HomeMy WebLinkAboutRES 1982-35 - Board --f.,-.r..t..-r •as- e.y r .¢'t rz:ri.gk-i,r- s y-,. ,.y. r.
RESOLUTION NO. 8 2 3 5
OF THE
TRUCKEE DONNER PUBLIC UTILITY DISTRICT
AMENDING POLICIES
(ORDINANCE NO. 82041 RESOLUTION ION NO. 67011
AND CUSTOMER RULES AND REGULATIONS)
WHEREAS, District staff has recommended- -• nde d that the billing, termination of
serv
ice for nonpayment, and deposit policies be amended;
z
NOW, THEREFORE, BE Y IT RESOLVED b the Board of Directors of the Truckee
Donner Public Utility District as fol lows:
1. That Rule No. 15.1 of the Rules and Regulations for Water
e.
Service
havingto do with residential customer deposits, which
was p Y
adopted b Ordinance No. 8204 on April 5, 1982, is hereby
amended as set forth. in Exhibit "A" attached hereto.
2. That Rule No. 15.2 of the Rules and Regulations for Water
Service havin to do with general power customer deposits, which
g
was adopted by Ordinance No. 8204 on April 5, 1982, is hereby
amended as set forth in Exhibit "B" attached hereto.
3. That Rule V of the Rules and. Regulations for Electric Service
having to do with residential customer deposits, which was adopted
by Resolution No. 6 701 on February 1, 1967, is hereby amended as
set forth in Exhibit "C" at:.tk-lched hereto.
4. That Rule V of the Rules and Regulations for Electric Service
having to do with general power eta stomer deposits, which was adopted
by Resolution No. 6 701 on February 1, 1967, is hereby amended as set
forth in Exhibit "D" attached hereto.
5. That the Customer Rules and Regulations (revised by Board action
on October 26, 1981) pertaining to billing and termination of service
for nonpayment are herebyamended as set forth in Exhibits "E" and
"F" attached here-to.
PASSED AND ADOPTED by the Board of Directors of the Truckee Donner Public
Utility District at a regular meeting thereof duly called and held within said
Ut Y August the following District on the 2nd day of g 1982, by t g roll
call. vote:
AYES: Corbett, K.utte l, VanLandingha.m and Maass.
NOES: None.
ABSENT: Huber.
TRUCKEE DONNER PUBLIC UTILITY DISTRICT
By
James A. Maass, President
ATTEST:
A
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' ''~ / �ii"��y�pcy,.�•e><y � 6.xWr'r '.+x' a�ta'......fi` -. __ -_- -
Susan M. Craig, Deputy Distract Clerk.
111110 W -yrfloww4w,Eft '.:..AV"rORR ff1W_WPW3W-,"
POLICY ITEM: DEPOSITSt GENERAL POWER CUSTOMERS
Date issued: 8/2/82 REFERENCE:
Date effective: 8/2/82 Resolution 8235
P 0 L I C Y S T A T E M E N T
10 A deposit or suitable guarantee equal t o two (2) months estimated highe,st
monthly bills will be required of any Cu-S)tomer before electric and/or water
service is supplied.
2* If this is a new service, the Customer will be required to pay a deposit
equal to the greater of the following:
a) The minimum deposit amount established by the most recent
Ordinance approved by the Board of Direct(.,.)rs;
b) An estimated amount based on the load requirements of the
service.
3, customers moving their business (under the same name) from one location to
another within the District, who have met the credit requirements in Nt . 4
below, will not be required to pay a deposit. New construction Customers
who have met the credit requirements iti No . 4 be,low, will not be reo--
quired to pay a depsoit.
4, Credit may be established by a customer if he has had service, in his name
for a least 24 months, has paid his bills promptly and has not been a col-
lection problem within the last 1-2 inonth,,,; of this period.
