related, so
material hasn't moved too quickly.
2. Joe worked with Tom on the service truck and pick-up truck specifications.
KN/smc
/^
Truckee Donner Public Utility District Board of Directors
Joseph R.Aguera
J. Ronald Hemig
Business Office Planning Services Robert A.Jones
(916)587-3896 (916) 587-3944 FAX (916) 587-5056 James A. Maass
Patricia S. Sutton
General Manager
ADMINISTRATIVE SERVICES: January, 1996 STAFF REPORT Peter L. Holzmeister
Submitted by Mary Chapman, February 16, 1996
CUSTOMER SERVICE:
Customer Service activity has slowed down. The staff is busy catching.up on their work. Our
new employee, Cathy Moore, started on January 31. We think that she will be a good addition
to our staff. She has extensive customer service experience and enjoys working with the public.
The staff is also spending their time training her on her new duties.
We continue to receive applications from customers to participate in the electronic funds transfer
service.
We are in the process of updating the "New Construction" booklets that are handed out to
customers who are planning to build new houses. The booklets contain all of the District's
loft*' specifications for installing a service and includes the customer services and billing policies. They
are given to customers when they first come in to inquire about the District's requirements. Our
plan is to have a few hundred customer packets prepared ahead of time so that when the
construction season begins, our work will be easier.
BILLING:
Billing is current. The staff is sending Peter's newsletter addressing water issues along with the
February bills.
ACCOUNTING:
Accounts payable and payroll are current. We are currently working on the financial reports for
January. We are also working on closing entries for 1995 and preparing for the annual audit.
Sue continues to work on closing work orders for projects completed during 1995.
INSURANCE
We are also working on updating the insurance specifications so that we can obtain an updated
quote for our property and liability insurance policies.
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