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Home My WebLink About#7 Department Updates AGENDA ITEM #7 Public Utility District m MEETING DATE: June 5, 2024 TO: Board of Directors FROM: SUBJECT: This item provides time for each Department to update the Board of D i recto rs. APPROVED BY: Brian C. Wright, General Manager RECOMMENDATION: BACKGROUND: ANALYSIS AND BODY: Water Utility: Water Production Water Production(Gallons) xwnw,ouu :w.000000 Frf •.ter �f tm umpoo X f 'r.�r •rrr, I5el00a,000 W� I Y ,jlr- f�f .Y} Yf Y-fji s4eWaoa !v v mine pity Ai.6n1 Si01+mM1 - ■2024Productlon ■2023 Production c3 Year Average Water Production UPDATES During the month of May seven of the ten potable wells are online and producing. The production for April was down year over year for the fourth month in a row. When production data from April of 2024 is compared to April of 2023, overall production is down by 12%. Whereas, when the three- Page 1 of 5 Page 5 of 449 year average is compared to last month, the production was down by 14%. System Updates As of the date of this staff report, the Water Department has either bid or awarded 81% of the total $4.9million allotted for 2024. The remaining 19% will be put out to bid this spring, so ample time exists to finish these projects prior to December 2025. • New Pioneer Trail Pump Station - During the test pumping, two of the four pumps exhibited abnormalities and are going to be pulled back out of the pump cans for testing. • New Tank Construction (6170B)- Contractor started working on the coating system in late- April. Currently, the coating system should be finished by mid-June. • Annual Water Pipeline Replacement Project will be staging on upper Ski Slope and parts of Northwoods Boulevard in Tahoe Donner beginning in May with anticipated completion in late June. • Prosser Annex Well rehabilitation (performed by Eaton Pump)Test pumping commenced on 5/30 with an estimated-time completion of June 1st • Water Quality-.staff are working on completion of EPA revised lead and copper rules which consist of surveying older customer side laterals to ensure any lead services are located. (Update: On time and on Budget) • Water Metering Project- Department is working on installing master system meters in specific areas of the water system to help identify regions with larger losses. (Prosser Lake View Zone, Red Mountain Zone) • Hirschdale System Connection - Staff is trying to finalize Hirschdale easement documents to construct an intertie between the main system and Hirschdale. (Anticipated completion in fall of 2024) • System Hardening - Installation of emergency generator backup at Falcon Point Pump Station, to be completed in the summer of 2024. Electric Utility CUEA Annual Conference - Staff attended the California Utility Emergency Association (CUEA) Annual Conference, held May 9th-10th in Palm Springs, California. The District's membership with CUEA is an important resource in providing the District with emergency response support, mutual aid, and access to emergency recovery funds through CalOES and FEMA. CUEA serves as an active Incident Management Team (IMT) for California utilities and a utility representative at the CalOES Incident Command. Staff has attended the CUEA annual conference for many years to ensure strong partnerships with fellow utility agencies, maintain clear lines of communication with CalOES representatives, and most importantly, education in emergency management. Vehicle Hit Pole - On Wednesday 5/29/24, around 4 in the afternoon, a vehicle struck and broke a utility pole, disrupting electric and telecom services. The damage caused a disruption in electric service to the entire Martis Valley 2 (MV2) circuit, and the Glenshire system, resulting in about 810 services without power. Within less than an hour, electric service was restored to Glenshire customers, and repairs to the MV2 circuit were underway. The Electric Operations Manager began communications with Liberty Utilities and NV Energy because the damaged pole was immediately underneath the Liberty Utilities transmission lines, and the voltage effects caused faults at the NV Energy Truckee substation, creating outages in Liberty Utilities territory. District field crews were able to remove the shattered pole, move the services temporarily to a new engineered pole, and Page 2 of 5 Page 6 of 449 brace the pole in place with a bucket truck, allowing power to be restored to all but a few customers at 8:00 PM. Over the next 4 hours, the pole and electric services were permanently installed allowing the telecom company access to repair their services. Electric service was fully restored by the morning of 5/30/24. Human Resources and Risk Management: Staffing We would like to welcome Lexi Douglas who started on 5/09 as our seasonal Water Helper! Congratulations are in order for 3 internal promotions in the month of May: • Cody Laplaca was promoted from Assistant Electric Operations Manager to Electric Operations Manager • Josh Campbell was promoted from Electric Engineer to Senior Electric Engineer • Ryan Pursel was promoted from Meter Reader Coordinator/Utility Worker to Vegetation Program Manager Current Job Openings: • Management Analyst 1 - in process with our second round of interviews • Contract Administrator-in process, 3 internal applicants • Warehouse/Utility Worker- in process, 2 internal candidates • Customer Service Representative -externally posted Culture 5/22-Thunderstorm's softball season began with a win! 6/04-All Staff Meeting 6/05 - Renovated breakroom and birthday&anniversary celebration BBQ! 6/27- Reno Ace's Game Core Value Recognition Anabel Sanchez-Safety Sarah Knapp-Accountability Staff Development 5/22- Emergency Operations Plan Leadership Training 5/23 -Vegetation Management Field Trip 5/23 &5/28-Quarter 2 Water& Electric Field Tours