5a. Deposits will be retained for a minimum period of 24 months. If the Cus-
tomer has established credit with the District, he will be refunded his
deposit With interest*
6e Deposits shall earn interest at the rate of 9.5% per year from the date
of receipt, Interest rate subject to change upon 30 days minimum notice.
7* Upon termination of service, any retained deposit and accrued 'Interest
will be applied against unpaid bills of tile Customer, and if any balance
remains after such applic(-At:ion, s(Aid b(A1(,Anc-e shall be refunded to the Cus-
tomer.
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6/29/82
2-4
POLICY ITEM: DEPOSITS-, RESIDENTIAL CUSTOMERS
DATE ISSUED: /2./82 REFERENCE:
EFFECTIVE: 8/2/82 Re so 1.0 t ic)n 8235
P 0 L I C Y S T A T E M E N T
is A deposit, equal to the two highest monthly bills within the last 12
months, will be required of all Customers before electric and/or water
service is supplied.
2* A deposit will be required of all new construction Customers before- elec-
tric and/or water service connections are scheduled. The minimum deposit
will be that amount established by the most recent ordinance approved by
the Board of Directors.
3* Customers moving from one residence to another within the District who
have met the credit requirements in number 4 below, will not be required
to pay a deposit. New construction Customers who have met the credit re-
quirements in No, 4 below, will not be required to pay a deposit.
44, Credit may be established by a customer if he has had service in his name
for at least 24 months, has paid his bills promptly and has not been a col-
lection problem within the last 12 months of this period,.
5* Deposits will be retained for a minimum period of 24 months. If the -Cus-
toner has established credit with the District, he will be refunded his
deposit with interest.
6. Deposits shall earn interest at the rate of 9. 5% per year from the date of
receipt. Interest rate subject to change upon 30 days minimum notice.
To Upon termination of service, any retained deposit and accrued interest will
be applied against unpaid bills of the CustC)nit_.,r and, if any balance remains
after such application, said balance shall be refunded to the Customer.
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6/29/82
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POLICY BILLING ICI•:!•'?•:PI•:tj('I*,:.
Date 8/2/82 Resolution 8235
F) tC 1.,1' I.i 8/2/82
1. Bills will be rendered monthly and shall be L)a.id at the District office
or at other locations designated by the District.
2, Failure to receive bill will not release Customer from payment obliga-
tion.
3. The due date for payment of bill will be 19 days after the day the bill
is mailed to the Customer.
4. Should the due date of bill fall on a Saturday, Sunday or recognized
holiday, the business day next following the due date will be held as a
day of grace for delivery of payment'.
5. A late payment charge will be charged at the rate of �.18 % per annum on
all payments received after the clue date.
i
6. A collection fee will bt_, ch urged for e 1c:.•h L.r ip the District make, in an
a t tempt to ccA l ec t past due t.l mount. f-r.om Ll i(a, Cu�,t0 mer.
7. A bad check charge of five dol.l�.rs ($5.00) will be made to Customer for
each check returned for insufficient funds.
8. For customers with hard.sh Lp or other extenuating circumstances,
special financial counseling is ava Ul-Ab_ eA. When requested by Customer,
the District may arrange for Customer tf._) pay bill in installments.
9, The District may install a power limiting device in some instances.
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Y :i:�ttl�r��: TERMINATION U1---' SERVICE FOR NONPAYMENT
_ . . _
}4-A - 1 8/2/82 Resolution 823 .
Dt-1 Le Q I-I V, 8/2/82
i t f
1. A notice that service is subject to terniinatiori for nonpayment will be
by written notification from the District.
20 Written notice of termination ("FINAL NOTICE") shall be mailed or handed
to Customer at least fifteen (15) calendar days prior to the scheduled
date of to rmi.nat ion.
