HomeMy WebLinkAbout#12 Electric Bill Recnociliation AGENDA ITEM #12
Public Utility District m
MEETING DATE: April 3, 2024
TO: Board of Directors
FROM: Grant Sacks, Billing and Customer Services Supervisor
Michael Salmon, Chief Financial Officer
SUBJECT: Considering Approval of a Commercial Customer Electric Utility Bill
Reconciliation
APPROVED BY:
Brian C. Wright, General Manager
RECOMMENDATION:
1. Authorize the General Manager to execute a settlement agreement with Dave's
Old 40 for the reconciliation of electric utility service metering discrepancies and
associated costs; and
2. Approve the reimbursement of billed electric utility services to Dave's Old 40 in
the amount of $20,080.65
BACKGROUND:
In July 2018, work began on the Town of Truckee's Envision DPR project. Part of the
work completed involved the undergrounding of overhead utility services along sections
of Donner Pass Road. One of the pole locations was located at 11732 Donner Pass
Road, where the service was converted from overhead pole conductors to underground
services in September 2019. The work involved the installation and wiring of a pad-
mount transformer and a riser for the pole in question. In November 2022, the District
was made aware that the wiring of this location was incorrectly performed.
ANALYSIS AND BODY:
The owners of the property, located at 11732 Donner Pass Road (Daves Old 40), were
in the process of performing electrical upgrades to their property in November 2022.
Private contractors performing electrical work at the property discovered they were
unable to de-energize the facility by opening the main breaker. Shortly afterward,
District staff received a call from La Bamba, an establishment located on an adjacent
property, indicating their power was out. Two troublemen from the District were
dispatched to the scene for further investigation.
It was determined that the electric service for Daves Old 40 was incorrectly wired during
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the Envision DPR project, resulting in a reverse fed meter, billing the customer for their
own usage, and electrical usage for the neighboring establishment (La Bamba).
The District's Customer Service and Billing staff have performed an analysis of all
meters involved to determine the kilowatt-hours used and dollar amounts for which the
customer was overbilled. The period in question was from September 2019 through
December 2022. The total-over-billed amount for this period is $20,080.65, based on
the electric rates for each respective year.
Staff is recommending the Board authorize the General Manager to execute a
settlement agreement with the electric utility service account holders at Daves Old 40,
including the reimbursement of over billed electric utility rates in the amount of
$20,080.65 and other associated minor costs.
GOALS AND OBJECTIVES:
District Code 1 .05.020 Objectives:
1. Responsibly serve the public.
4. Provide reliable and high quality electric supply and distribution system to meet
current and future needs.
6. Manage the District in an effective, efficient and fiscally responsible manner.
District Code 1 .05.030 Goals:
1. Manage for Financial Stability and Resiliency
3. Engage with our customers and communities in a welcoming and transparent way to
identify opportunities.
4. Take the best of private sector thinking to modernize the utility and add value to our
communities.
FISCAL IMPACT:
Electric's operating reserve of $6.5M will be reduced by 0.3% for this item's cost of
$20,080. The inaccurate billing's impact on budget 2024 and 2025 electric revenue
expectations is not material.
ATTACHMENTS:
None
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