Safety& Risk 5/29-5/30- HAZWOPER Annual Refresher 6/19-Confined Space & Non-Entry Rescue Training @ TSD Facility Accounting and Finance: Page 3 of 5 Page 7 of 449 • Warehouse bar coding project successfully setup in early May, implementation and internal training set for early June. • 2023 Annual Comprehensive Financial Report (ACFR) and audit completed! We will submit the 2023 ACFR for GFOA Certificate of Excellence review in June. • Current Work Order trends are below YTD MAY YTD May Trend to YTD May PY 2024 2024 vs 2023 Tre nd i n g New Construction Applications Initiated 23 -17.9% (5) Panel Upgrades Initiated 48 100.0% 24 New Construction Accts Created in CIS (RES) 27 -1Q0% (3) New Construction Accts Created in CIS(COMM) 18 350.0% 14 Interconnection Initiated in EECP 11 -21.4% (3) Small Residential Projects 11 37.5% 3 WO Closed 22 -46.3% (19) • By the Numbers for April 2023 attached Customer Service: • Current monthly customer service scores: Overall,how satisfied were you with the experience with our customer... C. Answered:36 Skippetl:0 10046 i 90% 8046 7046 6046 SOT. 40% 3046 2040 104o 046 L Extremely Very satisfied Somewhat Not so Not at all satisfied satisfied satisfied satisfied Public Information and Strategic Affairs: California Water Conservation as a Way of Life regulation - The District continues to engage with our partner water agencies through the California Municipal Utilities Association (CMUA) and the Association of California Water Agencies (ACWA) on the landmark California Water Conservation as a Way of Life regulation. The State Water Resources Control Board (SWRCB) released what is expected to be the final version of the regulation last week and District staff are working with CMUA and ACWA on understanding the most recent changes (which were not substantial) and preparing to Page 4of5 Page 8 of 449 make formal comments again, which are due by June 4th. The final regulation is expected to be adopted by the SWRCB in early July with the overall compliance with the indoor water use, outdoor water use, and water use efficiency regulations aggregated into one compliance target for the District. The overall regulation is required to take effect January 1, 2025. More to come. Communications Update - May has been a busy month for District communications. Two active campaigns have been the carbon bingo educational effort being run by the conservation department and preparing for the roll-out of the District's Time of Use (TOU) rate, which is opt-in for residential customers. There has also been general communications and outreach regarding the District's conservation and efficiency programs and the many ways that the District can help customers save energy, water, and money. With the impending water conservation regulations, the District is working hard to educate customers on how they can conserve water and provide programs to support these efforts. One key education tool is the District's Patricia S. Sutton Conservation Garden and associated communications materials, which are getting an upgrade this summer. GOALS AND OBJECTIVES: District Code 1 .05.020 Objectives: 1. Responsibly serve the public. 2. Provide a healthy and safe work environment for all District employees. 3. Provide reliable and high quality water supply and distribution system to meet current and future needs. 4. Provide reliable and high quality electric supply and distribution system to meet current and future needs. 5. Manage the District in an environmentally sound manner. 6. Manage the District in an effective, efficient and fiscally responsible manner. District Code 1 .05.030 Goals: 1. Manage for Financial Stability and Resiliency 2. Environmental Stewardship: Create a sustainable resilient environment for all our communities. 3. Engage with our customers and communities in a welcoming and transparent way to identify opportunities. 4. Take the best of private sector thinking to modernize the utility and add value to our communities. 5. Developing an inclusive culture drives organizational integration and success. FISCAL IMPACT: ATTACHMENTS: 1. By the Numbers April 2024 Page 5 of 5 Page 9 of 449 6' TRUCKEE DONNER Public utility District By the Numbers YTD April 2024 Customer Billing Metrics Electric Change to Prior Year Average per Month Water Change to Prior Year 141767 110 0.8% Number of Accounts 1306 78 0.6% 11119 (100) -8.2% Billed Volume per Account 3,543 (276) -7.2% $ 0.2142 $ 0.023 12.1% Billed Dollars / Billed Volume $ 0.0296 $ 0.002 8.8% $ 250 $ 23.75 10.5% Average Bill $ 109 $ 8.43 8.4% $ 26.7 $ (8.4) -24.0% Billed AR Past Due 90+ days $ 12.8 $ (7.8) -37.8% $ 3.8 16.5% AR 90+var to last month $ (0.9) -6.8% Operating Electric Variance to Budget Dollars in Thousands Water Variance to Budget $ 151129 494 3.4% Revenues $ 61072 142 2.4% 51390 107 2.0% - Expenses 3,506 (40) -1 .1% 51136 (25) -0.5% - Purchased Power 442 (144) -24.5% $ 41602 412 9.8% = Operating Net Result $ 21124 325 18.1% Excludes Depreciation(non-cash)operating expense By the Numbers-Page 1 of 2 Page 10 of 449 6, TRUCKEE DONNER Public Utility District By the Numbers April 2024 Capital1 ' 1 1 Key Reserve Balances - Electric Variance to Budget Dollars in Thousands Water Variance to Budget $ 827 (12,508) -93.8% Capital Expenditures $ 493 (5,301 ) -91 .5% Actual YTD Variances-Red Over Budget Green Under Budget Actual YTD $ 91652 (3,683) -27.6% Capital Expenditures $ 9,844 4,051 69.9% Forecast Annual (draft) Variances-Red Over Budget Green Under Budget Forecast Annual(draft) TIMING OF PROJECTS BETWEEN YEARS IS MAIN VARIANCE DRIVER $ 101781 4,543 72.8% Capital Reserve Balance $ 41212 473 12.7% $ 61880 (20) -0.3% ® 2022 Debt Project Funds Bal. $ 1,055 1 ,055 - $ 5,859 (101 ) -1 .7% Rate Reserve Balance NA $ 9,919 2,419 32.2% Operating Reserve Balance $ 81394 1 ,773 26.8% By the Numbers-Page 2 of 2 Page 11 of 449