3. The "FINAL NOTICE" will include:
a) The amount due, including any other charges
b) The last date of payment to avoid termination
c Instructions as how to apply for a hearing if the
bill is disputed
4. The District will make an attempt to collect the amount due by a visit to
the Customer's premise at least 24 hours before service is to be shut off*
If the Customer or a responsible Cidult is not home, a 24--hour notice w.il_1_
be left at the premise. Forty-eight (48) hours notice will be given to
y those are
who 62 ears of age or older or t o the handicapped. It :is the
Customer's responsibility to notify the District if he or she falls into
one of these ca tegor ie S.
5
If. the Customer does not make payment, rl()t_ify District of dispute of bill,
or make other arrangements acceptable to the District by the last day for
payment, the District will proceed on Schedule with termination.
Payments made, agZt irnst unco-)1l e t�.ib.l.e funds (i.e. check
returned for insufficient fund!;, close-d account, etc.)
to avoid disconnection, will bc considered nonpayment
and the District will immediately proceed to the 24-
hour notice of termination.
b) Payments made against uncollectibl.e funds in order to
have service reconnected, will.• be considered nonpayment
and the District will immediately proceed to the 24--hour
notice of termination,
c) If the Customer does not meet his payment arrangement,
it will be considered nonpayment and the District will
.immediately proceed to the 24-hour notice of termination.
6. The employee carrying out the termination pr-(_)cedure will attempts, before
disconnecting service, to contact the Customer at the premise in a final
effort to collect payment and avoid terming t_ion.
7. Termination will not be made on ally S�Iturd(-Ay,, Sunday, legal holiday or any
tinte. during which the busine s of f (A the I:a.istr:ict is not open.
"' AIR V 11VP
8. In the event of a dispute between a Customer and tl-ie- District as to the
-1
amount of any bill rendered by the Distr ,LcL J"-)r electric and/or water
service furnished to the Customer, the Cu tower shall deposit with the
Clerk of the District the amount billed. I'(--tilure to deposit said amount
prior to scheduled date for termination as outlined above shall warrantt
discontinuance of service
9. The District, after notification that di-sq.)ute exists., shall forthwith
make an appropriate inve-stigation (--.Is to the accuracy of the charges and
shall report the' result there-of to the Cu�;Loilter. In the event thrut the
complaint is not explC-iined to the of the Customer, the Dis-
trict shall notify such Customer of hi:; riglA. to arl (1--iPpe'al to the Board
of Directors of the District.
10. A copy of the above hearing and appeal procedures will be posted in the
District's offices at the immediate locatiori .; whey're the Customers pay
bills.
11. Upon written request of Customer having (:t v(-i] i-d neebd, the Distr icy L will
record the name of a third party to be given prior notification if the
Customer's -1_;e_rviCe
12. In case of tenants whose electric and/or water service is in the land-
lord's name, notification of termination will be sent to the teriant (s)
simultaneously with the landlord, if the tenants make written request
for such notification. Refer to Resolution No. 8120 for further informa-
4
tion relating to owner/renter re-L_.)pon sib I I it ie
13. Customers who have been disconnected for n(..)np(-.iyment will be required to
re-establiiih ere(Jit by p,-tyinq (A depoosp it ()r 'All (-AdditiorIC11
14* A customer who transfers service from one IL-Iccuunt to another and fc-lil,;
to- pay his final. bi.1.1 on the ()I (I wit lhii-i the 19 day period wil L
be subject to the disconnect procedure c-ni the, new service.
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6/29/82
See Exhibit "A" following page
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RUDE NO* 1 .
DEPOSITS
15.1 Deposits, ResidentLil Custc�rtter�_�
15.1 (A) A deposit, equal to the two h iylie sL morlt-Ally )..)ills within the la-St 12
months, will be required of 0.1 Cuc t ornery beFor-e electric and/or w-tt:er_
service is supplied.
15.1 (B) A deposit will be required of all new c,viistruction Customers be-fore eal.ec-
trio and/or water service connections are scheduled. The minimum deposit
will be that amount established by the most recent ordinance approved by
the Board of Directors.
15.1 (C) Customers moving from one re sidenc;e to another within the District who
have met the credit reclu.i�r_�.i��ent:.: in 15. 1. (D) below, will not be requ.i.red
to pay a deposit. New construction Cust,otner�; who have met the credit re-
quirements :in 15.1 (D) bel()w, will not required to pay a depc�:�.it,.
15.1. (D) Credit may be e� t-(tbl_i;hed by ('A (,,u-at(jtner i l tE�..• hai-' 1-11. d *p(,1r vice in his tic-MIC
fur pit. 1eZt:,L 24 ttiontiv,, } '1!; his bil.:i :, J)L'01t1J_)t-1.y and lugs not been (-1 c-ol--
.lecrtion problein w Lt:h:iii tho l -ist- 1,22 �tt�.�rlt-.l��.. ��� �.�1.i[, 1-)er ic.d.
15.1 (E) Deposits will. be ret(-I tned f'.w)r_ --t In.in i.Ini_llil f,�:�x:.t�>d of ','<1 mc�t►t �ls. Ift:.Yt�� Cu��-
tomer his established c:rcac-lit. with t_tie Inc..• wJ.l l be refuncll•a-d i-►.iI:
deposit wi LI1
15.1 (F) Depos i Ls shall ei-i _n .itlt.erc•i_t 'it. t;��E� r:{.►t�_� �:>� �.�. 'a`� per y�wti.r from t�►r� c�C k.e. of
receipt. Interest rate subject to change upon 30 days minimum notice.
15.1 (C) U�1ot1 t»t rntiri�itrl.or� ��t: �; ,ry i_c,•�r, cr1y rt�t�:c.Llik;d c t�c� > Lt. �.t,)d ac:c:rued ir1tf�rf,�;t: w�i11.
be applied against unpt:►_l.d b i]_1�. c?f I-
I:,-- (.0 t_i:;r1p 111c1, if --my b- mtiiris
after such appl i.ci-i L ion, sa i* i b-l A nc e �-A-i-i l l i)(:- re f ui-i.ded to the Cu.c_;te�mer.
8/2/82
Resolution 8235
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6/29/82
15. 1.
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15,2 Deposits, GeneralM Power_Custt_-Mers
15.2 (A) A dt_2posit or Su.it:LAl. 1#_2 toiit,.h:-a rst:intt:1t:ed h i.yhest_
moil t.h l y b_il l :.; will ("lectr.ic wc-lter.
servic.:e is supplied.
15.2(B) If this is a new serv.i.c.•c.. t_II Cu<.�t �.?111er• w.i.1 l he reclu i.r(.d to vay (1 (l(.Tusit
equal to the greater of the f-o l.lowiii(j :
a) The itiinirtium dt.p()., 1..t. ,-1111outlt:. �..:t ,�f�l i...tic,cl t�� t:1he 1(lost. L. c(211 .
Ordiiianc e approv(_-d by the I31)ctrd (A_. ��.irc�ct_{._�.t!7 ;
b) M e ;t._.invited oh L-hi:• h)-id requirement of the
15.2 (C) Customers in()v L'n(1 thli.:'1r (uil(ier, t t1C. :� lTT1t.' T-it.1it1C-) froin ran(.' 1.(:)c:at.Lo11 to
ar-.other within Lhe D--Lstr ict, who l-lf.Zve 111(�t_ the-4 crecl.it requirements 1z1 15.2(D)
below, will. not-_ lit,. �),_i l� , c j�+t �:..i.l_.. Nc�w car>i1,e,t:ruct:.i.t_)rl ��11���.��kite r:,
who lltivu, meL 5..11 (D) ))(�.Lc>w, w_i.:l.:l rLo l_ h(..
(lL1 i r.0t3 L() 1441y ,1
15.2 (D) C.r��t..l.i t it1..1 11 hp-_. (�:;t�.�l i.�l .i_�;l l+..,i Z)y �_i (�u:�tc�rtlr_,t_ .i..f h t, hit�; had Saervice, :in his name
for �1 1 E?-1`af. 2 ittc;I�tl� JJkA pt-i.:id h..i.., b i..I i.:; pt-ovipt Ly --xrzcl has not been -1 Col-
lection proble,111 w i_t.l1.i11 tt-wtS iac;r'.tc-)c3.
15.2(E) DepoO;.it:; will lit_, f`o_t: 1 Ill.i.r�_i�i�r�nl P(A' -.O(l of <'4 months. .if tli(__ Cus-
tomer li as estab j i.t,iled crt:�(lit~ with th(: 1.ct, h(,� w.i l 1 be refunded his
deposit with
15.2 U Dt?pk a.0 :,I 11, 1t.C't_=.y1.1_ ,it._ LI-If_' I- . t1`�1 p(_'r ye,--tr f x'o w rh(..,
Interest rate subject to change upon 30 days minimum notice.
15.2 (G) :i.l1y Z:�.'t t.1 LTIf' (:F' � y4�.Lt: 51 I-1( aC:��: :�tlf'i
w.i.l 1 be ,_il.�l�_l..ie� 'A (i(;�i Ln1 ;t. t_1r�i.�;l id 1--dl. L:; c)l- t_l�r.� �.'U.,,;L,)1i1�i]C , �-trick .if any b-il�.in-e
c�ln,t.L11.> ,�t:t�c��,r. �.irt �� ,1j�1�! ic_• �1_ i.��:� , :.{� i.:i l),t 1'���t �. ,;� ,1I I t�f� r..(,t [1t1�i�:�(1 I-() t_k�(. C:'u�;-
Resolution 8235
8/2/82
mC
6/29/82
J.5.
RULE V - DEPOSITS
Residential. Customers
1. A deposit, equal to the two 11_ighe st monthly h l.y h i..1.1 s witlAn the last 1
months, will be required Cust()im 1r.::a and/or wa t-(-r:
service is supplied.
29 A deposit: will be requ.ii:r!L} o a- ill riew cc3r�:.,t_i_�Zc_'t.l..c�r� Cust-_owear s before (-.s_(-•c-
trio and/or water ser.v_ice c-oll ec,L.ioil:a ��r:C� :;c:�}�c�cl�.�l eci. '1'�i�� rnin_iinurn c1c L) .Lt.
will be that amount est ab l i.-;hed by th(_:- rno.,;t or_dinZince apl?rov(,cl I)y
the Board of
3. Customers moving froin one rc--.s-is ei1c e- t.o ,tl�c>t:ti�,r.: wit:hin the District: who
have met the crec LL r(-!qu.i.i:emtjnt:k, .in No. 4 below, will. riot bc: re-qi-t_irud
to pay a deposit.. New cori:_A.r.uct..i.on }i,:.Iv(-a Iflet: the
quirelllents in No. 4 1jelOW, W L.1 1 110L 1)(:, to pt-ty a depo iL.
.t---t 1.)1 i!:,1���d l:)y c:�i��t~c:�t��c�r� i..I' 1 w }1�-t�, 11 r 1(1 :.;u r v i c e i ayl
49 Credit✓ r c�a y ��e E.
for at lea:�L 24 1lIoIlt:h ., h._i:> l��t_ic� }1 i� !�i_!_ 1.:. I�r_��i��r�Lly �_tnd has noL he oll
lection problem within the :lest 12 m,")nth (-)f: this 1.)(-)r iod.
5• Deposits will be retained f(.-)r a min iinultl L-Wr__io ('t oj- 24 M31-iths. If the Cu:-
tomer has- established credit.t. w:i t.h t.}-►rs I�.�: t.r. i c:t_, he vi il.C. be-i re f urtcic!c j
deposit with interest.
6• Deposits shall earn interest at the year from the (d-)te of
receipt. Interest rate subject to change upon 30 days minimum no t.ice.
7
• Upon termination on c)► �:�c`rv�.C.� �.er�� �c�t,.i.i.t�'�c:i cif! �:1 t: ;:�r�cl �lc(.�llE'.C� .�rlt��r_r�:� wl.-
be ��p�f�. f''f3 ��Cj 1�.I�:��y. uI1�Jcl 1<i ��1..�_.�_ of f:tic C�L1:.:,�:�1Ii���_t:_ lilt:�� :I� (-lny b(AJ.(---in(.-,e .rE_'iTlii_l�l.`.�i
after such ��ppl ic�i L:iorl, +�t })(.! r t f uncle-d to the Cu-','t llle'r:.
8/2/82
Resolution 8235
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6/29/82
.% .. ,i w. 1. � r. .,:.r w ay}'ass.ot.lAi!•.} r 7 =Iw
General Power Cu::'to)ilier`;
1• A depo it.. 01 LI.t.L 11aL iri, )1tt.Li.`.. ll.LCihe t.
m��rl�t.tii_y b�i:l].�� w.il I. 1��� r:��tl+.l „f.. �11. t'.1:,1.,till,•? l;��l ��r I(.E.tr.J.(.. 11Id/1)r� w� Ur-
service :.s supplied.
2. If this is a new serxl�.ce, l_he Customer- will lie r.�e�ju iced t:o pay C-t
g retitc.r cif_ the t.:�.>l (wail .
equal to thy. ,� � '
ay The minimum detfc j:;i_t �imoulit, r:::t: :l�l .::.tied try t:_ht. inoc!t. .rc��..t�rlt.:
Ordin,-_ince Zrpproved by thc! 00�(i r(i o t'' Director ;
b) An estimated C-imk__)uitt. I)L-ased oi-t t_l c! load requirement of the
3. Customers moving thy.�s � '.r business (ur-ide r Lhe ri trme) from one location to
another withili the Dist-_r ict, who have met: t li�, credit requirement:, ill Nb.4
below, will not l_�e r.e�:{tl Lrc'tt t.c� 1),-iY �1 I. t11o14 (.()ni ;L uct.io n ("(A-(;t.�)tttE
who have: mt2L t✓ht_b cx�:,��.it~ r��<tL.t.ir�►.�'ltic��rlt~:� LH No. 4 1)(2 OW, wil_-1 rr,)t: h_ rf,_
(.111it't"d to p(.1V .1
4. C:.rec.i_it. rtlJy be t ii(.1 hCtl, liad service, in h i.l "Eime
for a least 24 morlths, 1J`1ic3 his b_l 1_ i)r_(Anptl.y rind has riot beet—i a col-
lection problem %xt:i.thin thy. 1_aF;t 1.2 tnot -JW_L; t.h.is period,
5. Depos.itF; will b<< ret�l i_ne(I f^t>r �� Il�ar� �_rCl�.11<i l��"�Y ;_i�(_: c.�f :?4 mt�rzths. I f t.-hc.� C:u �--
tomer has estttb.l:i�;hed c•re(l_i_tt with t.11(� D 1*1(-" wil.l be ref undc d his
dep():At with
6. Depo Its sht:ill !!'1rn iIl Lete L Alt. Uv_ r at_o ot 9. ` % 11ez' yf?-lZ' from Lh(., (---Ate
cif r(:!c{.:.i_pt.. Interest rate subject to change upon 30 days minimum notice,
7. Upon termination of st:��r'v:ic:E_�, 011s,:41 1_-et(_t:ir1F t� (j��}�i- ;J_t and accrued .interest
will be appliUL] L_1g3i11�_►t; U111- i.i`1 bil].:; t_lis, r, .end .if any l"Ul ante
remc-A.in t.tfter :,.1_ich ,3j_)i)l ic�,r t. i.()lI , Li+ l).ti 1 , .'�' �;ll<j it bo r(fun ed Lo Llic: C.u�; -
C:ViCiE'r.
i
,1
Resolution 8235
8/2/82
S TCiC
6/29/82